Rick Perkins

Rick Perkins Email and Phone Number

CTO | Service Delivery | GOCare | CX @ GOCare
Rick Perkins's Location
Alpharetta, Georgia, United States, United States
Rick Perkins's Contact Details

Rick Perkins personal email

n/a
About Rick Perkins

Senior Technology professional serving in both leadership roles as well as hands-on design and creation of complex business solutions. Proven ability to assess client/market needs and lead the development of solutions to meet those needs on-time and within budget. Strong leader providing critical technical leadership whom excels in building and directing teams of high quality professionals working together to achieve long-term business success.

Rick Perkins's Current Company Details
GOCare

Gocare

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CTO | Service Delivery | GOCare | CX
Rick Perkins Work Experience Details
  • Gocare
    Chief Technology Officer
    Gocare Sep 2013 - Present
    Alpharetta, Georgia, Us
  • Arc5 Enterprises
    President
    Arc5 Enterprises Oct 2012 - Present
    Providor of Information Technology management consulting services.
  • Nuteq Solutions, Inc
    Cto
    Nuteq Solutions, Inc Nov 2013 - Jan 2024
    Provide technical oversight/guidance for all NuTEQ software development and partner programs.Conceived, designed and developed NuTEQ's flagship product, GOCare Messenger, an interactive SMS solution built to empower consumers with an alternate text-based channel for gaining access to their customer specific data.
  • Knology
    Vp Information Technology, Billing & Operations Support
    Knology Feb 2003 - Oct 2012
    Corporate owner for all post-acquisition billing and infrastructure migration/consolidation activities.Executive lead for all post-acquisition corporate and divisional integration activities, across all departments, delivering against all predetermined synergies and timelines.Directs Application Development, Production Support, System Support, Billing Operations, Data Center, Helpdesk, Risk Management & Credit Policy and Collection teams.Leadership over corporate wide reporting and Business Intelligence operations.Conceived and deployed corporate wide Project Management Office.
  • Arc5 Enterprises
    Management Consultant
    Arc5 Enterprises Dec 2001 - Feb 2003
    Consulting services provided to Knology, Inc.Overall responsibility for all project management assignments related to implementation of enterprise-wide Customer Care, Service Provisioning and Convergent Billing system.Served as primary liaison between Knology executive sponsors and USHACOMM management team.Directed all interaction with 35+ outside vendors to ensure smooth transition during legacy to current interface migration.Management of QA and training teams to ensure delivery of complete product functionality and user acceptance.Data porting team leadership, responsible for architecting and managing the movement/consolidation of legacy data, drawn from 8 external sources, to USHACOMM data structures.Management of Oracle DBA’s and UNIX administrators to ensure compliance on system performance, disaster recovery, system availability and overall hardware/software administration.
  • Clarus Corporation
    Business Development Manager
    Clarus Corporation Mar 2001 - Dec 2001
    Us
    Managed Microsoft and Tier I (Deloitte & Touche, KPMG, CGE&Y, PWC) partner relationships for assigned 17 state region working to identify and qualify joint opportunities.Identified and developed Tier II system integrator partnerships. These relationships are critical to the success of the client services implementation and integration operations within Clarus.Developed and directed joint Clarus/partner executive seminars designed to educate prospects “C” level leadership on the history, benefits and strategic value of B2B solutions.Developed and conducted regular partner based training seminars on Clarus solutions and product messaging throughout assigned territory, preparing partners to act on behalf of Clarus in penetrating existing client base.Managed the design and construction of partner product demonstration centers used to showcase Clarus solutions in a real world environment. Benefiting Clarus in early client education and eventual sales cycle reduction.Directed relationships between partner technology teams and Clarus’ product engineering organization expediting knowledge transfer and ensuring technology compliance.
  • Perot Systems
    Ebusiness Practice Manager
    Perot Systems Feb 2000 - Mar 2001
    Round Rock, Texas, Us
    Perot Systems on-site technology and business leader for all partnership directives at Clarus Corporation.
  • Perot Systems
    Director Of Systems Development / Integration
    Perot Systems Oct 1997 - Feb 2000
    Round Rock, Texas, Us
    Perot Systems on-site technology and business leader for all partnership directives at Davel Communications.
  • Perot Systems
    Systems Development/Integration Manager
    Perot Systems Jan 1996 - Oct 1997
    Round Rock, Texas, Us
    Perot Systems on-site technology and business leader for all partnership directives at Communications Central.
  • Perot Systems
    Director Of Technology - Account Manager
    Perot Systems Apr 1993 - Dec 1995
    Round Rock, Texas, Us
    Perot Systems on-site technology and business leader for all partnership directives at Hayes Wheels International.
  • Perot Systems
    Systems Manager
    Perot Systems Nov 1991 - Apr 1993
    Round Rock, Texas, Us
    Led 6 member systems programming staff responsible for all mainframe hardware/software and networking support for clients 1200+ user, 6 location community.
  • Detroit Area Retailers
    Sr. Systems Programmer
    Detroit Area Retailers Mar 1985 - Nov 1991

Rick Perkins Skills

Integration Telecommunications Data Center Voip Leadership It Management Management Vendor Management Telephony Software Development Team Leadership Project Management Disaster Recovery Business Intelligence Enterprise Software Call Centers Business Development Unix Networking It Strategy Troubleshooting It Operations Quality Assurance

Rick Perkins Education Details

  • University Of Michigan-Dearborn
    University Of Michigan-Dearborn
    Computer Science & Business

Frequently Asked Questions about Rick Perkins

What company does Rick Perkins work for?

Rick Perkins works for Gocare

What is Rick Perkins's role at the current company?

Rick Perkins's current role is CTO | Service Delivery | GOCare | CX.

What is Rick Perkins's email address?

Rick Perkins's email address is ri****@****ogy.com

What schools did Rick Perkins attend?

Rick Perkins attended University Of Michigan-Dearborn.

What skills is Rick Perkins known for?

Rick Perkins has skills like Integration, Telecommunications, Data Center, Voip, Leadership, It Management, Management, Vendor Management, Telephony, Software Development, Team Leadership, Project Management.

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