Rick Imboden

Rick Imboden Email and Phone Number

Vice President of Customer Support @
Rick Imboden's Location
Georgetown, Texas, United States, United States
Rick Imboden's Contact Details

Rick Imboden work email

Rick Imboden personal email

n/a

Rick Imboden phone numbers

About Rick Imboden

In my 35 year career, I have been on the forefront of many technology changes. Training and supporting staff and customers has been my primary management technique. I will never stop learning or sharing my knowledge.

Rick Imboden's Current Company Details
Currently an indipendent design engineer,entrepreneur and philantropist

Currently An Indipendent Design Engineer,Entrepreneur And Philantropist

Vice President of Customer Support
Rick Imboden Work Experience Details
  • Currently An Indipendent Design Engineer,Entrepreneur And Philantropist
    Designer
    Currently An Indipendent Design Engineer,Entrepreneur And Philantropist Apr 2014 - Present
  • Replay Systems
    Vice President
    Replay Systems 1997 - 2012
    Vice President and Co-Founder of Industry leading Customer Service organization; developed policies, recruited and managed staff, Trained staff and customers, I also served as Lead Engineering technician, Network Administrator and technician, Telecommunication administrator and technician.Under my direction the Customer Support Operation customer base grew more than 1000%, the revenue grew 600% and profitability averaged 30% of revenue, long term. I built the service team from 3 at start-up to 16 employees. Customer satisfaction with our 24/7 support model helped us grow sales numbers as well.
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  • Dictaphone Corporation
    Manager Of Technical Training
    Dictaphone Corporation Jan 1977 - Jan 1981
    Columbia, South Carolina Area
    Responsible for training 800 Service Techs and Managers; designed courses, scheduled travel and housing for students, managed training staff and facilities. Traveled nationally and Internationally to teach courses.

Rick Imboden Skills

Team Management Delivering Technical Training Electronic Engineering Tech Telecommunications Engineering Tech Network Administration Training Networking Customer Service Sales Engineering Product Demonstration Remote Services Remote User Support Customer Satisfaction Increased Profitability Management Telecommunications Employee Training Call Centers Software Documentation Cti Start Ups Enterprise Software Voip Integration Cloud Computing Saas Solution Selling

Rick Imboden Education Details

  • Midlands Technical Institute Columbia Sc
    Midlands Technical Institute Columbia Sc
    Electrical And Electronics Engineering
  • State Tech Memphis
    State Tech Memphis
    Electrical, Electronic And Communications Engineering Technology/Technician
  • Universiry Of Memphis
    Universiry Of Memphis
    Architectural Engineering Technology/Technician

Frequently Asked Questions about Rick Imboden

What company does Rick Imboden work for?

Rick Imboden works for Currently An Indipendent Design Engineer,entrepreneur And Philantropist

What is Rick Imboden's role at the current company?

Rick Imboden's current role is Vice President of Customer Support.

What is Rick Imboden's email address?

Rick Imboden's email address is ri****@****ems.com

What is Rick Imboden's direct phone number?

Rick Imboden's direct phone number is +195426*****

What schools did Rick Imboden attend?

Rick Imboden attended Midlands Technical Institute Columbia Sc, State Tech Memphis, Universiry Of Memphis.

What skills is Rick Imboden known for?

Rick Imboden has skills like Team Management, Delivering Technical Training, Electronic Engineering Tech, Telecommunications Engineering Tech, Network Administration, Training, Networking, Customer Service, Sales Engineering, Product Demonstration, Remote Services, Remote User Support.

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