IT Management Skills• Provide sound advice to top management by evaluating different IT solutions and preparing budget comparison presentations• Identify opportunities for enhancing IT operations by analyzing monthly IT reports• Manage cloud data center operations and provide data center solutions for customers• Develop and implement protocols for IT operations, assets management, security processes, anddisaster recovery plans in compliance with best IT practices to support the US region effectively• Lead team by nurturing team skills and performances through process enhancements, solutionsdevelopment, mentorship, supervision, and conducting performance reviews• Prepare monthly executive reports on IT resource allocations, operational issues, current project status, workload distributions, and staff performance• Prepare annual departmental budget and ROI report to showcase outstanding results• Initiate job positions, carry out interviews & candidate selections.System Solution Architecture Skills• Develop IT solutions for all IT projects in the US region• In charge of implementing IT infrastructure design and strategies for new locations, and relocation ofexisting offices and factories• In charge of implementing IT infrastructure design and strategies for upgrading existing infrastructure• Analyze issues holistically by understanding the application architecture and its interaction with thesystem architecture• Conduct regular IT audits and assessments on all sites and strategize improvement plans to maintainhigh-quality IT services• Create temporary solution for on-time service delivery if original solution cannot be delivered on time• Approve scope of work for construction plans submitted by ISP and cabling companiesProject Management Skills• Handle and track multiple projects while monitoring progress through various stages• Achieve milestones by simplifying complex task into sub-tasks to meet project timelines• Manage budgets by regularly reviewing changes in equipment lists and quotations• Verify all product and service deliveries from 3rd party vendors are aligned with agreements• Foster positive relationships with vendors to ensure successful project delivery and ongoing servicesIT Professional Skills• Perform daily server management tasks, telecommunication, network, and help desk support• Provide professional recommendations on hardware and software purchases• Use Excel programming to enhance company operation performance• Coordinate with WAN admin, ISPs & cabling companies to ensure successful service deployment