Rick Sikich Email & Phone Number

A methodical and confident Application Engineer with 11-years of experience playing a vital role in interpreting customer’ technical requirements and product features, while promoting the key benefits and value of the company’s products and services. An outstanding passion for innovation, sales, and technology, combined with the desire to solve our customer/client challenges with innovative solutions and unmatched customer/client services that provide new opportunities for growth, profits, and industry reputation. ACCOMPLISHMENTS• Built rapport and loyalty with customers/clients that reduced attrition 70-percent annually and provided a 10-percent annual increase in referrals. • Improved the department's efficiency by supporting the organization’s mission, goals, and objectives.• Executed projects ahead of deadlines increasing positive outcomes by 10-percent annually.MAJOR ACCOUNTS (Sampling)• NASA• Johnson & Johnson • General Dynamics• Stryker • FLIR• Bausch & Laumb • Disney • US Air Force• US Navy• Motorola • SearoboticsQUALIFICATIONS•11-years of Application Engineering Service and Support•Communicates with and represents the company to clients and customers; the public, government, and other external sources in-person, in writing, by telephone or e-mail.•Understands the implications of new information for both current and future problem-solving and decision-making.•Actively looks for ways to help people.•Determines how systems should work and how changes in conditions, operations, and the environment will affect outcomes.•Identifies measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.•Selects and uses training/instructional methods and procedures that are appropriate when learning new materials.•Communicates with supervisors, co-workers, and subordinates by phone, e-mail, or in-person.

Listed skills include Solidworks, Programming, Engineering, Autocad, and 18 others.