Rick Anderson, Cspo, Csm, Caf Email & Phone Number

Cottage Grove, MN, US

* Consultant to Renewal by Andersen (Division of Andersen Windows and Doors) on a custom ipad mobile application for configurable sales solutions - linked through Salesforce into ERP system for custom configured windows and doors* Product Owner responsibilities with previous Business Analyst and Scrummaster support* Agile mentor and agile facilitator of.

St. Louis, MO, US

* Consultant to Express Scripts (Division of Cigna) on SAAS based sales solutions* Product Owner responsibilities for all Salesforce instances at Express Scripts as well as Upside and Apttus Contract Lifecycle Management systems and RFPIO sales response* Introduced and implemented new Salesforce instances to cover their Specialty Healthcare and Retail.

Austin, Texas, US

* Director level leadership for more than 20+ on-going IT business systems initiatives and projects among corporate divisions including Workday re-implementation, IT solution delivery, IT infrastructure, software development and rollout, and documentation* Propelled the digital transformation of the business processes in sales, laboratory, health.

Hicksville, New York, US

Clinical Pathology Laboratories-Mid-Atlantic became part of its sister organization Sunrise Medical Laboratories - a division within Sonic Healthcare - an international medical diagnostics company.* Improved performance metrics to greater than 95% customer service response time in sub-10 second range on wait time. Reduced CSR agent time on phone duration.

Austin, Texas, US

Managed the development of systems (people, process, and technology) as well as client services for a Mid-Atlantic regional laboratory (Piedmont Medical Labs/Clinical Pathology Labs).* Merged the client services team with a forward thinking process improvement team to form new department focused on providing enhanced laboratory services to clients.*.

Provided Mid-Atlantic regional laboratory (Piedmont Medical Labs/Clinical Pathology Labs) with business and systems analysis as well as project management for their complex enterprise systems managing patient laboratory results, billing, and physician integration.* Project managed and lead cross-functional team implementing Atlas Labworks, Atlas iOn, and.

Zingodia Systems was founded to provide small to medium sized businesses, non-profits and government units the opportunity to access great technology, intelligent process design, engaging education, and project management. Zingodia works with various strategic partners to provide enterprise information technology solutions.* migrated local HVAC company in.

Leveraged management skills to coordinate and drive utilization of on-shore and off-shore resources. Developed and managed project plans for the engineering and implementation of custom software (E-ACER – Enterprise Analysis Comments Estimation Review) for the data capture and statistical analysis of commodity markets for the National Agricultural.

US

Managed national implementation team which delivered education and implementation services for an integrated business system with ERP/CRM capabilities. Developed and documented implementation methodology to provide consistent and successful implementation delivery.* Revised delivery of implementation services into three phase approach for maximum service.

* Inside sales role selling integrated mini-ERP application* Successfully utilized solution selling techniques to meet or exceed monthly quota

North Sydney, New South Wales, AU

* Responsible for national sales, company growth, and the North American development of WinMan ERP/CRM software. * Recruited and developed an excellent work team of software developers, support personnel, and implementation representatives. * Developed White Papers on the integration of WinMan ERP and Lean Manufacturing techniques – including a piece.

North Sydney, New South Wales, AU

* Responsible for marketing and sales of WinMan ERP/CRM. * Designed marketing plans, literature, and press releases. Visited potential new buyers and demonstrated the WinMan ERP/CRM software to top management and implementation teams. Directed largest sale in company history. * Developed White Paper on utilization of WinMan ERP/CRM across the internet via.

North Sydney, New South Wales, AU

* Responsible for implementation of WinMan ERP/CRM enterprise resource planning systems nationwide. Met with top level management and their implementation teams. * Educated users on all aspects of the software including purchasing, manufacturing, sales, and accounting. * Worked with information technology professionals in helping to improve their existing.

* Responsible for computerization of the company. Installed Novell Netware 3.12 and Microsoft NT 3.51 server along with DOS, Windows 3.1x, Windows 95, and NT.* Helped develop building design for 50,000 square foot manufacturing facility. * Implemented complete windows based manufacturing management system (WinMan ERP) starting in November of 1994 (first.

* Responsible for all purchasing and production control departments including stock room, shipping, and receiving. * Negotiated several major purchasing contracts and worked with engineering in order to reduce supplier base in electronics, hydraulics, gears, and motors. * Successfully outsourced electrical panel assembly and welding operations in order to.

* Member of team to implement MAPICS manufacturing requirements planning software. * Developed custom program using Lotus 123 Windows and its object programming language for production scheduling and tracking of the Toyota assembly line. * Used Kaizen techniques to re-design the current process and material flow. Incorporated just in time theory.

Houston, Texas, US

* Implemented materials management systems on personal computers and Novell networks for hospitals.* Educated material and purchasing staff on Just In Time, Electronic Data Interchange, bar coding, and inventory control procedures.

Ms, Industrial Technology

Bs, Industrial Technology

Education record