Rick Ley

Rick Ley Email and Phone Number

Production Manager at American Family Insurance @ American Family Insurance
Rick Ley's Location
Greater Madison Area, United States, United States
About Rick Ley

Production Print & Mail manager for seven operators on the night shift. Five years of experience including transitioning from pre-printed forms to White Paper Factory integration. Previous position was support technician troubleshooting and repairing mail inserters. Nominated two times for All4One American Family Insurance award and awarded Outstanding Service Technician for 2008 and 2009 at Bell & Howell.

Rick Ley's Current Company Details
American Family Insurance

American Family Insurance

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Production Manager at American Family Insurance
Rick Ley Work Experience Details
  • American Family Insurance
    Production Manager
    American Family Insurance Oct 2017 - Present
    Madison, Wi, Us
  • American Family Insurance
    Production Print/Mail Operations Manager
    American Family Insurance Oct 2017 - Present
    Madison, Wi, Us
    ● Oversee night production of printed customer documents including policy, billing statements, claim documentation forms, and check payments ● Manage weekly work schedules to ensure optimum production capacity to meet SLA requirements● Facilitate daily or weekly huddle meetings with production team and peer managers to communicate goals and upcoming events while encouraging feedback and uncovering pain points the team maybe experiencing ● Have 1:1 meeting with employees and provide coaching as needed for performance and career goals and development● Review monthly, quarterly, and annual budget targets and update forecast requirements● Update and review weekly and monthly metrics with staff and management that support KPI targets

Rick Ley Education Details

  • Kaplan University
    Kaplan University
    Business Finance/Accounting

Frequently Asked Questions about Rick Ley

What company does Rick Ley work for?

Rick Ley works for American Family Insurance

What is Rick Ley's role at the current company?

Rick Ley's current role is Production Manager at American Family Insurance.

What schools did Rick Ley attend?

Rick Ley attended Kaplan University.

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