Rick Bohan Email & Phone Number

Greenville, South Carolina Area

Manage office staffing, operations and logistics for Retail H&R Block offices in the Greenville/Spartanburg markets.

South Carolina

Responsible for the overall leadership, hiring and development of store managers in the South Carolina territory. Full accountability for $76 MM in sales, P&L management, budgeting, inventory management and specific key company metrics. Responsible for coaching and building a high performing team to achieve results and drive the company strategies through customer service initiatives, achieving operating excellence and growing the service business in the market.

Ellisville, Mississippi

Responsible for the management and growth of the Retail, B2B and Government segments of an outbound business that included an inbound Retail Team, a Corporate Call Center, a Field Sales Team and market based Sales professionals servicing multiple markets from the East Coast to the West Coast. Implement sales structure, marketing, training and strategy at a corporate and field level and expand the Howard brand as a business solution.

Eastern Usa; Western Usa

Responsible for the development and execution of the direct selling organization including field based and call center sales teams through the Retail stores and targeted markets. Accountable for P&L management, delivering maximized revenue, expanding Service sales, driving gross margin dollars, hiring and development of key management positions, SG&A control, operational excellence and the implementation of the direct sales channel plans for both short and long term business unit growth.

Dallas/Fort Worth Area

Retail, B2B and Service sales development and leadership of Regional, Divisional and National markets during a 7 year tenure with expanding responsibility of $40 million to over $470 million in revenue.Began as a General Manager of a $27 MM big box, promoted to Regional Sales Director, promoted to Divisional Sales Director, promoted to National Director, Strategic Sales & Solutions

Atlanta, Georgia, United States

Managed 20 - 28 store districts in Connecticut, Florida and Georgia with P&L, Sales, HR and store expansion responsibilities.