● Manage team—6 salespeople for Official Rolex Jeweler/Fine Jewelry Store; develop/maintain client/vendor relationships o Collaborate with vendors to order product; adjust inventory to reflect best-sellers; service client during/after jewelry sale● Generate sales reports for staff/vendors; oversee inventory/vendor inventory reconciliation; train staff: product/best practices● Lead customer service, staff/security scheduling; oversee payroll; manage general store maintenance/upkeep● Revamp website coding and language with web developer based on quality review to address issues due to HTML 4 o Update to html5 to better reflect product; decreased load times to improve SEO; collaborate with the web developer o Negotiate/execute logo/website relaunch—provide images/copy text, etc.; drive placement from top 10 to top 3 ▪ First brand image update in ~10 years: improve Rolex scores: parsing/load times/ease of use, etc.● Create a cloud-based solution during COVID to enable staff members to maintain client records/inquiries while out of store o Utilize google suite to develop accessible platforms for staff to access/record client/product/sale information o Facilitate the ability to cross-reference with vendor records to reconcile sales to mitigate the loss of sales records● Sell $1.4MM—300% increase vs. previous year while high-demand/low-supply—Rolex watches at average of $13,000● Upsell client looking for Emerald set: ~3 Carat earring/~2 Carat with ~$35,000 budget; identify several sets/color-matching o Increase to ~5 Carat—earrings/~7 Carat—necklace: $75,000; host event—Rolex; showcase Baselworld releases o Collaborate with Rolex to order supplies; ensure proper setup of hospitality items/product; organize guest list/raffle ▪ Strengthen relationship with existing clients; generate over $100,000—best client event in store history

● Internally promoted; managed operations; I.E. inventory, vendor reconciliation, aftersales service, staff/security schedulingo Exceeded previous years' sales on a consecutive annual basis: first year in the role, generated $237,000 ▪ Year 2—$581,000; year 3—$682,000; year 4—$798,000; Year 5—$975,000; year 6—$1.47MM

● Initially shadowed sales professionals in the store; after that, achieved sales of $237,000 within the first six months

● Maintained accurate records/grades of ~100 freshman/junior students; developed curriculum/lesson plans with co-teachers● Created assessments; managed classroom; participated in outreach; served as a permanent substitute English Teachero Adapted to the new environment; introduced new teaching style mid-year; planned lessons/assessments: ~100 students ▪ Established open-format communication within weeks; increased student grades—by 10% avg; strong evaluation● Oversaw school newspaper, “The Voice;” changed from bi-monthly to monthly electronic paper: more accessible/interactive o Reduced paper used to print original hard copies; launched online paper; scaled engagement/ club enrollment▪ Facilitated more inclusiveness for unique student columns: anime/movie reviews/video game reviews, etc.