Rick Miles Email and Phone Number

• Analyze BPO’s to meet quality standards and requirements outlined by the client.• Improve vendor relations through outstanding customer service• Facilitate the completion of strongly supported valuations • Reconcile variances in value from previous BPO

Acquisitions Manager– Was responsible for the monitoring of acquisition purchases.• Monitor and coordinate third party service requests in respect to acquisitions• Review title report and assist in resolution of title issue to ensure timely closing of asset• Prepare investor package and recommendations.• Leverage existing relationships through multiple channels including MLS, FCL, Sheriff Sale that meet investor criteria to acquire assets.• Review real estate contracts and addendums to ensure compliance with client requirements

Titles’ Held: REO Manager Alternative Disposition TeamDescription: Responsible for managing programs under Alternative Disposition TeamREO Manager – Supervise three Sr. marketing specialists in the monitoring of REO Programs.• Monitor First Look Program, Auctions, HomeSteps Financing, Bulk Sales, Buy A HomeProgram, NCST and NSP Programs and legal and Congressional Inquiries• Responsible for monitoring three outsourcing companies liquidated assets thru retail channels• Review and monitor pending trends in industry with oversight and reporting

•Responsible for managing multiple teams in servicing including REO, Loss Mitigation, and ClosingREO Marketing Manager: Supervised fourteen (14) marketing specialists in the disposition of REO assets. •Developed and approved real estate marketing and performance strategies around repairs and inspections, while monitoring repair timelines and associated costs. •Reviewed current and proposed regulations concerning state and federal guidelines around property preservation, foreclosure, and evictions •Review contracts, appraisals, title and BPO’s in an effort to determine market value and recovery revenue •Reviewed and approved sales contracts, monitored closings and fostered company and client relationships •Instructed and trained agents, attorneys and title companies on REO policies and proceduresLoss Mitigation Manager: Managed a team of thirteen (13) Loss Mitigation specialists in an effort to drive SDQ (serious delinquent loan) rates down. •Reviewed and approved DIL’s, short sales (pre-foreclosure sales), modifications, forbearance, and graceful exits for borrowers that do not qualify for home retention •Responsible for ensuring that delinquent mortgage loans are serviced according to Nationstar’s policies and procedures, including investor and government guidelines •Set and achieved monthly, quarterly, and annual goals for loss mitigation area, in conjunction with corporate objectives •Remained cognizant of regulations and company policies affecting loss mitigation strategiesClosing Manager: Managed a team of ten (10) specialists responsible for the execution of closing REO portfolio assets. •Authorized to convey assets to future buyers via Special Warranty Deed •Stayed current on ever changing policies and procedures within state guidelines with respect to liquidating assets.

Jr. Underwriter/Sr. Processor: Originations•Reviewed and processed income documents and collateral information to be submitted to underwriting for approval for FHA, VA and Conventional financing, including refinances, purchases and Cash Out refinances.Account Executive:•Responsible for qualifying applicants, reviewing credit, quoting rates and ensuring our applicants fit within our Investor’s guidelines.