- Be the subject matter expert on the systems andprocesses that were introduced during training.- Responsible for the dissemination of updatesfrom the clients to the entire team.- Provides active guidance and assistance intraining of new batches of agents duringonboarding.- Conducts certification to newly hired agentsafter training and ensures that they are ready forthe production setting.

- Provides information regarding Johnson &Johnson's (Janssen) COVID-19 Vaccine.- Accurately responds to customer inquiries viacalls and emails.

- Dispensed medications and provides patientcounseling for in-patients and out-patients.- Ensures that all patients receive the optimaldrug therapy outcome to promote and improvetheir quality of life

- Responsible for the procurement of medicines,medical supplies and office supplies for thehospital.