Rick Parks Email and Phone Number

Opened in 1951, Texas Children's Hospital is a not-for-profit organization whose mission is to create a healthier future for children and women throughout our global community by leading in patient care, education and research. We are consistently ranked among the top children's hospitals in the nation. Overall, Texas Children's Hospital is rated third in the country and as the only nationally-ranked hospital in Texas.PATHOLOGY OUTREACH COORDINATORRecruited to re-design and fully develop the Laboratory Outreach Program in order to increase reference lab market share and revenue as well as maintain relationships with existing clients. This included a comprehensive analysis of the existing laboratory infrastructure. Strengths, weaknesses, opportunities and threats were identified and suggestions made to thoughtfully grow the program within the confines of testing capacity, limited space, and no dedicated FTE’s allocated to the program.• Generated in excess of $1,136,000 in billed charges• Increased billed charges by 3% (2018 vs. 2017)• Increased net collection rate by 17.3% (2018 vs. 2017)• Increased average client spend from $114.47 per test to $160.86 per test (2018 vs. 2017) • Analyzed and redesigning laboratory workflow to maximize FTE efficiency • Strengthened relationships with core clients (renewed contracts with five key clients)• Identified additional niche tests to market nationally• Developed an Outreach-specific website• Launched aggressive marketing campaign targeting over 1500 Pediatric Pathologists nationwide• Assisted in the development of marketing strategies and collateral material to support program• Project leader in evaluating current fee schedule based on "fair market value" guidelines• Worked on the Epic Beaker LIS transition team

Nex Medical Solutions are leaders in wellness and population health management and are committed to providing healthcare professionals with technologically advanced analytical testing equipment designed to enhance patient care and increase practice revenue. Our NMS-100 is a proprietary, FDA approved, state of the art analytical device that provides a fast, point-of-care, and non-invasive patient assessment of the both the Vascular and Autonomic Nervous Systems. SALES EXECUTIVERecruited to set and execute strategic vision and drive product sales of the NMS-100 to healthcare providers in the Texas market. Responsible for territory development, prospecting, marketing, sales, and client retention. The taxonomies sold to include primary care physicians, internal medicine, cardiology and neurology.

Acuity Diagnostics is a full service clinical and pathology outreach laboratory associated with Good Shepherd Medical Center in Longview, Texas. Acuity Diagnostics provides laboratory testing for hospitals, clinics, physicians, clinics, specialists, and home health agencies and hospitals in the greater East Texas area.SENIOR SALES EXECUTIVE• Responsible for forecasting, strategic planning and budget development • Created and implemented action plans to ensure that budget goals were met • Adhered to hospital guidelines increasing market penetration and profitable growth• Managed and serviced all accounts• Deployed key skills and resources to offer in-service client training and education• Balanced aggressive growth without compromising service levels • Assisted in the development, execution and maintenance of laboratory contracts • Coordinated and prepared weekly and monthly sales reports • Co-chaired monthly stakeholder performance meetings with executive managment• Developed marketing and promotional material • Acted as committee chair responsible for outsourcing courier transportation for the hospital system Key Achievements:• Added more than 100 clients since program inception (2009) resulting in $105M in gross revenue (PTD).• Increased annual gross sales from $0 (2009) to over $21,000,000 (2016) in a highly competitive market.• Increased market share from 0% (2009) to over 55% (2016).• Successfully handled all customer-service related duties delivering a 100% client retention rate.• Responsible for opening three Patient Service Centers which generated an additional $1.2M in annual gross revenue.• Chaired GSMC committee responsible for outsourcing courier transportation saving the system over $300K annually.• Designed, implemented and maintained all marketing strategies and campaigns.

DRL (a division of Sonic Heathcare) is a full service regional laboratory located in Tyler, Texas. DRL provides laboratory testing for physicians, clinics, specialists, home health agencies and hospitals in the greater northeast Texas area.• Achieved year over year sales growth and consistently exceeded quota expectations • Provided unparalleled customer-service for more than 125 clients whose combined annual gross revenue exceeded $12M• Monitored and corrected client-generated billing errors maximizing net revenue • Responsible for all client training and education

• Responsible for the management, strategic development and growth of the largest Thomas Kinkade gallery and western-themed art gallery in East Texas• Established budgets, sales forecasts and inventory control procedures• Hired, trained and coached all employees• Effectively managed all personnel to ensure they each realized their full potential while ensuring all business goals were attained• Responsible for planning, overseeing and organizing the allocation of resources and workflow throughout the team• Wrote and conducted weekly sales training seminars• Worked with customers to establish and enhance good relationships, • Provided resolution for customer requests and complaints while addressing all issues professionally and efficiently

• Developed strong and mutually beneficial relationships across the territory through providing unparalleled customer support• Worked in partnership with other departments and institutions to acquire and maintain contracts, orders, and managed communication between clients, support staff, and top level executives