Provide leadership to regional functional team(s) specializing in Agile Consulting and Coaching, custom application development, UX design and global delivery services. Responsible for P&L, contract negotiations, and the attainment of stated revenue, expense, and net operating margin goals.

Provide leadership to extended functional team(s) specializing in Agile Consulting and Coaching, custom application development and UIUX design. Responsible for P&L, contract negotiations with external clients, and the attainment of stated revenue, expense, and net operating margin goals.,

Since 2003, MATRIX has helped forward thinking IT organizations like yours use Agile application development to realize better results and increase user satisfaction. In addition to offering Agile development on the projects we deliver, we also offer Agile coaching and mentoring services to help your teams execute Agile methodologies more effectively and ensure you get the results you need.

Project Manager and Agile Coach to four Scrum Teams responsible for the delivery of the eCommerce web site, MyADT.com.

Increased duties and scope to include; develop long-term strategic enterprise initiatives for applications for crew and operational systems; provide project and program leadership for the implementation of baseline and strategic initiatives; conduct and lead Executive Steering Committee status of strategic initiatives; and manage vendor and business partnerships. Functions include; business requirements gathering, strategic roadmap, initial project budgeting, RFI startups, vendor assessment and selection, and management of offshore development/support. Manage projects with an operating budget of $6 million and direct/indirect activities of 50+ staff. Challenged to drive and implement the SCRUM methodology for all of crew and operational systems application teams. Including, training for best practices and tools for agile methodology to increase predictability of deliverables.

Responsible for leading the delivery of a project portfolio with a $250 million revenue stream. These initiatives focus on improving current business processes, enabling new technologies within the products, and refreshing existing technologies within southwest.com, SWAbiz, and Southwest Hotels. Specific duties include project management, budget development and forecasting, resource allocation, risk and mitigation analysis, issue management, customer relationship development and management, and vendor coordination activities.

Provided program level project management for the Enterprise Data and Business Intelligence Platform Support and Strategy team. This team was responsible for maintaining and upgrading the platforms and products for Abinitio, Hyperion Essbase, Crystal Enterprise, Business Objects, Cognos, and Microsoft Sequel Server. Primary responsibilities as the Project Manager was to coordinate the activities of 9 engineers, develop annual implementation plans for each platform, develop and manage internal customer expectations, maintain vendor relationships, and participate in product evaluations.

Delivery manager responsible for the strategic vision and implementation of all enterprise portal and content management initiatives using IBM’s Websphere Portal Server and Documentum’s Content Server platforms. Direct leadership of a 12 member development team responsible for the implementation of the base products, conversion plans of intranet content, and application delivery via the portal and content management infrastructure.

Direct leadership of a team of 20 developers responsible for the development, maintenance and support of all Inflight Crew Member applications. Applications maintained by this team supported a user base of 7,000 Crew Members and multiple departments consisting of; Planning, Payroll, Scheduling, Crew Members, and Base Operations.

Direct leadership of a team of 5 business analysts responsible for the development of business requirements and User Acceptance Testing criteria. Direct liaison between the business units and our technology partners in the development of all applications used by a user base of 7,000 Crew Members and multiple departments consisting of; Planning, Payroll, Scheduling, Crew Members, and Base Operations.

Direct supervision of a team of 100 Flight Attendants in the Phoenix, Chicago and Dallas Crew Bases. Providing that legendary Customer service Southwest Airlines Flight Attendants are famous for.