Rick Zavala

Rick Zavala Email and Phone Number

Director of Information Technology @ Simone Development | IT Strategy | Systems Administration | Driving Innovation & Operational Excellence in IT Infrastructure @ Simone Development Companies
Rick Zavala's Location
New York City Metropolitan Area, United States, United States
Rick Zavala's Contact Details
About Rick Zavala

As a dynamic IT professional with over 20 years of experience in technology leadership, I currently serve as the Director of IT at a leading organization, where I drive the alignment of IT infrastructure with strategic business goals. My career has been dedicated to transforming IT operations into key enablers of business success, through the optimization of systems, processes, and security.Throughout my career, I’ve developed a proven track record in strategic and tactical planning, leading cross-functional teams, and managing complex IT systems integrations. I have led transformative projects in performance optimization, business continuity planning, and the implementation of ERP solutions, consistently delivering impactful results that enhance organizational efficiency and resilience.I’m passionate about creating innovative, cost-effective solutions that solve complex business challenges. By fostering collaboration across departments and engaging with senior leadership, stakeholders, and vendors, I ensure that IT initiatives not only support but also propel business growth.In addition to technical expertise, I emphasize a culture of continuous improvement, where teams are empowered to innovate, optimize, and exceed expectations. I am always looking for new ways to integrate emerging technologies, improve operational workflows, and enhance data security to safeguard and grow the business.My approach combines hands-on technical proficiency with strategic vision, and I thrive in environments where change is constant, challenges are met with innovation, and success is built on collaboration.

Rick Zavala's Current Company Details
Simone Development Companies

Simone Development Companies

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Director of Information Technology @ Simone Development | IT Strategy | Systems Administration | Driving Innovation & Operational Excellence in IT Infrastructure
Rick Zavala Work Experience Details
  • Simone Development Companies
    Director Of Information Technology
    Simone Development Companies Oct 2022 - Present
    Bronx, New York, Us
    • Manage IT service delivery, ensuring timely and efficient support for all employees while adhering to security and privacy policies.• Spearhead IT strategy and infrastructure improvements, optimizing service delivery by 20% through streamlined workflows and strategic process design.• Led the RFP process for IT services and solutions, negotiating contracts and vendor relationships to ensure optimal terms and cost-effectiveness.• Oversee incident management, request fulfillment, and service level management, ensuring the IT support team met organizational goals for response and resolution times.• Manage budgeting for IT initiatives, ensuring financial efficiency while aligning expenditures with organizational priorities.• Provided mentorship and leadership to the IT team, promoting skill development and fostering a customer-service-oriented culture within the department.
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  • Two Trees Management Co.
    Director Of Information Technology
    Two Trees Management Co. Nov 2019 - Oct 2022
    Brooklyn, New York, Us
    • Directed day-to-day IT support operations, including service desk management, incident resolution, and prioritization of IT support requests.• Managed IT budget, optimized resource allocation, and ensured timely deployment of hardware and software solutions.• Led the implementation of IT solutions for construction projects, collaborating with engineering and facilities teams to define technology needs and specifications.• Developed and maintained IT policies and procedures that ensured alignment with industry standards, security regulations, and company goals.• Delivered training programs and workshops to increase technology adoption across the company, promoting operational efficiency.• Administered endpoint lifecycle management (ELM), overseeing the procurement, deployment, maintenance, and retirement of devices across multiple sites.
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  • Two Trees Management Co.
    It Manager
    Two Trees Management Co. Jun 2016 - Nov 2019
    Brooklyn, New York, Us
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  • Lewis Brisbois Bisgaard & Smith Llp
    It Site Coordinator
    Lewis Brisbois Bisgaard & Smith Llp Jun 2014 - May 2016
    Los Angeles, Ca, Us
    • Managed the IT service desk, ensuring prompt resolution of incidents and service requests, while adhering to service level agreements (SLAs).• Worked closely with the CTO to develop and implement scalable technology plans that aligned with the firm’s growth and operational needs.• Coordinated hardware and software support, contributing to the successful setup of new office locations and remote working solutions for staff.
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  • Compass Rock
    Senior It Support Specialist - Peter Cooper Village / Stuyvesant Town
    Compass Rock Nov 2011 - May 2014
    • Provided support for Level II and III escalations, ensuring the resolution of complex IT issues in alignment with company procedures.• Managed the configuration and deployment of workstations, including custom builds for specialized environments, ensuring compatibility with legacy systems and new technologies.• Coordinated with cross-functional teams to enhance system reliability and optimize the IT service desk operations.
  • Proskauer Rose Llp
    Sr. Support Technician / Systems Admin.
    Proskauer Rose Llp Jul 2009 - Nov 2011
    New York, New York, Us
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  • Dewey & Leboeuf Llp
    Technical Support Specialist
    Dewey & Leboeuf Llp Jan 2009 - Jul 2009
    New York, Ny, Us
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  • Linklaters
    It Support Engineer
    Linklaters May 2005 - Jan 2009
    London, Gb
    View

Rick Zavala Skills

Citrix Windows 7 Help Desk Support Technical Support Troubleshooting Windows Xp Blackberry Enterprise Server Networking It Management Software Installation Vpn Hardware Outlook Active Directory Windows Server Windows Printers Laptops Blackberry Microsoft Exchange Computer Hardware Databases Information Technology Software Documentation Sharepoint Document Management System Administration Network Administration Remote Desktop Servers Disaster Recovery Lotus Notes Itil Dhcp System Deployment Dns Virtual Private Network Vmware Printer Support Sccm

Rick Zavala Education Details

  • St. John'S University
    St. John'S University
    Computer Science

Frequently Asked Questions about Rick Zavala

What company does Rick Zavala work for?

Rick Zavala works for Simone Development Companies

What is Rick Zavala's role at the current company?

Rick Zavala's current role is Director of Information Technology @ Simone Development | IT Strategy | Systems Administration | Driving Innovation & Operational Excellence in IT Infrastructure.

What is Rick Zavala's email address?

Rick Zavala's email address is ri****@****sny.com

What is Rick Zavala's direct phone number?

Rick Zavala's direct phone number is +121260*****

What schools did Rick Zavala attend?

Rick Zavala attended St. John's University.

What skills is Rick Zavala known for?

Rick Zavala has skills like Citrix, Windows 7, Help Desk Support, Technical Support, Troubleshooting, Windows Xp, Blackberry Enterprise Server, Networking, It Management, Software Installation, Vpn, Hardware.

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