Rick Lang Email and Phone Number
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A passionate, versatile leader with extensive experience in Contact Center Technology, Enterprise Sales, and Management. As an experienced executive, my strengths are developing new markets, strategic partnerships, and finding creative ways to generate sales. I have a demonstrated history of being an exceptional cross team collaborator, managing both internal and external resources effectively. A strong track record of consistently delivering results while exceeding expectations of customers and peers. As a sales enabler, my customer-first mindset has been the foundation for implementing business development and account management strategies which have achieved significant sales growth in competitive markets.
Pronto Connects
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PresidentPronto Connects Dec 2022 - PresentPronto Connects integrates communication tools like Voice, Messaging, SMS, and Video into a seamless, easy-to-use platform. Empower your teams to communicate effortlessly from anywhere, across any device, in a globalized work environment.
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Chief Technology OfficerNcb Management Services, Inc. Jul 2021 - Aug 2022Trevose, Pa, UsNCB Management Services, Inc. is a nationwide contact center organization with a focus in the financial services industry. NCB's operational capabilities have allowed them to develop a reputation for consistent performance and earn the trust of some of the most recognized banking brands in the country. As Chief Technology Officer for NCB Management I lead the Programming, Information Technology, and Omni-Channel Communication teams. -
Chief Executive OfficerSinglesource™ Customer Engagement Services Apr 2007 - Apr 2021SingleSource provides best-of-breed unified communications and managed services to enterprise and contact center clients across the globe. An international company, SingleSource has their worldwide headquarters in Toronto, Canada and US headquarters in Denver, CO.As President and CEO my responsibilities included:• Managing operations and multiple sales channels• Developing a dedicated team of sales professionals• Leading sales by example and work ethic• Creating strategic partnerships to generating new top line revenues • Regularly interacting face-to-face with enterprise customers to grow business and building strong relationships with Directors and C-Levels.During my tenure, Single Source received the following awards:• Club TPC Member- 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020• Top Sales Award- 2009, 2010, 2011, 2013, 2014, 2015.• President’s Club – 2015, 2016, 2017, 2018
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DirectorTouchstar Software Corporation Jan 2006 - Apr 2007TouchStar, a world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, and an IP PBX phone system.As the Director for Touchstar Connect, our team exceeded our revenue goals by 300% in 2006 delivering 5M in new logos during the first year of the IP PBX division.My responsibilities included:• Managing 5 Direct Contact Center Enterprise Sales Representatives • Creating the go to market strategy and marketing materials• Developing the sales process and processes within Salesforce• Overseeing Vendor relationships
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Major Account Sales ManagerXo Communications Jan 2004 - Jan 2006Herndon, Va, UsXO Communications provided managed and converged Internet Protocol (IP) network services for small and medium-sized enterprises. My responsibilities included: • Managed 10-12 Direct Enterprises Sales Representative• Acquired new enterprise business accounts• Maintained existing accounts representing • Expert product knowledge in end-to-end communication solutions including enhanced products, IP based voice solutions, dedicated internet access, and WAN applications. Received 2005 Top Manager Award & Top Performer achieving 1684% to plan. -
Sales ManagerAllegiance Telecom, Inc. Sep 2002 - Jan 2004Allegiance Telecom, a premier provider of telecommunications services to business, government and other institutional users in major metropolitan areas across the United States. As a CLEC, Allegiance offered an integrated set of telecommunications products and services including local exchange, local access, enhanced voice, data and a full suite of Internet Services.
Rick Lang Skills
Frequently Asked Questions about Rick Lang
What company does Rick Lang work for?
Rick Lang works for Pronto Connects
What is Rick Lang's role at the current company?
Rick Lang's current role is President Pronto Connects | 20+ Years in Contact Center Technology | Hot Rod Enthusiast.
What is Rick Lang's email address?
Rick Lang's email address is ri****@****ara.com
What skills is Rick Lang known for?
Rick Lang has skills like Telecommunications, Telephony, Cloud Computing, Unified Communications, Voip, Solution Selling, Call Centers, Managed Services, Direct Sales, Account Management, Mpls, Enterprise Software.
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