Rick Billiet Email & Phone Number

Huntingdon Valley, Pennsylvania, United States

• Help clients in healthcare, government, and general commercial activities with their document management needs. Representative clients include hospitals, insurance companies, state and local governments; healthcare.
• Lead the Database team (five database engineers) and Infrastructure team (tech lead and four upgrade techs.) Hire, train, and mentor staff.
• Assist with pre-sales activities, including reviewing project requirements, designing solutions, accurately pricing engagements, and drafting statements of work.
• Help maintain firm profit margins by planning, managing, and meeting team utilization standards.
• Ensure client satisfaction by managing and monitoring projects and ensuring on-time delivery. Work closely with project managers, business analysts and other solution engineers.
• Create general-purpose utilities, including a system migration toolkit and a pre-upgrade analysis tool.

Richmond, Virginia, United States

• Led the architecture, development, and documentation of all document management and forms solutions. Presented solutions to the Architectural Review Board for approval.
• Worked closely with business analysts and business community members to create requirements and design solutions for electronic document management systems to replace paper storage and processes. Created a successful.
• Dramatically reduced backlogs of business processes, including submissions, policy production, and endorsements. Tracked and improved business metrics such as request turnaround time.
• Managed project budgets by providing comprehensive cost estimates, including labor, for all document management and forms projects.
• Insured quality control of all development activities, maintaining Markel standards and practices, including software development life cycle (SDLC) and release.
• Mentored other developers on Onbase development, including workflow development.

Richmond, Virginia, United States

• Built solutions using Onbase configuration, including document import processor (DIP), computer output to laser disk (COLD), scan queues, application enabler, document types, disk groups, reports, Onbase workflow.
• Mentored team members and was active in the hiring process. Conducted technical interviews. Part of the Change Control Board, Architecture Review Board, and the firm’s Technical Review Board.