Rick Williams's Location
Australia, Australia
Rick Williams's Contact Details
Rick Williams work email
- Valid
- Valid
Rick Williams personal email
n/a
About Rick Williams
A successful Program / Project Director with an outstanding delivery record across the public and private sectors. Customer and results focussed. Specialties: Project & Program Delivery. Technology Service Delivery.
Rick Williams's Current Company Details
Rick Williams Work Experience Details
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General ManagerTechimacAustralia
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Head Of Project ManagementTechimac Aug 2024 - PresentSydney, New South Wales, Australia
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Owner And DirectorIt Management Australia Jul 2013 - PresentSydney, New South Wales, Australia
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Program Manager - Transformation At Nsw EducationNsw Department Of Education Oct 2022 - Jul 2024Australia -
Implementation Director - Smart Ticketing ProjectDepartment Of Transport And Main Roads Mar 2020 - Oct 2022Brisbane, Queensland, Australia -
Program Manager - Naplan Online & Literacy And Numeracy StrategyNsw Department Of Education Jul 2017 - Mar 2020Sydney, Australia
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Program Director: Ticketing And ConcessionsTransport For Nsw Mar 2016 - Jun 2017Chippendale, Nsw, Australia -
Delivery Manager: Ticketing And ConcessionsTransport For Nsw May 2015 - Feb 2016Chippendale, Nsw, AustraliaIn this role I was accountable for leading the digital reform of school travel across NSW. In metropolitan NSW, this involved the product development and go-to-market activities for the launch of the School Opal card for students and schools located within the Opal network. In rural and regional NSW, this involved significant reform of the application, validation and fulfilment processes for school travel. Across the state, we now have a standard, digitised application and fulfilment process. Business rules used to determine student eligibility have been automated delivering an improved customer experience and lower administration costs.
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Project Director: Qantas Business RewardsQantas Jul 2013 - Mar 2015Mascot, Nsw, AustraliaQantas Business Rewards is Australia's market leading rewards program designed for Australian small to medium enterprises. Learn more at www.qantasbusinessrewards.comMy accountabilities incorporated the Design, Build, Test and Implementation of all Technology deliverables associated with the launch of this new business and the commissioning of a new core platform for managing Qantas Loyalty programs, including the Qantas Frequent Flyer program. In addition to delivering the core platform, the project included the delivery and integration of a new customer authentication platform, the Qantas Business Rewards website, a new marketing campaign platform, and a data warehouse and analytics capability to enable the creation of customer insights used to develop targeted, multi-channel marketing campaigns. -
Project Director: Westpac Live (Online Banking)Westpac Jul 2010 - Jul 2013Sydney, AustraliaWestpac Live is the multi-award winning online banking capability delivered by the Online Transformation Program. It was 2016's top scoring mobile banking app globally as rated by Forrester Research in their Global Mobile Banking Functionality Benchmark. Westpac Live was also awarded the Best Innovative Online Banking Service 2015 prize in Money Magazine’s 2015 Best of the Best awards.My accountabilities included leadership of a cross-functional team that completed the Analysis and Design phases (both technology and user experience) for numerous online banking features. In addition, I was accountable for the procurement, design and delivery of the customer authentication and account aggregation platforms that underpin and enhance the new digital banking capability.Learn more at http://info.westpac.com.au/online-banking/westpaclive/ -
Director, Technologies: Service Delivery And Maintenance, Asia-PacificAmerican Express Mar 2009 - Apr 2010Sydney, AustraliaIn this role I was responsible for partnering with Senior Management across each line of business to ensure that the available technology suite fully supported their business needs and goals. I was accountable for managing the performance and ongoing enhancement of these technology systems.My accountability stretched across the suite of Technology Operations services, including: Performance of Asia-Pacific Point of Sale Network; Performance of voice and data network in Australia & New Zealand; 24x7 production support of regionally based applications (approx 380 applications); End-User Computing provisioning (PC, software, desk-side support, etc.); Incident, problem and change management.This role included the ongoing performance management and commercial management of multiple vendors. -
Director, Technologies: Project Delivery Leader, Asia-PacificAmerican Express May 2007 - Mar 2009Sydney, AustraliaIn this role I was accountable for American Express Technologies engagement, service delivery and overall relationship with regional Credit Card Operations business leaders. My responsibilities included project delivery for all Credit Card Operations projects delivered within the region, including the management of technology investment and maintenance budgets. I led a project delivery team comprising approximately 60 resources (employees and vendors) performing roles including Program Manager, Project Manager, Business Analyst, Programmer, Test Management, Portfolio Analyst, etc.
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Director, Technologies: Engagement Leader Asia-Pacific (Singapore Based)American Express Sep 2005 - May 2007SingaporeIn this role I was accountable for American Express Technologies engagement and relationship with Country General Managers in Hong Kong, Taiwan, China, Thailand and Indonesia.My role required me to partner with Country General Managers, their teams and regional business partners at senior leadership levels in order to develop the annual technologies investment and delivery plans. I then partnered with internal project delivery teams to ensure effective implementation against committed plans.
Rick Williams Skills
Stakeholder Management
Vendor Management
Project Delivery
Business Analysis
Change Management
Sdlc
Business Transformation
Business Process Improvement
Banking
Re Engineering
Project Portfolio Management
Financial Services
Project Management
Management
Program Management
Leadership
It Strategy
Information Technology
It Operations
Service Delivery
Crm
Outsourcing
Business Process Re Engineering
Pmo
Governance
Cross Functional Team Leadership
Strategy
Risk Management
Resource Management
Requirements Gathering
Business Process
Rick Williams Education Details
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Applied Science (Bld) -
James Ruse Agricultural High School -
Australian College Of Project ManagementDiploma In Project Management
Frequently Asked Questions about Rick Williams
What company does Rick Williams work for?
Rick Williams works for Techimac
What is Rick Williams's role at the current company?
Rick Williams's current role is General Manager.
What is Rick Williams's email address?
Rick Williams's email address is ri****@****.com.au
What schools did Rick Williams attend?
Rick Williams attended University Of Technology Sydney, James Ruse Agricultural High School, Australian College Of Project Management.
What skills is Rick Williams known for?
Rick Williams has skills like Stakeholder Management, Vendor Management, Project Delivery, Business Analysis, Change Management, Sdlc, Business Transformation, Business Process Improvement, Banking, Re Engineering, Project Portfolio Management, Financial Services.
Not the Rick Williams you were looking for?
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3gmail.com, ptv.vic.gov.au, transport.vic.gov.au -
Rick Williams
Director At Property & Estates Sunshine Coast / Project MarketingQueensland, Australia -
2platform24.net, platform24.com.au3 +614114XXXXX
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1hungryjacks.com.au
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