Rick Ramsey Email and Phone Number

Leads a team of business architects to drive out positive business outcomes in State Farm's Life, Health and Investment Planning Service. Emphasis on aligning technology and business strategies, business transformation, process simplification and enabling business success. Evaluates potential internal and external solutions, including producting and evaluating RFIs and RFPs. Produce reports, white papers and presentations for various audiences and levels of management.

Acts as team lead and coach for business architects in State Farm Life, Health, Investment Planning Services and State Farm Bank.

Established the role of Business Architect and the use of business architecture at State Farm. Initial emphasis on State Farm Retail Mutual Funds, working on sales and support processes, process mapping and simplification, vendor evaluation, new product introductions and other initiatives.

Debit, ATM and Corporate Card analyst for newly established State Farm Bank. Worked with internal and external partners to set up new card programs for retail bank customers and internal corporate card clients. Performed process analysis for new business groups. Analyzed and reported on cardholder behavior. Performed quality checks at card production facilities.

Joined State Farm in Information Security area, focused on PeopleSoft administration and security. Set up user groups, monitor usage and data access. Worked on transition to web based interfaces and more complex role administration for authorizations and approvals. Managed upgrades and testing.

Set up contact center operations for military based credit union with branches across Illinois. Managed research and electronic funds transfer areas. Managed credit and debit card operations including ATM network accesses.