Rickard Nurlin Email & Phone Number

Gothenburg, Se

Sverige

MERIDIQ develops a PWA, SAAS solution that is simple, fast, and easy to work with. One of my key responsibilities is to manage projects that forms the company to what it is. I also make sure that the solution is in alignment with client requirements. I develop long term strategies and budgets. I align MERIDIQ’s strategy to customer success together with my team. In my role as a Business Manager, I always strive to identify, understand, and develop ideas or needs that arise in my customers and my product's business model. My role evolves around developing the MERIDIQ product program, ensuring goals are targeted and met with success. Since the start the company has grown 300% each year and become the top search result in Record System in Sweden.

Working as a consultant with a focus on helping teams develop and thrive, I also lead projects from start to finish. My goal is to nurture a "from the outside in" mindset that allows my colleagues and also the projects to be handled efficiently and profitably.

Orebro, Sweden

During my time at ATEA, my main areas of responsibility were to manage projects and business development for the top 10 customers in my region. My focus was to manage and implement the product “digitalization” in our customer portfolio. I did so by managing meetings and lectures on the benefit of digitalization and how the customers should use the variety of products from Atea to help them achieve their goals and values. Due to my fast adoption and knowledge of the customer's industry or business landscape, I worked in close relation with the customer's business representatives in a supporting role to make sure ATEA delivered the highest value to all customers. I received high marks in customer satisfaction, 4,8 out of 5.

Sweden

In my role as consulting manager/infrastructure manager, I was responsible for a team of experienced consultants. I managed to grow the team by 500% during my time as a manager and increase our revenue by more than 1000%. My key role demanded me to do all recruitment, team development, service portfolio, and budgeting. I developed strong relations with existing customers, managed projects, and expanded our customer’s portfolios. Keeping track of the team's budget, strategies, service areas, and short-term and long-term goals were all part of my daily tasks, as well as setting goals with Nethouse partners to improve in-house competence and introduce new solutions to customers. I needed to have a good understanding of the customer needs and make sure our services were put to use to in the most efficient way to help fulfill customers' goals. I managed this by having ongoing meetings and discussions with customers to establish a clear understanding of their goals and vision.

I was commissioned to build a team of solution specialists that would build a strong relationship with customers. All development of processes, competencies, recruitment, budget, strategies & customer management was handled by me. Secunia developed two different cloud solutions that analyzed information about known vulnerabilities in software. The team would also complement the existing sales and development department by having a close dialogue and supporting them with the customers. The customers consisted of everything from SMBs to most Fortune 500 companies. During my two years, the team grew by 1000%.

I was the KAM for Norman's biggest customer accounts in Sweden while also taking on the role of the product manager for Norman's own in-house development of the Sandbox technology used to analyze malware. During my time, I established new customers and maintenance was responsible for the larger accounts within the company.

I set up a support organization for Norman with a focus on support and pre-sales. I was responsible for the training of collaborative partners and corporate clients in Norman's product portfolio and got the opportunity to create an outsourced support service to the first line clients.

As the IT Technician, I head over five sub-consultants based in Norrköping, and I managed multiple projects that involved evaluating new systems and their integration, and created custom MSI packages that were rolled out in the private cloud. Processes and documentation when testing new software were developed by me.