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Rick Black Email & Phone Number
Senior Product Manager | LBMH
at
ECI Software Solutions
1 work email found
@abrwholesalers.com
5 phones found area 585
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Product Manager | LBMH
Location
Rochester, New York, United States
Who is Rick Black? Overview
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Quick answer
Rick Black is listed as Senior Product Manager | LBMH at ECI Software Solutions, based in Rochester, New York, United States. AeroLeads shows a work email signal at abrwholesalers.com, phone signal with area code 585, and a matched LinkedIn profile for Rick Black.
Rick Black previously worked as ProductTank Co-Organizer at Mind The Product and Fractional - Product Management, Strategy, eCommerce at Abr Wholesalers, Inc. Rick Black holds Lean from Japan Lean Study Mission - Paul Akers.
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Email format at ECI Software Solutions
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{first}{last}@abrwholesalers.com
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Profile bio
About Rick Black
As a Principal Product Manager at Epicor, I led a cross-functional global team of 31 inspiring colleagues to build the product roadmap, vision, and OKRs for Epicor Commerce and PIM, the cloud-first SaaS eCommerce solution for the make, move, and sell industries. With experience in B2B commerce, software product management, and ERP integration, I am passionate about delivering value to customers, partners, and stakeholders. I collaborated with internal teams to build ERP integrations with Kinetic, Eclipse, Prophet21, and BisTrack, and worked with content and PIM partners to enhance the user experience and functionality. I led the research, roadmap, and launch of a new no-code / low-code solution achieving 62% adoption within six months of launch resulting in 13+% ARR. I led the product evaluation and acquisition approval of KYKLO to fill a PIM product need at Epicor. I researched, led a POC, and contracted a CDN/Security partnership. As VP of eCommerce and Product Management at ABR Wholesalers, Inc., an HVAC distributor, I led the launch of B2B eCommerce achieving 18% online revs, led the purchasing and marketing teams, director of IT, negotiated and onboarded several major HVAC lines, and developed marketing campaigns driving double-digit annual growth. I played an integral role in growth from $9M to $35M+. As a prior member of the Epicor Eclipse Ecommerce, Mobile, and Purchasing Enhancement Committees, I worked with distributors and Epicor ERP product managers to establish feature priorities.My passion for lean and providing customer value throughout the organization, brought me to Japan with the author of 2 Second Lean who led a lean study mission deep diving into the Japanese culture and visiting Toyota plants with a former Toyota President.
Listed skills include Sharepoint, Windows Server, Microsoft Technologies, Business Intelligence, and 25 others.
Current workplace
Rick Black's current company
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16 roles · 18 years
Rick Black work experience
A career timeline built from the work history available for this profile.
Producttank Co-Organizer
CurrentCo-organizer for Buffalo and Upstate NY. Making product people more successful by coming together to further our craft. #productmanager #productmanagementReach out to speak, sponsor, or host. https://www.meetup.com/producttank-buffalo/
Sep 2024 - Present
Fractional - Product Management, Strategy, Ecommerce
Current
Sep 2024 - Present
Founding Member
CurrentAs a member of Sidebar I collaborate with executive and senior SaaS product management leaders, CEOs, and entrepreneurs in several industry markets to drive innovation and personal growth. On a personal board of directors of product and industry leaders. Sidebar is a private, highly vetted leadership program that accelerates your career. We have the people, the process, and the technology to drive your impact and growth.
Jul 2024 - Present
Health And Well-Being
Career Break
Jun 2024 - Aug 2024
Principal Product Manager Ecommerce Solutions
Led a global cross-functional team of 30+ inspiring people, dedicated to creating a successful B2B eCommerce SaaS product for distribution, building supplies, and manufacturing customers. Within six months I rebranded and pivoted a highly customized product into a no-code/low-code product, yielding 62% adoption.• Led the development of Signature, a no-code/low-code eCommerce product built on Magento. Achieved a 62% adoption within six months, boosting bookings by 16%• Launched new GTM SaaS pricing model +13% ARR and developed a product P&L used as a template by PMs• Led a CDN proof-of-concept, negotiating and signing them as a partner improving security and performance• Led the approval of KYKLO company strategic acquisition, addressing a critical product PIM gap at Epicor• Led CPQ eCommerce integration for Prophet21 and Kinetic• Rebranded commerce product name to match industry leading go-to-market product positioning• Launched Stripe ACH for ERP-integrated AR payments, Fiserv and Epicor Payments integrations • Integrated API driven eCommerce features into Epicor Eclipse, Prophet21, BisTrack, and Kinetic• Engaged customers via the Aha! IDEAS portal to identify valuable feature opportunities• Developed user personas, feature backlogs, and epics for structured release cycles• Presented data-driven insights that show Commerce customers generating $500M+ in revenue • Collaborated with developers, QAs, and BA to demonstrate feature rationale and user personas improving buy-in • Strengthened ISV partnerships to enhance customer satisfaction• Crafted a three-year strategic roadmap aligned with company objectives and presented to executive leadership• Presented webinars and sessions at user group meetings and annual Insights conference
Aug 2022 - May 2024
Vp Ecommerce & Product Management
Led team to launch B2B eCommerce site, virtualized servers to Azure cloud, onboarded Cisco Meraki network with multi-point failover for branches, and directed product strategy leading to YOY double digit sales growth. • HVAC Product Manager - selection, onboarding, marketing, pricing, negotiation, profitability, lifecycle• Executive team member• Led selection and onboarding of several major HVAC lines including Gree, NTI, Weatherking, Dustfree, RGF, Dewalt• eCommerce B2B Product Manager: managing team, SEO, agency work, vision, and growth, launching new B2B site achieving 18% online sales• Eclipse ERP Epicor Commerce Connect beta contributor• Launched Magento integrated Mailchimp marketing campaigns to 2,000+ local and relevant contacts• Lean continuous improvement coach motivating 60+ improvements• IT and ERP Product Manager: Built a multi-point Cisco Meraki network with Allworx VOIP solution for all branch locations and virtualized servers within the Azure cloud platform• Accomplished Project Manager - office renovation, warehouse lighting, SD-WAN contracts, product on-boarding, content integration
May 2017 - Sep 2022
Vp It, Purchasing & Product Management
• Member of the senior management team responsible for all information technology, purchasing, and product management. • Over 20 years HVAC, ERP, and wholesale distribution experience.• Create company sales budget and marketing reports, pivot tables, and Power BI connectors• Lead, negotiate, and direct marketing campaigns. • Migrated SharePoint on premise to Office 365 SharePoint online• Leading next gen Magento eCommerce initiative • Systems administrator and subject matter expert for all company technology including: -- Epicor Eclipse ERP -- Epicor ECC / Magento-- VMWare environment - Windows and Linux servers -- Microsoft Access-- SQL -- Allworx VOIP system -- Office 365 - SharePoint - Excel - PowerBi-- Meraki MDM -- Apple iOS devices • Analyze and set product market pricing, manage customer pricing matrixes• Manage and direct purchasing and marketing teams • Utilize SCRUM and kanban for team and individual management • Project management -- Physical server to virtual migration-- Tape to cloud backup migration-- Scratch and Dent sale product event and company strategy-- SharePoint and Exchange migration to Office 365-- Company wide fiber network and Allworx VOIP installation-- Several product on boarding, procurement, training, marketing-- eCommerce initiative (in process)-- Website migration and creation• Meet with vendors and set product marketing sales goals
Jun 2010 - May 2017
Vp It, Purchasing
• Member of the senior management team responsible for all IT administration and product procurement.• Manage and administer all IT functions including LAN, WAN, PCs, servers, and backups • Implemented Microsoft SharePoint for internal intranet• Subject matter expert for Epicor Eclipse ERP software• Implemented VMWare virtualized environment• Research and seek competitive vendors for product stock• Manage second buyer to fulfill maximum product turns while maintaining high service levels• Sr. Buyer of all major equipment• Designed and implemented company website using SquareSpace • Manage customer matrix pricing
Jun 2004 - Sep 2010
Epicor Eclipse Ecommerce And Mobile Enhancement Committee Lead
• Member of the Epicor Eclipse enhancement committee focusing on the eCommerce and mobile products.• Monitor and respond to IDEA requests and user group forum discussions.• Participate in yearly enhancement meeting with Epicor development.
Jun 2015 - Feb 2020
Epicor Eclipse Erp Inventory And Purchasing Enhancement Committee Lead
• As an Epicor Eclipse ERP user and administrator, moderated and communicated enhancement IDEAS for the inventory and purchasing committee• Participated in yearly enhancement meetings with Epicor development
2011 - Jun 2015
Organizer
Rochester Sharepoint And Office 365 User Group
• Co-Founder and organizer of the Rochester SharePoint and Office 365 User Group.• Recruited speakers and food sponsors• Scheduled meetups, updated website, and planned events with host
2009 - Jan 2013
Product Manager - Mapper, And Support Specialist
Worked on the Systems Design ERP software acquired by Prophet21 in 2003. • Product Manager - Mapper, a product designed for mapping vendor data to Systems Design content and pricing. Worked with development to create and enhance product based on customer feedback.• Provided software and hardware remote support for wholesale distribution customers throughout US.• Member of product support team specializing in inventory management, ODBC, and add-on products• Programmed applications in Unix Shell Script to automate processes• Designed application to interface UPS Online application with PRISM order entry system.• Created courses for Crystal Reports, Microsoft Access, and PRISM Mapper products. • Presented courses at yearly user conference, class room, and web. • One of the top billable support personnel on our team performing programming projects, report writing, Crystal Reports consulting, ODBC and Mapper training and support for our customer base.
Oct 1998 - May 2004
Systems Administrator
Abr Wholesalers, Inc.
• Maintained and supported all information systems and branch communications• Reduced inventory $500K by centralizing purchasing within software platform• Responsible for all company reporting and inventory management• ERP distribution and inventory control subject matter expert • Commercial equipment buyer
Oct 1993 - Sep 1998
Distribution Manager Trainee
• Counter sales and purchasing at Jamestown branch• Led counter and warehouse redesign project• Promoted to branch manager training program, working in Jamestown, Erie, Glen Burnie, and Pittsburgh branches• Earned R.E. Michel Honeywell Controls Pro designation• Earned Intercity Products refrigerant reclamation certification.
Apr 1992 - Aug 1993
Hvac And Hydronics Technician
Temperature Control Company
• Worked all areas of business for father's company• Installed and serviced HVAC and hydronics systems• HARDI certificates in electrical, heating and cooling, and duct design• Worked throughout high school
Sep 1986 - Aug 1990
5 education records
Rick Black education
Lean
Japan Lean Study Mission - Paul Akers
Education record
Learning Tree International
Management Information Systems, General
Monroe Community College
Computer And Information Sciences, General
Bryant & Stratton College
Management Information Systems, General
Jamestown Community College
FAQ
Frequently asked questions about Rick Black
Quick answers generated from the profile data available on this page.
What company does Rick Black work for?
Rick Black works for ECI Software Solutions.
What is Rick Black's role at ECI Software Solutions?
Rick Black is listed as Senior Product Manager | LBMH at ECI Software Solutions.
What is Rick Black's email address?
AeroLeads has found 1 work email signal at @abrwholesalers.com for Rick Black at ECI Software Solutions.
What is Rick Black's phone number?
AeroLeads has found 5 phone signal(s) with area code 585 for Rick Black at ECI Software Solutions.
Where is Rick Black based?
Rick Black is based in Rochester, New York, United States while working with ECI Software Solutions.
What companies has Rick Black worked for?
Rick Black has worked for Eci Software Solutions, Mind The Product, Abr Wholesalers, Inc, Sidebar, and Career Break.
How can I contact Rick Black?
You can use AeroLeads to view verified contact signals for Rick Black at ECI Software Solutions, including work email, phone, and LinkedIn data when available.
What schools did Rick Black attend?
Rick Black holds Lean from Japan Lean Study Mission - Paul Akers.
What skills is Rick Black known for?
Rick Black is listed with skills including Sharepoint, Windows Server, Microsoft Technologies, Business Intelligence, Vmware, Management, Purchasing, and Crystal Reports.
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