Business Analyst, Data Migration Jul 2016-Feb 2021Migrated all BenefitMall client, employee demographic, and historical data. Coordinated with developers and researched to capture, synthesize, and translate requirements as well as manage testing / quality.ADP Migration: Led BenefitMall data migration from PAM legacy system for 23K clients with 500K employees across all platforms. Coordinated the mapping of data elements into 15 respective templates encompassing all client and… Show more Business Analyst, Data Migration Jul 2016-Feb 2021Migrated all BenefitMall client, employee demographic, and historical data. Coordinated with developers and researched to capture, synthesize, and translate requirements as well as manage testing / quality.ADP Migration: Led BenefitMall data migration from PAM legacy system for 23K clients with 500K employees across all platforms. Coordinated the mapping of data elements into 15 respective templates encompassing all client and employee data. Successfully delivered intense, aggressively timed project, migrating up to 500 clients / night at the project’s height.PAM (Legacy) Migration: Led business analysis to migrate 18K clients (200K employees) from PAM legacy system to web-based product. Proved out conversion utility process efficacy for migration.HP Migration: Played key role in data conversion implementation, moving 3K clients to web-based product. Helped to reduce human resources, boost the client experience, and drive a 95% retention rate post migration.Quality Assurance Specialist, Nov 2014-Jul 2016Served as software development team key member to enhance and maintain Legacy and cloud-based payroll platforms. Successfully tested numerous application enhancements with varying complexity and priority levels.Oversaw Check Redesign QA testing, including check layout, employee gross-to-net amounts, Employee YTD check amounts, and MICR alignment, released into production with quality layout design and data accuracy.Oversaw Payroll Tips Reporting comprehensive testing through payroll, reports, and 941, effectively resolved all identified bugs, and verified program readiness; Played integral role in testing new Payfocus Payroll Platform. Show less

Operations Manager & ShareholderOversaw daily Operations for Payroll, Clients Services, New Accounts, and Distribution. Heavily involved in planning and structuring the business for growth. Managed operations and office manager functions, overseeing daily new account, payroll, client service, distribution, account balancing, and quarter end / year end processing. Worked closely with Tax Filing and ACH Manager reconcile various treasury account variances. Implemented schedule and client… Show more Operations Manager & ShareholderOversaw daily Operations for Payroll, Clients Services, New Accounts, and Distribution. Heavily involved in planning and structuring the business for growth. Managed operations and office manager functions, overseeing daily new account, payroll, client service, distribution, account balancing, and quarter end / year end processing. Worked closely with Tax Filing and ACH Manager reconcile various treasury account variances. Implemented schedule and client database backup process. Monitored and maintained server room. Show less

Monitored a dozen service locations throughout the year. Ran diagnostics tests in PAM, charted results, and recommended proper fixes to management. -Generated quarter-end / year-end tax tapes.-Created custom 401K Export File layouts.-Served as backup for Workers Comp Export process. -Liaised between Operations and Tax departments to resolve uncollected taxes and processing credits. Processed amendment returns.