Rick Scott Email and Phone Number
Rick Scott work email
- Valid
- Valid
Rick Scott personal email
Rick Scott phone numbers
Highly experienced IT Professional with a proven track record of progressive leadership experience in both Enterprise and Managed Service environments. Extensive experience with creating processes and procedures, leading large and small business units and sectors within IT, prioritizing projects and tasks with varying deadlines, budgetary planning/management, and reporting department progress and goals to various stakeholders.Experience with ITIL framework and concepts, NIST 800-171, NIST 800-53 controls and implementation processes and procedures to support compliance, as well as ISO 9001:2015, ISO 27001 control requirements and compliance methods.
-
Chief Operating OfficerIndirect It Inc. Jun 2024 - Present
-
Director Of It OperationsBigbear.Ai Nov 2021 - May 2024Columbia, Maryland, UsIn charge of the following IT sectors: Helpdesk/User Support ServicesInfrastructure Administration/Engineering- 600+ Users, 4 Physical locations (consolidated from 9+), Active in 3 countries- Managed team of 12+ IT personnel.- Supported the IT M&A activities of merging three acquired companies into the organization with all IT services/users.- Designed and Implemented process, procedures, and structure to both Helpdesk and Engineering sectors to improve efficiency, service availability, and customer satisfaction. - Supported Cyber/Compliance implementation and configuration around ISO, SOX, NIST, and CMMC frameworks.- Budgetary planning, management, reporting, and tracking of IT Operations spending, resources, and inventory.-Sourcing, vetting, negotiating with all IT related vendors, contractors, and service providers.- Developed company-wide metric reporting to help exec team track not only IT KPIs but all other departments within company- Recruited, and fostered career growth in many direct reports to allow the company to promote from within, and utilize directly supervised resources to step into more senior/managerial roles within the company. -
Engineering Delivery ManagerPeerless Tech Solutions, Llc Nov 2019 - Nov 2021📍Nationwide, Us- Responsible for all Tier 3/Project resources, scheduling, timelines and overall management- Create and implement policies, procedures and standards for Service Desk, Project team and other areas of the company to improve service delivery and efficiency- Work with Inside/Outside Sales to provide solutions and service offerings to customers- Research and provide input on future products and services that can be delivered to provide additional value to customers- Final escalation point for all technical issues -
It ManagerForce 3 Nov 2014 - Nov 2019Crofton, Md, UsResponsible for all IT related technology, processes, procedures, planning, personnel, budget, and user support for entire company. - Management of all infrastructure devices, user equipment, 3rd party vendor contracts and services- Planning, implementation and support of all infrastructure projects, upgrades and maintenance. (Cisco, NetApp, VMware, Microsoft, Dell, Crestron, etc.)- Designed and implemented on-prem to cloud migrations of Email, SharePoint, Disaster Recovery, Redundancy, etc.- Manage IT Department personnel- Management of IT Service Desk, Ticketing Procedures, IT SOPs/Processes and SLA adherence- Implemented and maintain NIST 800-53/800-171 network and systems security controls, policies and standards in order to be DFARS/FISMA compliant- Responsible for day to day/annual IT Budget- Reporting of IT Metrics, performance and data to executive management -
Senior Systems AdministratorAdams Communication & Engineering Technology (Acet, Inc.) Feb 2013 - Oct 2014Reston, Virginia, UsResponsible for Tier 3 level support and Infrastructure projects.- Created and put in place ticketing system and all Service Desk procedures.- Assisted with ISO 27001 certification by creating, implementing and showing evidence of all relevant controls and procedures required for compliance.- Setup and managed Deltek CostPoint and Time/Expense modules- Setup and manged SharePoint 2013 Farm, Site Collections and all relevant sub-sites and permissions- Setup and managed SQL 2012 DAG for future growth and redundancy- Setup and managed VMware Vcloud Director for off-site Disaster Recovery- Setup and managed Exchange Server DAG for redundancy/Disaster Recovery- Managed VMware Hosts, Clusters, Resource Pools, DRS, etc.- Final escalation point for all Systems issues. -
Escalation Engineer/Service Desk ManagerOutsourceit Aug 2009 - Jan 2013- Supported 300+ customers in a Managed Services environment- Managed Service Desk (Ticket Flow/Assignment, Tech Scheduling/Dispatching, SLA Adherence, Ticket QA, Customer Escalations, Procedure/Policy enforcement, etc.)- Served as company Exchange SME for all customers- Served as company SharePoint SME for all customers- Infrastructure admin for company Hosted services (Spam Filters, Active Directory services, Email Services, SharePoint services, Citrix/VDI services, etc.)- Tier 3 escalation point for all Service Desk issues
Rick Scott Skills
Rick Scott Education Details
-
San Joaquin Delta College
Frequently Asked Questions about Rick Scott
What company does Rick Scott work for?
Rick Scott works for Indirect It Inc.
What is Rick Scott's role at the current company?
Rick Scott's current role is Organizer of People, Process, and Procedures..
What is Rick Scott's email address?
Rick Scott's email address is rs****@****ce3.com
What is Rick Scott's direct phone number?
Rick Scott's direct phone number is +141079*****
What schools did Rick Scott attend?
Rick Scott attended San Joaquin Delta College.
What skills is Rick Scott known for?
Rick Scott has skills like Troubleshooting, Vmware, Network Administration, System Administration, Active Directory, Windows Server, Servers, Cloud Computing, Networking, Microsoft Exchange, Security, Enterprise Software.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial