Rick Pulling Jr.

Rick Pulling Jr. Email and Phone Number

IT System Administrator at Sherwin-Williams @ Sherwin-Williams
cleveland, ohio, united states
Rick Pulling Jr.'s Location
North Olmsted, Ohio, United States, United States
Rick Pulling Jr.'s Contact Details

Rick Pulling Jr. work email

Rick Pulling Jr. personal email

n/a
About Rick Pulling Jr.

Rick Pulling Jr. is a IT System Administrator at Sherwin-Williams at Sherwin-Williams. He possess expertise in technical support, itil, bmc remedy, troubleshooting, service management and 1 more skills.

Rick Pulling Jr.'s Current Company Details
Sherwin-Williams

Sherwin-Williams

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IT System Administrator at Sherwin-Williams
cleveland, ohio, united states
Website:
sherwin-williams.com
Employees:
34801
Rick Pulling Jr. Work Experience Details
  • Sherwin-Williams
    It System Administrator
    Sherwin-Williams Mar 2016 - Present
    Cleveland, Ohio
    View
  • Sherwin-Williams
    Infrastructure Professional Apprentice
    Sherwin-Williams Nov 2014 - Mar 2016
    101 West Prospect, Cleveland, Oh 44115
    Infrastructure Professional Apprentice (Intern) in IT Global Support Services on the Service Management Operations team. I serve as a System Administrator of the ITSM application BMC Remedy.I actively maintain a mailbox to which our users write asking questions about Remedy. I receive a wide range of inquiries ranging from simple functionality questions to requests for new support groups adopting the tool. Outside of the mailbox, I perform daily health checks of our environment to make sure that there have been no errors or missing data, and escalate any issues I see. I create Service Request Definitions, and any actions or localization's associated with them. I assist my team in finding defects or breakages in our environments and escalate the issues to BMC and work them through resolution. I additionally assist in testing and diagnosing problems in MyIT and SmartIT installs and upgrades.
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Rick Pulling Jr. Skills

Technical Support Itil Bmc Remedy Troubleshooting Service Management Testing

Rick Pulling Jr. Education Details

Frequently Asked Questions about Rick Pulling Jr.

What company does Rick Pulling Jr. work for?

Rick Pulling Jr. works for Sherwin-Williams

What is Rick Pulling Jr.'s role at the current company?

Rick Pulling Jr.'s current role is IT System Administrator at Sherwin-Williams.

What is Rick Pulling Jr.'s email address?

Rick Pulling Jr.'s email address is ri****@****dcu.org

What schools did Rick Pulling Jr. attend?

Rick Pulling Jr. attended Cleveland State University, Cuyahoga Community College.

What are some of Rick Pulling Jr.'s interests?

Rick Pulling Jr. has interest in Children, Economic Empowerment, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Health.

What skills is Rick Pulling Jr. known for?

Rick Pulling Jr. has skills like Technical Support, Itil, Bmc Remedy, Troubleshooting, Service Management, Testing.

Who are Rick Pulling Jr.'s colleagues?

Rick Pulling Jr.'s colleagues are Jacob Moderie, Chelsey Vimr, Chris Altimari, Ariel Nolberto Rivera Aguilar, Sydney Dersham, Jonathon Gettert, Lior Mospan.

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