Rick Mcconnell, Pmp Email & Phone Number

Florida, United States

• Creates Features and User Stories that represent the business need.
• Engages in Requirements Gathering, Solutioning, Design, User Acceptance Testing and Implementation.
• Serves as a Subject Matter Expert for the 278A and 278N X12 formats.
• Creates UAT test plans, Test Strategies and Test Scripts.
• Gather, document and presents business requirements.
• Conducts grooming sessions with IT to document User Stories in CA Agile.

Tampa/St. Petersburg, Florida Area

• Achievements:
• Increased processing speed of change files from 3 days to 1 day by implementing an eligibility file preprocessor
• Developed and implemented automation tools that systematically update records, eliminating the need for unnecessary resource utilization
• Generated nearly $4 million in revenue through the successful implementation of 13 new clients, within time and budgetary constraints
• Manage all IT activities related to the transition of benefit platforms for employees of newly acquired companies
• Employ Agile and Waterfall methodologies to execute implementation of new clients and internal IT applications

• Achievements:
• Achieved efficiencies with a startup company with no formal SOPs
• Implemented over 600 EDI files across 15 different TPAs within a 3-month timeframe
• Configured, implemented and maintained a payer system to accept and process nearly 600 weekly EDI feeds from 15 different Trading Partners, and ensured data integrity feeds remained on schedule
• Managed the client relationship with a multimillion-dollar client with nearly half a million end users
• Accepted EDI test files and process files through various different scenarios, including new enrollments, changes and terminations

Unitedhealth Care

• Engaged in Requirements Gathering, Solutioning, Design, User Acceptance Testing and Implementation
• Oversaw the implementation of a new consumer eligibility application
• Created UAT test plans, Test Strategies and Test Scripts
• Created test files for UAT and Regression testing
• Gathered, documented and presented business requirements
• Served as a liaison between the business and IT

• Responsible for complex issue identification and timely resolution, and managed all UAT activities
• Processed and provided IT with business requirements for design requests
• Operated as a CAMS Subject Matter Expert, effectively managing issue resolution and general question mailbox
• Troubleshot all identified defects and worked closely with IT to resolve all system issues and coordinate all retesting and verification
• Wrote UAT Test Plans, Test Strategies, and Test Scripts
• Executed UAT on new enhancements and defect fixes

• Managed over 25 complex EDI clients and 10 Trading Partners.
• Implemented and maintained clients through electronic data integration for all inbound files
• Worked with clients and vendors in the system migration from legacy processing platform to EEMSplatform
• Worked with sales team to discuss any issues or items regarding the eligibility file processing for their clients
• Assisted with the development of a new processing tool that allows members to submit their eligibility via a convertible spreadsheet
• Served as Team Lead and Subject Matter Expert on the automation team

Master Of Project Management (Mpm), Project Management

Master Of Business Administration (Mba), Finance, General

Bachelor Of Arts (Ba), Sports Management

Activities and Societies: Basketball Team Student Athletic Advisory Committee