Rick Scanlan Email & Phone Number

Denton, Tx, Us

Austin, Tx, Us

Austin, Tx, Us

Austin, Tx, Us

Tampa, Fl, Us

Responsible for Sales Engineering, Technical Support and Inside Sales teams, with a focus on customer experience and success.

Tampa, Fl, Us

Hybrid role consists of two primary responsibilities: Team Leadership and Sales Engineering activities.Team LeadershipLeads a team of pre-sales engineers through personal development, training and mentoring for best practices. Utilize a “discovery selling” approach, emphasizing deep understanding of customer needs followed by targeted technology solutions, resulting in increased close rates.- Lead team through significant company growth- Manages pre-sales technical support operations to ensure customer POC success, coordinating post-sales support and engineering teams as needed.- Frequently interacts with executive leadership, product management, engineering and marketing teams to provide market and customer feedback, define product development strategy.- Ensures positive customer relationships both before and after the sale.- Provides technology and business training for new business development staffSales EngineerSupports account executives as the senior technical lead through discovery and technical solution demonstrations. SME for document viewing platform, image processing and content recognition. Career combination of sales experience with extensive technical product knowledge provides a strong platform for success in this position. Representing Accusoft’s product line requires a combination of technical skills including the ability to read and understand code, familiarity with common software development architectures and experience in document management/image processing. Accusoft Sales Engineers must place themselves in the position of the developer in order to recommend appropriate solutions.- Perform deep discovery to uncover customer needs- Demonstrate technology to provide solutions, tailored to their specific needs- Provide pre-sales technical support, including product API and configuration training

Upon formation of this new division, analyzed the market for an image-based large-scale assessment scoring system, defined target customers and selling/pricing strategy, and met with prospective customers in the K-12 education market. Technical consulting activities played a vital role in directing product engineering to develop system features that solved specific customer requirements. Previous experience in developing a market for new Internet products provided significant benefits in this role.• Created a joint venture with a major scoring vendor in K-12 assessment industry• Managed sales and marketing activities• Provided product management support and defined system requirements

As Director of this line of business responsibilities included managing a staff of software engineers, technical support and sales associates, developing new business opportunities and maintaining full profit and loss responsibility for the division. This group took a new product and quickly established it as the top-selling and most profitable product in the company. Combination of technical, sales and business management skills provided an excellent foundation for developing the new business.

As Vice President of Sales was responsible for all selling activities within the company, including product licensing, contract programming and data conversion services. Worked with a variety of customers to develop projects for CD-ROM publishing and implement licensing of document imaging technology.

As Director of Sales was responsible for all selling activities within the company, including product licensing, contract programming and data conversion services. Worked with a variety of customers to develop projects for CD-ROM publishing and implement licensing of document imaging technology.

Technical consultant assisting customers in CD-ROM publishing projects. Combined computer science technical skills with business development to successfully implement a variety of information publishing contracts in the insurance, legal, aviation and other industries. Activities included assisting customers in all aspects of CD-ROM publishing technology and process, including pre- and post-sales technical consulting, project management, database design, data conversion and training.

Bs, Management Science And Computer Systems

Bs Business Administration, Management