Rick Jackson Email & Phone Number

Henderson, Nevada, Us

Provide leadership and vision to ensure the organization meets its short-term and long-term objectives. Help create enduring policies and a company culture that strengthens operational efficiency and generates revenue.

Henderson, Nevada, Us

Las Vegas, Nevada, Us

· Lead, Coach, and Collaborate with team members to achieve new student enrollment plans for three classes per year.· Drive campus growth through hiring and training of additional team members within operations.· Delivered 34% over plan for the fall 2020 new student class. This was the largest class of new students for Chamberlain Phoenix in their 13-year history.· Collaborate with all other operations and academic leaders to develop a seamless culture of campus performance and consistency.

Az, Us

· Drive campus P&L initiative during reorganization period, taking initial negative net income to positive net income.· Generated local marketing initiatives to increase campus lead flow.· Delivered a successful re-accreditation site visit by ACCET during both a reorganization period and role out of a new curriculum. · Hired, trained, and coached new admissions team members.· Developed new business partnerships for career services to improve student outcomes from initial 50% placement to over 85% placement.· Brought a new team culture to all campus staff and faculty that has reduced stress and developed a positive work/life balance.· Streamlined academic process for make-up coursework and attendance.

• Member of Leadership Counsel evaluating executive decisions for long term sustainability of law school.• Developed admissions training manual and workflow procedures to standardize team processes that led to increased efficiencies and improved team culture.• Led expense management initiative saving 17% of FY17 budget while still delivering on new student targets.• Retention implementation team lead. Established assessment procedure for first year students to enhance skill development with academic success team members.• Develop and manage local, regional, and national university & B2B partnerships.• Create local, regional, and national marketing campaigns to drive new student enrollment.• Collaboration with Academics, Student Services, and Financial Aid on local and remote new student initiatives resulting in 28% conversion compared to industry average of 21%.• Lead, coach, and support admissions team members through new student targets and change management initiatives.

Lisle, Illinois, Us

• Led collaboration project between admissions, financial aid, academics, and registrar services enhancing new student experience and marketing initiatives for Arizona locations.• National Team Sub-Lead on Operational Excellence Pilot leading to an improved system wide referral process for all campuses.• Successfully forecasted and delivered on 1.8M budget for marketing and admissions at three separate campuses.• Delivered over 108% of new student graduate and undergraduate targets four consecutive years during challenging economic times and yearly change management initiatives at all Arizona campus locations.• Interim Campus Director at multiple satellite campuses during times of vacant positions, extended leave times, and longer vacation periods giving leadership, coaching, and support to faculty and operation staff resulting in improved campus culture.• Created and inspired the Culture & Engagement Committee for all Arizona campuses developing enhanced colleague benefits and overall employee satisfaction.• Developed, in partnership with academics, the first-year undergrad student/faculty mentorship program that increased retention 18%.

Lisle, Illinois, Us

• Coached and developed local and remote high school admissions colleagues in Arizona, New Mexico, and Texas territories. • Delivered over 110% of new student fall class budgets three out of five years leading all regional campuses.• Sub-Team Lead on National Appointment Setting Pilot leading to improved and streamlined phone outline for both undergrad and graduate admissions colleagues, resulting in a 250% improved initial contact rate for all Arizona campuses.• Developed high school and community college marketing strategies utilizing cultural and geographic data analysis, resulting in the creation of 4 new positions and a community college recruitment program in Arizona.• Collaborated with financial aid, career services, and academics on monthly high school and community college campus events to drive new student enrollment.

Lisle, Illinois, Us

• Recommended and helped develop new software applications to promote efficiencies within the admissions team.• Received highest national recruitment recognition award four consecutive years as a manager for admissions teams and six consecutive years as an advisor.• Developed and led the initial community college outreach program in Columbus, Ohio which led to the first community college recruitment program in Ohio.• Grew the Northern Ohio territory for high school admissions by 175% over four years as Assistant Director. • Grew the Central Ohio territory 250% in seven years as a high school and community college admissions advisor.

Mba, Business W/Project Management Specialization

Bseet, Engineering Technology