Rick Torres Email & Phone Number

United States

United States

Responsible for directing the administrative functions of the credit union in accordance with industry standards, where applicable, regulatory agencies, as appropriate and company objectives and policies. Responsible for the design, development, implementation and monitoring of the Compliance Management System, Bank Secrecy Act, OFAC, Anti Money Laundering, Cannabis and Fraud programs. In addition, manage the integration, scope, time, costs and quality on corporate projects communicating status, risk and issues associated with corporate projects to ensure the outcomes are achieved as defined. The leader for critical thinking and managing the productivity pace as well as ensuring a financial focus with emphasis on credit union priorities and targets.

Lombard, Illinois

In addition the audit and compliance functions of the organization, manage the integration, scope, time, costs and quality on corporate projects communicating status, risk and issues associated with corporate projects to ensure the outcomes are achieved as defined. Serves as a leader for critical thinking and managing the productivity pace as well as ensuring a financial focus with emphasis on the organization's priorities and targets.

Lombard, Illinois

Carry out the department's audit and compliance functions acting as the third layer of defense. Coordinate with department staff to carry out these functions and to appropriate provide independent, objective assurance and consulting services designed to support the achievement of the organization's mission, add value and improve effectiveness and efficiency of risk management, control and governance processes.

Lombard, Il

Performing operational and assurance audit engagements focused on adding value and improve the credit union’s operations by providing a wide range of quality audits to assess the effectiveness of controls, accuracy of financial records, compliance with legal and regulatory requirements and efficiency in operations.-S.A.F.E. Act Audit- Courtesy Pay Program Audit- ACH and Origination Audit- Bank Wires Audits- Branch Audits- Collections Audit- Visa Audit- Call Center Audit- Electronic Funds Transfer Agreement Audit- Employment Audits- BSA/AML Audit- Truth in Savings Act Compliance Audit

Greater Chicago Area

Supervise teller staff, report directly to upper management, created monthly schedules, included in the hiring and termination process, monthly budgets and supply orders, control and access to branch vaults, completing employee evaluations and assisting and problem solving member issues and complaints.

Las Vegas, Nevada Area

Networking with local businesses for new membership. Coaching, training and development for staff and assistant manager. Completing monthly schedules, hiring and termination process, monthly supply orders and budgets, paying branch bills; completing 60, 120, and yearly evaluations, daily vault balancing and cash ordering; daily, weekly and monthly audits and surprise audits, controlling Teller Cash Dispensers and ATM; opening new accounts, soliciting additional services, processing and closing loans and retention. Resolving all IT issues within my authority immediately including Microsoft Word, PowerPoint, Excel Windows 7, file and print sharing and Microsoft Lync.

Las Vegas, Nevada Area

Assist the Branch Manager in daily duties consisting of: managing, coaching and delegating assignments to six tellers, one First Impression Person, and one HeadTeller. Managing excel spreadsheets, budgets, and records. Completed employee evaluations, conducted employee training and conducted employee interviews. Controlled branch vaults and audits.

Greater Chicago Area

Assist the Branch Manager in daily duties consisting of: managing, coaching and delegating assignments to six tellers, one First Impression Person, and one HeadTeller. Managing excel spreadsheets, budgets, and records. Completed employee evaluations, conducted employee training and conducted employee interviews. Controlled branch vaults and audits.

Greater Chicago Area

Assist the Legal Department and Vice President in the following daily activities: handled third party citations to discover assets, garnishments, subpoenas, IRS Levy, HFS Lien, Debit/ATM and Check Fraud, collections, write-offs, deceased accounts, Trust/POA/Guardian and UGTMA Accounts, check negotiability and branch trainings in the Bank Secrecy Act and US Patriot Act.

Greater Chicago Area

Supervise teller staff, report directly to upper management, created monthly schedules, included in the hiring and termination process, monthly budgets and supply orders, control and access to branch vaults, completing employee evaluations and assisting and problem solving member issues and complaints.

Greater Chicago Area

Assist members with their day to day transactions including cross-selling additional products and services to help meet their financial needs.

Greater Chicago Area

Seasonal position. Assisted customers to find the best value and wireless provider for their individual or family needs. Bundled sales with accessories that also helped with their needs.

Greater Chicago Area

Assisted customers with their day to day transactions including cross-selling additional products and services to help meet their financial needs and meet daily quotas.

Greater Chicago Area

Customer service, cash handling, State of Illinois title work, utility payments, and Western Union.

Ms In Information Technology

Bachelor Of Science (B.S.), Information Technology

Associate Of Arts (Aa), Information Technology And Networking

High School Diploma, General Education

Activities and Societies: French Club, Italian Club, and Drama Club.