Co-organizer for Buffalo and Upstate NY. Making product people more successful by coming together to further our craft. #productmanager #productmanagementReach out to speak, sponsor, or host. https://www.meetup.com/producttank-buffalo/

As a member of Sidebar I collaborate with executive and senior SaaS product management leaders, CEOs, and entrepreneurs in several industry markets to drive innovation and personal growth. On a personal board of directors of product and industry leaders. Sidebar is a private, highly vetted leadership program that accelerates your career. We have the people, the process, and the technology to drive your impact and growth.

Led a global cross-functional team of 30+ inspiring people, dedicated to creating a successful B2B eCommerce SaaS product for distribution, building supplies, and manufacturing customers. Within six months I rebranded and pivoted a highly customized product into a no-code/low-code product, yielding 62% adoption.• Led the development of Signature, a no-code/low-code eCommerce product built on Magento. Achieved a 62% adoption within six months, boosting bookings by 16%• Launched new GTM SaaS pricing model +13% ARR and developed a product P&L used as a template by PMs• Led a CDN proof-of-concept, negotiating and signing them as a partner improving security and performance• Led the approval of KYKLO company strategic acquisition, addressing a critical product PIM gap at Epicor• Led CPQ eCommerce integration for Prophet21 and Kinetic• Rebranded commerce product name to match industry leading go-to-market product positioning• Launched Stripe ACH for ERP-integrated AR payments, Fiserv and Epicor Payments integrations • Integrated API driven eCommerce features into Epicor Eclipse, Prophet21, BisTrack, and Kinetic• Engaged customers via the Aha! IDEAS portal to identify valuable feature opportunities• Developed user personas, feature backlogs, and epics for structured release cycles• Presented data-driven insights that show Commerce customers generating $500M+ in revenue • Collaborated with developers, QAs, and BA to demonstrate feature rationale and user personas improving buy-in • Strengthened ISV partnerships to enhance customer satisfaction• Crafted a three-year strategic roadmap aligned with company objectives and presented to executive leadership• Presented webinars and sessions at user group meetings and annual Insights conference

Led team to launch B2B eCommerce site, virtualized servers to Azure cloud, onboarded Cisco Meraki network with multi-point failover for branches, and directed product strategy leading to YOY double digit sales growth. • HVAC Product Manager - selection, onboarding, marketing, pricing, negotiation, profitability, lifecycle• Executive team member• Led selection and onboarding of several major HVAC lines including Gree, NTI, Weatherking, Dustfree, RGF, Dewalt• eCommerce B2B Product Manager: managing team, SEO, agency work, vision, and growth, launching new B2B site achieving 18% online sales• Eclipse ERP Epicor Commerce Connect beta contributor• Launched Magento integrated Mailchimp marketing campaigns to 2,000+ local and relevant contacts• Lean continuous improvement coach motivating 60+ improvements• IT and ERP Product Manager: Built a multi-point Cisco Meraki network with Allworx VOIP solution for all branch locations and virtualized servers within the Azure cloud platform• Accomplished Project Manager - office renovation, warehouse lighting, SD-WAN contracts, product on-boarding, content integration

• Member of the senior management team responsible for all information technology, purchasing, and product management. • Over 20 years HVAC, ERP, and wholesale distribution experience.• Create company sales budget and marketing reports, pivot tables, and Power BI connectors• Lead, negotiate, and direct marketing campaigns. • Migrated SharePoint on premise to Office 365 SharePoint online• Leading next gen Magento eCommerce initiative • Systems administrator and subject matter expert for all company technology including: -- Epicor Eclipse ERP -- Epicor ECC / Magento-- VMWare environment - Windows and Linux servers -- Microsoft Access-- SQL -- Allworx VOIP system -- Office 365 - SharePoint - Excel - PowerBi-- Meraki MDM -- Apple iOS devices • Analyze and set product market pricing, manage customer pricing matrixes• Manage and direct purchasing and marketing teams • Utilize SCRUM and kanban for team and individual management • Project management -- Physical server to virtual migration-- Tape to cloud backup migration-- Scratch and Dent sale product event and company strategy-- SharePoint and Exchange migration to Office 365-- Company wide fiber network and Allworx VOIP installation-- Several product on boarding, procurement, training, marketing-- eCommerce initiative (in process)-- Website migration and creation• Meet with vendors and set product marketing sales goals

• Member of the senior management team responsible for all IT administration and product procurement.• Manage and administer all IT functions including LAN, WAN, PCs, servers, and backups • Implemented Microsoft SharePoint for internal intranet• Subject matter expert for Epicor Eclipse ERP software• Implemented VMWare virtualized environment• Research and seek competitive vendors for product stock• Manage second buyer to fulfill maximum product turns while maintaining high service levels• Sr. Buyer of all major equipment• Designed and implemented company website using SquareSpace • Manage customer matrix pricing

• Member of the Epicor Eclipse enhancement committee focusing on the eCommerce and mobile products.• Monitor and respond to IDEA requests and user group forum discussions.• Participate in yearly enhancement meeting with Epicor development.

• As an Epicor Eclipse ERP user and administrator, moderated and communicated enhancement IDEAS for the inventory and purchasing committee• Participated in yearly enhancement meetings with Epicor development

• Co-Founder and organizer of the Rochester SharePoint and Office 365 User Group.• Recruited speakers and food sponsors• Scheduled meetups, updated website, and planned events with host

Worked on the Systems Design ERP software acquired by Prophet21 in 2003. • Product Manager - Mapper, a product designed for mapping vendor data to Systems Design content and pricing. Worked with development to create and enhance product based on customer feedback.• Provided software and hardware remote support for wholesale distribution customers throughout US.• Member of product support team specializing in inventory management, ODBC, and add-on products• Programmed applications in Unix Shell Script to automate processes• Designed application to interface UPS Online application with PRISM order entry system.• Created courses for Crystal Reports, Microsoft Access, and PRISM Mapper products. • Presented courses at yearly user conference, class room, and web. • One of the top billable support personnel on our team performing programming projects, report writing, Crystal Reports consulting, ODBC and Mapper training and support for our customer base.

• Maintained and supported all information systems and branch communications• Reduced inventory $500K by centralizing purchasing within software platform• Responsible for all company reporting and inventory management• ERP distribution and inventory control subject matter expert • Commercial equipment buyer

• Counter sales and purchasing at Jamestown branch• Led counter and warehouse redesign project• Promoted to branch manager training program, working in Jamestown, Erie, Glen Burnie, and Pittsburgh branches• Earned R.E. Michel Honeywell Controls Pro designation• Earned Intercity Products refrigerant reclamation certification.

• Worked all areas of business for father's company• Installed and serviced HVAC and hydronics systems• HARDI certificates in electrical, heating and cooling, and duct design• Worked throughout high school