Rick Billiet Email & Phone Number

Huntingdon Valley, Pennsylvania, United States

• Help clients in healthcare, government, and general commercial activities with their document management needs. Representative clients include hospitals, insurance companies, state and local governments; healthcare claims processors, and accounting functions.• Lead the Database team (five database engineers) and Infrastructure team (tech lead and four upgrade techs.) Hire, train, and mentor staff.• Assist with pre-sales activities, including reviewing project requirements, designing solutions, accurately pricing engagements, and drafting statements of work.• Help maintain firm profit margins by planning, managing, and meeting team utilization standards.• Ensure client satisfaction by managing and monitoring projects and ensuring on-time delivery. Work closely with project managers, business analysts and other solution engineers.• Create general-purpose utilities, including a system migration toolkit and a pre-upgrade analysis tool.• Developing training curricula and materials. Instruct colleagues in SQL reporting with OnBase.Notable ProjectsHealth Plan Administrator – Identified opportunities for improvement in a large, mature implementation, including database configuration, data distribution, application server settings, and OnBase configuration. Interviewed users and analyzed database, application, and web servers.Premier Wealth Manager – Addressed the sunsetting of an existing document management system, reducing maintenance cost and risk. Converted over two million documents.Manufacturer of Health and Wellness Technology – Enabled a business spinoff by extracting a sub-entity’s documents, migrating over 30 million documents from an on-premise OnBase system to a hosted OnBase solution.

Richmond, Virginia, United States

• Led the architecture, development, and documentation of all document management and forms solutions. Presented solutions to the Architectural Review Board for approval.• Worked closely with business analysts and business community members to create requirements and design solutions for electronic document management systems to replace paper storage and processes. Created a successful proof of concept (POC) that was rolled out companywide.• Dramatically reduced backlogs of business processes, including submissions, policy production, and endorsements. Tracked and improved business metrics such as request turnaround time.• Managed project budgets by providing comprehensive cost estimates, including labor, for all document management and forms projects.• Insured quality control of all development activities, maintaining Markel standards and practices, including software development life cycle (SDLC) and release.• Mentored other developers on Onbase development, including workflow development.

Richmond, Virginia, United States

• Built solutions using Onbase configuration, including document import processor (DIP), computer output to laser disk (COLD), scan queues, application enabler, document types, disk groups, reports, Onbase workflow, E-forms, VBScripting, Unity Forms, and Unity Scripting. Built custom archival applications using VB.NET and C#. Built electronic forms for use within Onbase using HTML, JavaScript and VBScript.• Mentored team members and was active in the hiring process. Conducted technical interviews. Part of the Change Control Board, Architecture Review Board, and the firm’s Technical Review Board.