With a great set of products, brilliant people, and passionate colleagues, it’s no surprise that Ideal Integrations is such a successful and fast-growing company. If you find yourself looking for company to work with, or work for, that truly cares about providing customers a great IT experience Ideal Integrations should definitely be on your list to check out!

As a Leader in Gartner's Magic Quadrant, Nimble Storage solutions are built on the idea that enterprises should not have to compromise between performance, capacity, ease of management, and price. Nimble Storage arrays are the industry’s first flash-optimized storage designed from the ground up to maximize efficiency. Built on the patented Cache Accelerated Sequential Layout (CASL™) architecture, CASL accelerates applications by using flash as a read cache coupled with a write optimized data layout. It protects data by supporting instant snapshots for easy backup and restoration, along with efficient replication for disaster recovery.

http://www.availability.sungard.com)Enterprise Account Executive devoted to disaster recovery, cloud computing, SAN/server replication, managed services/ Co-location, and business continuity software solutions for a strategic enterprise account base.Manage a monthly billing portfolio of 2.1 million /Tasked to grow billing portfolio, renew agreements and expand SunGard solutions coupled with managing a 12-18 month sales forecast.Develop and maintain professional business relationships at the Senior Executive and C level. Manage the internal coordination of the SunGard support infrastructure: Sales Support, Operations and the Executive team to ensure customer education, satisfaction and account renewals. 31 million Yearly quota / 9 of 9 Years at 100% Club SunGard Sales Excellence Award

Disaster Recovery/Business Continuity) SunGard Availability Services; Design Disaster recovery, Business Continuity solutions for strategic customer accounts. Review Data Center designs to develop Co-Sourcing solutions / Manage solution integrations.Support for the Leading revenue producing team in the Midwest / Exceeding 70 million yearly team quota. Review customer LAN / WAN infrastructures and develop comprehensive Network integration strategies. Revaluate customer contracts to determine cost increases/savings for hardware upgrades / Monitor and address changes in industry regulations, security, and reliability. Develop professional business relationships at the CXO level / Coordinate and lead facility tours.

As a TSE, I was a leader of a Telecommunications support team to resolve ATM and LAN related equipment failures. I mentored and managed new level 2 engineers assisting each on product knowledge, ticket resolution and escalation. I provided product-training classes to level 1 & 2 engineers and assisted in curriculum development. Duties included but not limited to:Resolved ATM, WAN - LAN related network failures on a multi-vendor platform.Product Manager for the BXR5000 (Broadband Switch Router) and ES1200 (Ethernet Bridge) product line.Continued development regarding telecommunication and troubleshooting skills.Provided proactive recommendations, installation and configuration support.Supervised associate engineers for technical ability and provided escalation support.Review customer LAN / WAN infrastructures and develop comprehensive Network integration strategies. Lead customer contact for all internal departments in order to maintain streamlined services.Drafted tailored technical support documentation for production and lab networks.

Established excellent communication skills, a strong troubleshooting philosophy and Extensive customer support skills.Provided IT, LAN and Mainframe support utilizing A+ and MCSE skill sets.Troubleshoot complex OS problems in order to assist bank employees with an uninterrupted work environment. Streamlined support processes, automated tasks and consolidated equipment. / Resulted in reduced customer call time.

Worked in an "undercover" capacity while conducting investigations.Responding to the scene of a crime or an incident Interviewing suspects, witnesses Writing crime reports Monitoring any suspicious activity of ongoing crimes