Rick Plummer Email & Phone Number

New York, Ny, Us

Houston, Texas, Us

Leading a unique Home Services P&L including CenterPoint Energy's own Home Service Plus program in Minnesota and partnership-based programs in Arkansas, Indiana, Ohio, Mississippi, Oklahoma, and Texas. • Exceeded 725,000 HomeServe plans in less than 3 years, becoming largest HomeServe utility partner from a customers enrolled perspective• Leading utility sales partner, selling an unprecedented 30% of total plans in Contact Center and Digital sales channels• Re-started Vectren’s partnership with American Water’s Pivotal Home Solutions in Indiana/Ohio markets, setting up rare champion/challenger model for service contracts• Lean start-up team requiring minimal capital and operating expenses while absorbing over $20M in corporate allocations per year• Negotiated favorable contract terms with partners to continue expansion across our footprint• Lead business representative in discussions with state Commission staff and Attorney General’s office to gain regulatory support in some jurisdictions• Brought over a Gas Generator lead generation program from Marketing, doubling leads, and setting the stage for an expanded revenue-share based partnership • Helped CNP break into the EV category by launching Electric Line with EV repair coverage and piloting EV installation

Houston, Texas, Us

P&L-owner responsible for all customer acquisition activities, retention, and pricing, organically growing home service plan subscriptions 30-50% for three consecutive years. Directed 3-5 product managers/coordinators while serving as a frequent change agent leading cross-functional teams and drive major new initiatives. • Advanced product development to drive go-to-market bundling strategy of energy, protection plan, and connected home products (i.e. learning t-stats, leak detection, HVAC diagnostics), setting the stage for future partnerships.• Launched significant new product lines accounting for millions in increased sales and annual retention benefits.

Naperville, Il, Us

Directed all product marketing activities related to the go-to-market customer acquisition strategy for home warranty products and heating and air conditioning equipment/service. Key channel acquisition strategies included traditional marketing (direct mail, bill inserts), digital marketing, in-home direct sales, and partnerships. • Led B2B partnerships to co-brand service plan subscriptions with 2 large partners growing one to over 100,000 plans in 5 years.• Launched new energy efficiency plans and plans for renters based on business development needs and consumer research.

Dallas, Tx, Us

London, Gb

Master Of Business Administration - Mba, Marketing

Bachelor Of Science In Business Administration, Accounting/Finance