• Creation of engaging, practical educational modules• Delivered diverse courses and continually updated curricula• Transitioned to remote education modalities in response to changing learning environments• Provided mentorship and academic advisement to students.• Attended Continuing Education workshops to develop teaching and advisement skills

Veterinary Industry Expert with 25 years of experience, seeking a Recruitment role with a Veterinary company to leverage my deep knowledge and practical insights to source and place top talent in the field. Highly motivated professional with experience in recruitment, employee relations and performance management.• Leverage extensive knowledge of the veterinary industry to source and place top talent• Conduct comprehensive interviews and assessments to identify candidates with the skills, experience, and cultural fit necessary for success• Build strong relationships with candidates and clients through effective communication and collaboration• Successfully collaborate with internal and external stakeholders to achieve common goals• Prioritize and manage multiple tasks and deadlines simultaneously to ensure timely delivery of results.• Established a network of potential candidates through pro-active market research using cold calling techniques, professional networking sites and other creative approaches.

• Conducted rigorous evaluations of existing training and development programs, recommending evidence-based improvements to drive operational excellence• Spearheaded leadership development curriculum for training teams and technician supervisors, fostering a culture of continuous improvement• Orchestrated comprehensive expansion of specialized veterinary and CSR staff training initiatives, elevating the quality of care and customer service• Developed assessment frameworks for accurate new hire placement, optimizing workforce talent• Created structured onboarding materials, enhancing employee retention and accelerating time-to-competency• Managed externship coordination program, bridging academic learning with practical application.

•Client Experience – Implementation of strategies to improve client experience, increase retention, and grow customer base•Staff Development – build and develop a cohesive team with a focus on the client experience, patient care, and quality medicine•Leadership – lead by example mentality. Conduct and present informational content at monthly staff meetings. •Marketing – promote hospital during events. Development and maintenance of social media presence •Record Keeping – track trends in hospital progress and adjust tactics to compensate. Review reports weekly to increase revenue and limit expenses; prepare and submit the yearly budgets and participate in the evaluation •Multitasking – handle multiple tasks and deal with an environment of changing priorities

• Leadership: Collaborating on ways to make the business run more efficiently and analyzing strategy effectiveness • Staff Development: Creating and implementing new staff training protocols to increase efficiency. Counseling staff to help them grow personally and professionally • Employee Oversight: Conferring with team members and leadership team to ensure proper and effective training. Holding team members accountable for their actions• Event Coordination: Managing Continuing Education events for both our hospital and the referring community • Media Content Manager: Increasing the online presence of the practice. Holding staff to deadlines for publication and other various items. Updating social media and website

■ Relationship Building: Manage and nurture positive relationships to maintain, build, and expand client base. Built a cohesive team focused on prioritising activity to build a healthy pipeline of new business, and developing new opportunities. Success attributed to maintaining positive, proactive communication. ■ Analyst: Audit client records to identify new billing strategies and increase company revenue.■ Coordinator: Effectively coordinate several projects with multiple components at once. Maintain several schedules, solve coverage issues, coordinate quarterly inventories.■ Marketing/Promotions: Developed email marketing program to promote company events and news. Create promotional materials to enhance practice image and increase revenue. Visit clients to foster and maintain positive relationships.■ Event Planning: Managed several events to increase company exposure to potential clients. Event attendees ranged in size from 4 to 40,000 people■ Leadership: Supervised interns, externs, and volunteers. Motivated team to excel at customer service and satisfaction.■ Records Management: Built and maintained databases to track company referrals, identified areas where improvement was needed and implemented program initiatives.

Managed a classroom of 22 students providing a safe and productive learning environment. Assessed data to develop curriculum. Devised teaching strategies taking into account different learning styles. Cultivated ideas to improve learning experience. Dealt with difficult personalities on a daily basis.