Rick Phillips Email & Phone Number

Peterborough, Ontario, Canada

• Aligning Sales & Marketing strategy with company’s strategic growth targets / sales goals• Developing new sales opportunities for the company by strategically targeting land developers & residential / commercial builders• Responsible for revising all marketing collateral & materials• Providing direction and professional insight into the companies new on- line presence (new web site and on-line strategies)• Monitoring the performance of field staff, on their sales goals, performance and sales results• Providing ongoing training, coaching and support to field staff• Responsible to adding new products to our company’s product offering in order to offer a product range / styles for varied budgets & lifestyles• Engage in personal selling to qualified prospects at the model home• Use Salesforce as our companies CRM tool• Plan and attend exhibitions and trade shows for the promotion of our company’s products.• Responsible for creating & deploying effective Social Media strategies

Peterborough, Ontario, Canada

• Responsible for creating product awareness at a global level• Managing our internal team of resellers and international agents• Interviewing new potential resellers / international agents• Monitoring the monthly performance of all international resellers and sales agents and providing appropriate training, coaching and support• Responsible for the selling of Rainmaker systems and products worldwide and ensuring that sales target / goals are being achieved. • Responsible for conducting needs analysis / project management / worked with NGOs, government agencies at a global level.• Ensuring that our resellers and agents are endearing to company policies and using approved marketing materials• Conducting thorough needs analysis in order to sell and promote the right products / systems to our international buyers• Responding to new leads on a daily basis in a timely manner (CRM)• Providing ongoing support and education to our base of prospects• Engaged in extensive problem-solving, especially when our prospects do not have access to power from the grid, as we prepare & present robust alternative power solutions (teaming with power consultants• Created comprehensive written proposals & sales quotes

Peterborough, Ontario, Canada

•Directed over $36 million dollars in annual sales for the company while successfully leading a team to significantly surpass the annual sales targets by over $30 million dollars annually through direction of comprehensive and strategic marketing and sales planning•Personally sold over 66 million dollars of revenue over a 10 year period as a sales professional; •Effectively managed B2B relations with 400+ commissioned community-based realtorsAchieved 98% Avid Rating Score surpassing the Canadian average of 84%•My sales team consistently achieved top results at the annual avid survey results workshop•Managed organizational sales by developing annual business plans that covers sales, revenue and expense controls.•Established and adjusted selling prices by monitoring costs, competition, and local supply & demand.•Organized, planned and conducted quarterly visits to all local real estate offices, to share information and build new relationships with agents•Weekly / monthly feedback and coaching of sales & marketing staff•Ensured targets delivering through people management, performance review, reward and individual recognition•Customization of interior and exterior new home design elements•Reviewed monthly analytics and providing appropriate feedback to staff•Monitored and analyzed competitive activity, customer, and market trends. (Created an annual competitive chart)•Performed quantitative and qualitative market research including new home markets, incentive plans, and design trends in order to remain competitive in the market.•Created robust sales successes by targeting different demographic communities outside of our local region (successful selling events)•Led the advertising team and was responsible for approving print and radio advertisements. I contributed to advertisement content, voice on the radio and being a focal person represented company in trade shows and exhibitions. •Initiated and managed large-scale marketing campaigns.

International Assignment (Multiple Locations Overseas)

•Spearheaded consumer selling with weekly sales goals of $75k and sold over $16.6 million dollars in products•Recognized as top salesperson out of 85 for sales of one of the company's strategic retail products•Responsible for developing and coaching new recruits that had graduated from the art Auction School Academy•Created weekly sales, marketing plans to achieve weekly sales goals•Organized a series of Art Gallery events in order to find new buyers •Planned, organized and presented the market exhibitions and shows, including responsibility for public relations.•Developed client lists by notifying potential clients of particular works and exhibitions, according to their interests.•Overseeing sales staffing their training & development for meeting sales targets. •Held a minimum of five weekly art auctions / art lectures / art tours •Active and participating member of the revenue team, developing innovative strategies to increase sales (cross promotional selling)•Planning and Management of Gallery Operations.•Responsible for reporting weekly sales results to the Art Gallery•Responsible for all customer service and weekly logistics•Managed shipping and receiving and logistics on a weekly basis

Toronto, Canada Area

While at my 18 years of working for American Express Canada, I grew from a Field Sales Representative to becoming Director of Product Operations, as well as a Corporate Head Coach for new supervisors and recruits. Throughout my career with AE, I maintained a perfect attendance record, showing my commitment to move the company forward. • 2001-2003 Corporate Card Marketing Manager Mid Market E-Solutions -Marketing projects were highlighted by AE as some of the significant accomplishments for the year -Created benchmarking tools to be implemented and utilized by midmarket account managers-Oversaw projects to retain and grow their base, and provided a series of technical tools, that would help them manage their accounts, grow the accounts • 1999-2001 Leadership Coach and Mentor for management trainees-Coached one on one the new recruited supervisors & management recruits, giving a solid foundation in terms of how to be leaders, giving new recruits the tools to good interpersonal and leadership skills-Designed, wrote, and implemented Leadership Effectiveness Apprentice Coaching Program for over 100 call center for mid- management staff • 1997-1999 Instructional Designer management soft-skills courses • 1996-1997 Team Lead credit and collections call centre • 1990-1996 Technical Training Specialist delivered technical software training to call centre reps-Managed a team of approximately 20 credit and collection telephone reps, monitoring the performance, provided performance appraisals, coaching, call monitoring, and handled HR issues-Lead 6 to 7-week training programs for new recruits, exposing them to the culture and values of the company along with extensive technical training -Only training specialist in 16 members cross-functional team chosen by AE Worldwide, that would be implementing new software program to all AE phone staff around the world• 1985-1990 Field Sales Representative selling POS systems to restaurants / retail establishments