Rick Stevens Email & Phone Number

Naples, Fl, Us

Over the years, we have hosted many foreign exchange students. As they are all in college now, we decided to take the time and visit all of them in their home countries. We visited over 18 countries and had amazing experiences with our students and their families.

Austin, Tx, Us

Major Responsibilities:During my tenure at SoftServe, I demonstrated my executive leadership skills by identifying and capitalizing on emerging business opportunities in a high-growth environment. I used consultative sales techniques to tailor solutions in the dynamic IT industry, leading high-performing sales, operations, revenue strategy, and strategic account management teams. One of my key strengths is my ability to foster cross-functional collaboration, which was instrumental in managing a sales team of over 40 experts. My hands-on guidance in strategic planning, competitive analysis, coaching, forecasting, leadership development, product marketing, motivation, and financial management significantly contributed to our success. I also played a pivotal role in strengthening customer relationships through the innovative evolution of the Account Executive role. Placed a special emphasis on talent acquisition to promote growth.Key Deliverables:• Employed account planning with a customer needs analysis to increase revenue from current clients and acquire new ones. • Administered account finances to drive growth in key accounts and strengthen partnerships for revenue growth. • Supervised market profit and loss ($48 million – grew to $200 million), leading product strategy, setting sales targets, enhancing Salesforce CRM, and maintaining market leadership by managing key accounts effectively.• Implemented a dynamic new sales model including direct sales, business development, lead-generation initiatives, partnership, and customer acquisition. Revamped marketing focus to enhance brand awareness and positioning.• Implemented new key metrics included enhanced KPIs and introduced OKRs

95877 Bezons, Fr

Major Responsibilities:I guided cross-functional teams in delivering cloud-based software (SaaS), cybersecurity, digital transformation, hosting, BPO, and consulting services to global providers, payer, pharma, and life sciences clients. I managed over 170 sales professionals, driving them to meet revenue targets and achieve collective goals through consultative B2B sales strategies. I orchestrated mergers, acquisitions, and divestitures in the healthcare sector to enhance the company's portfolio for sustained growth. Furthermore, I optimized RFI and RFP processes for proposal management and proposal development to create better competitive positioning and efficient team management. Key Deliverables:• Achieved 2019 market sales target surpassing by Q2 end, showcasing rapid revenue growth.• Led and motivated a sales team of 170+ professionals to outperform sales targets. • Employed strategic leadership in M&A activities to fortify the healthcare portfolio. • Bolstered brand visibility and captured a dominant market stance via well-planned marketing strategies and vital portfolio management. • Administered healthcare market portfolio generating revenue over $1.1B, with a critical focus on profitability and market expansion. • Attained recognition as Atos' top-grossing and most profitable market in 2018.

95877 Bezons, Fr

Major Responsibilities:In my role, I revitalized the healthcare sector by spearheading innovative revenue cycle, SaaS, eLearning, consulting, BPO, and infrastructure solutions for pharma, life sciences, and healthcare segments. I designed and implemented global business development territories, aligning product and service delivery with organizational financial targets and broader objectives. I developed robust growth strategies in business development, increasing close rates and collaborating with marketing to enhance packaging, pricing, brand and capture management. I executed a comprehensive brand strategy and guided strategic planning, leveraging my expertise in Pipedrive, consultative selling, and value propositions to boost worldwide revenue. Utilizing business intelligence and data-driven insights, I was able to analyze market trends refine our product roadmap and product marketing placement.Key Deliverables:• Enhanced enterprise sales volume, achieving $850M to $1.4B annually. • Developed and implemented effective go-to-market strategies, streamlining omnichannel workflows for new product launches and boosting sales performance. • Headed a growth strategy resulting in a significant revenue surge from $450M to $900M yearly. • Integrated resilience and precise sales forecasting to build a robust portfolio and improve sales execution. • Introduced and oversaw innovative solution workflows, increasing profitability and company sales growth. • Boosted revenue in the BPO sector, specifically in Revenue Cycle Management and claims processing.

95877 Bezons, Fr

Major Responsibilities:I oversaw operations, customer satisfaction, and financial management for healthcare accounts, guaranteeing smooth end-user services, BPO, consulting, outsourcing, and help desk support across pharma, life sciences, provider, and payer segments. I guided client success initiatives and support strategies, upholding 24/7 response capabilities and achieving high customer satisfaction rates. I formulated and implemented strategic business plans, successfully mitigating risks and managing costs to align with organizational growth objectives.Key Deliverables:• Boosted client revenue by over 400% with upsell and cross-sell, showcasing effective account growth management tactics and business value. • Revamped service delivery models and integrated operational best practices to strengthen the company's competitive edge. Focused on creating a model to assist customers and provide quick resolutions.• Focused on relationship building with commercial accounts, resulting in substantial revenue increase and portfolio enhancement. • Increased customer retention and renewal to 98%. • Managed $110M in revenue with strong financial and operational acumen. • Optimized support tiers, enhancing resolution efficiency and boosting client retention rates.

95877 Bezons, Fr

Orlando, Fl, Us