Rickard Nilsson, Mba

Rickard Nilsson, Mba Email and Phone Number

Program Manager @ Peachjar
Rickard Nilsson, Mba's Location
Reno, Nevada, United States, United States
Rickard Nilsson, Mba's Contact Details

Rickard Nilsson, Mba personal email

Rickard Nilsson, Mba phone numbers

About Rickard Nilsson, Mba

Working as a product manager I have had opportunity to recognize customer needs and design systems/software/data insights that can effectively organize user experiences and workflows to meet their needs. In my current role at Outreach I am responsible for the reporting and analytical experiences within the platform. This area of the product empowers users to effectively measure inputs and outputs in order to drive action and revenue opportunities for their organization. At Intuit I managed teams to create a centralized reporting platform to be leveraged by thousands of users across the globe. This allowed me to dive deeper into data as a product offering and understanding how to manage metrics across complicated ecosystems with a wide variety of user needs. Clear Capital enabled me to gain experience in building customer facing data products through both automated means and managed vendor networks. In addition, I spent several years as an operational manager/director managing data quality and support. Within this workload my department interfaced, managed and communicated with a vendor network of 30,000+ individuals across multiple product lines.

Rickard Nilsson, Mba's Current Company Details
Peachjar

Peachjar

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Program Manager
Rickard Nilsson, Mba Work Experience Details
  • Peachjar
    Program Manager
    Peachjar Jul 2023 - Present
    Us
  • Outreach
    Principal Product Manager, Data & Analytics
    Outreach Dec 2021 - Jun 2023
    Seattle, Washington, Us
    Working as the product leader of the reporting and analytics solutions within the platform. This has been focused on initially launching net new reporting solutions with 25,000 weekly users. In addition, I have driven the migration of the reporting platform onto new front end user interface and back end data pipeline in order to build out a more robust and scalable set of insights for end users.
  • Intuit
    Group Manager - Customer Success Reporting
    Intuit Aug 2020 - Aug 2021
    Mountain View, California, Us
    Worked across Intuit customer success organization to deliver critical insights and key performance metrics for the business. Interfaced with end users and internal technical teams to drive and execute the data and reporting roadmap.
  • Intuit
    Senior Manager - Customer Success Reporting
    Intuit Dec 2017 - Aug 2020
    Mountain View, California, Us
    Drove the roadmap and strategy for leveraging existing data sets to build reporting and data visualization solutions. Identified data sets and aggregations that are missing or require enhancements in order to provide high performance data delivery mechanisms that meet end user expectations. Empowered our customer care business with data insights that drive maximum customer value and help minimize cost.
  • Intuit
    Staff Business Analyst
    Intuit Apr 2015 - Dec 2017
    Mountain View, California, Us
    As a Staff Business Analysts I was focused on ensuring that our resourcing is appropriately allocated across our team in order to deliver reporting solutions to the business. This also included helping to manage the roadmap and ensuring alignment with our other partners across Intuit Customer Care analytics. In addition, I was able to build out Agile development best practices within the analytical org in order to decrease bugs and increase overall development velocity.
  • Clear Capital
    Director Of Product Management, Saas And Data Product Offerings
    Clear Capital Feb 2014 - Apr 2015
    Reno, Nevada, Us
    Worked with the President of our organization to create data and software solutions that drive efficiency and risk mitigation for our customers. In this space I helped to drive feature sets and requirements for SaaS platform offerings that can provide high system availability and large transaction volume capacity. This resulted in the initial release of the ClearCollateral valuation platform that centralized several data products into a single solution for real estate risk mitigation.
  • Clear Capital
    Director Of Product Management, Broker Products
    Clear Capital Oct 2012 - Feb 2014
    Reno, Nevada, Us
    Utilized customer feedback and market research to work with tech in order to create new and innovative product solutions for the real estate valuation industry. This position gave me increased exposure to program management and finding creative ways to meet customer needs.
  • Clear Capital
    Director, Quality Assurance
    Clear Capital Jun 2010 - Sep 2012
    Reno, Nevada, Us
    Worked with VP of Operations and Quality Assurance Manager to guide a group of six team leads and fifty individual team members. The department was responsible for the quality control and processing of a variety of real estate property valuation products. This position included a wide variety of responsibilities including: staffing, volume planning, training, process development/improvement, industry compliance, and measuring, defining and analyzing quality metrics across customers, team members and products.
  • Clear Capital
    Manager, Quality Assurance
    Clear Capital Jun 2006 - Jun 2010
    Reno, Nevada, Us
    Managed a group of six team leads and fifty individual team members. Interfaced with other Quality Assurance teams in an effort to streamline process across the organization and outperform competition in customer scorecarding metrics. Created and evaluated process by reporting metrics against internal and external service level agreements.

Rickard Nilsson, Mba Skills

Product Management Project Management Residential Real Estate Valuation Commercial Real Estate Valuation Team Leadership Customer Relations Customer Focus Customer Service Customer Satisfaction Training And Development Process Improvement Process Development Product Development Customer Retention Leadership Development Educational Leadership Data Analysis Excel Visual Basic Broker Price Opinion Appraisals Hiring Personnel Valuation Microsoft Excel Employee Training Agile Project Management Scrum Management Training Analysis Vendor Management Loss Mitigation Project Planning Risk Management Sdlc Web Applications Technical Writing Quality Assurance Leadership Agile Methodologies Saas Software Development Mortgage Lending Program Management Business Analysis Visio Team Management Microsoft Office Financial Analysis Strategic Planning

Rickard Nilsson, Mba Education Details

  • University Of Nevada, Reno
    University Of Nevada, Reno
    Finance
  • University Of Nevada, Reno
    University Of Nevada, Reno
    Economics

Frequently Asked Questions about Rickard Nilsson, Mba

What company does Rickard Nilsson, Mba work for?

Rickard Nilsson, Mba works for Peachjar

What is Rickard Nilsson, Mba's role at the current company?

Rickard Nilsson, Mba's current role is Program Manager.

What is Rickard Nilsson, Mba's email address?

Rickard Nilsson, Mba's email address is ri****@****uit.com

What is Rickard Nilsson, Mba's direct phone number?

Rickard Nilsson, Mba's direct phone number is (530) 550*****

What schools did Rickard Nilsson, Mba attend?

Rickard Nilsson, Mba attended University Of Nevada, Reno, University Of Nevada, Reno.

What are some of Rickard Nilsson, Mba's interests?

Rickard Nilsson, Mba has interest in Leadership, Guitar, Application Development, Investing, Real Estate, Agile Methodologies, Training, Piano, Dogs.

What skills is Rickard Nilsson, Mba known for?

Rickard Nilsson, Mba has skills like Product Management, Project Management, Residential Real Estate Valuation, Commercial Real Estate Valuation, Team Leadership, Customer Relations, Customer Focus, Customer Service, Customer Satisfaction, Training And Development, Process Improvement, Process Development.

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