Rick Brems
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Rick Brems Email & Phone Number

Service Operations Manager at Rivian
Location: Davisburg, Michigan, United States 8 work roles 3 schools
1 work email found @rivian.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@rivian.com
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Current company
Role
Service Operations Manager
Location
Davisburg, Michigan, United States
Company size

Who is Rick Brems? Overview

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Rick Brems is listed as Service Operations Manager at Rivian, a company with 2511 employees, based in Davisburg, Michigan, United States. AeroLeads shows a work email signal at rivian.com and a matched LinkedIn profile for Rick Brems.

Rick Brems previously worked as Mobile Manager Great Lakes Region at Tesla and Service Manager at Tesla Motors. Rick Brems studied at Aisz.

Company email context

Email format at Rivian

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{first_initial}{last}@rivian.com
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Profile bio

About Rick Brems

I am an Automotive Sales, Service & Operations leader with a demonstrated history of driving revenue and market share growth, increasing CSI ratings and directing high-performance teams for several automotive dealerships. Throughout my career I have consistently been recognized for my ability to identify new business opportunities, cultivate strong client relationships, and create unique approaches and programs that enhance market share growth, exceed key organizational objectives, and deliver measurable results.For 14 years, I worked as a Sales & Operations Manager for Superior Automotive Services, Inc., an automotive supply business service new car dealers throughout MI, OH, and TN. I acted as an ongoing consultant to dealers, and maintained complete oversight of retail sales performance, client generation and retention, employee development, and performance. Prior to that, I worked as an Account Manager for Premaco, a distributor of drive lane chemicals to new car dealerships.Prior to Premaco, I was the Fixed Operations Director for Marcus Allen's North Oak Toyota/Ford where I ensured the profitability of 2 automotive dealerships by overseeing various departments including service, parts, and new car delivery. I started my automotive experience at Dobbs Brothers, a high-volume dealership in Memphis, TN. Based on exceptional performance and the results that I delivered as a consultant, I was promoted to Service Director to open a new Lexus dealership with complete oversight of all service operations for the next six yearsA few key accomplishments include:= Part of the launch Team for Mobile Service for Tesla=Identify markets to role out Mobile Service=Opened new Service Center locations for Tesla=Turned around under-performing Service Centers by mentoring management teams and streamlining processes=Mentor junior staff members who then advanced to leadership roles=Maintain industry-leading customer retention rates and high CSI ratingsI earned my Bachelor of Business Administration Dual Degree in Marketing & Management and my AA in Automotive Marketing from Northwood University.

Listed skills include Customer Satisfaction, Management, Vehicles, Customer Service, and 45 others.

Current workplace

Rick Brems's current company

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Rivian
Rivian
Service Operations Manager
irvine, california, united states
Website
Employees
2511
AeroLeads page
8 roles

Rick Brems work experience

A career timeline built from the work history available for this profile.

Service Operations Manager

Current

"Rivian is on a mission to keep the world adventurous forever. We believe there is a more responsible way to explore the world and are determined to make the transition to sustainable transportation an exciting one. We designed our emission-free Electric Adventure Vehicles to challenge what's possible. We hope they you to do the same"

Dec 2020 - Present

Mobile Manager Great Lakes Region

Greater Detroit Area

Sep 2017 - Aug 2020

Service Manager

Highland Park IL, Detroit MI

Nov 2013 - Aug 2020

Service Director

Prestige Cadillac

Warren MI

Jul 2013 - Oct 2013

Sales/Operations Manager

Superior Automotive Services, Inc.

Lake Orion, Michigan

  • Launched and operated a small automotive supply business serving new car dealerships throughout Michigan, Ohio and Tennessee; acted as an ongoing consultant to dealers and maintained complete oversight of retail sales.
  • Led day-to-day company operations and revenue generation of a five-person team; established tactical direction and implemented innovative sales techniques along with competitive marketing strategies to consistently.
  • Actively prospected new business and profit centers through cold calling, referral generation and networking; negotiated and closed news accounts and identified additional sales opportunities within existing accounts.
  • Cultivated strong relationships with existing clients; maintained high customer satisfaction ratings through personal visits, employee training and on-time product delivery.
  • Built a cohesive staff through quality recruiting, hiring, training and retention practices in an effort to maximize bottom-line performance.
  • Promoted company brand and services at national tradeshows; designed and facilitated presentations in vendor booths at the National Automobile Dealers Association (NADA) and Specialty Equipment Manufacturers.
Oct 1999 - May 2013

Account Manager

Premaco

Howell, MI

  • Acquired, maintained and enhanced key client accounts for a distributor of drive lane chemicals to new car dealerships.
  • Developed new business opportunities within existing accounts; met with clients to understand their ongoing initiatives and objectives and formulated solution-based strategies to meet client needs.
  • Strengthened client relationships through on-site visits, extensive product knowledge and immediate responses to customer requests and feedback.
  • Conducted training seminars to drive business and motivate staff.
  • Established regular service routes with clients to repair and maintain equipment; scheduled appointments, maintained appropriate inventory and supply levels and independently performed skilled work.Selected.
  • Consistently increased account base throughout tenure.
Dec 1997 - Oct 1999

Fixed Operations Director

Marcus Allen'S North Oak Toyota

Kansas City MO

  • Ensured the profitability of two automotive dealerships by overseeing the various departments including sales, service, financing, parts, accounting and administration; maintained direct responsibility for strategic.
  • Planned and managed annual sales budgets; provided strategic leadership for marketing and sales plans, developed individual and dealership revenue objectives and goals and controlled and maintained expenses.
  • Implemented training programs and recruiting, interviewing, staffing, scheduling and new hire orientation processes to ensure each department met financial goals.
  • Created promotional service prices to capture and increase market share.
  • Designed and implemented service and maintenance menu systems.Selected Accomplishments:
  • Launched the opening of a new satellite service center to handle customer overflow and used car sales.
Mar 1996 - Dec 1997

Service Director

Dobbs Brothers Lexus

Memphis, TN

  • Initially hired as a Management Trainee and Service Consultant for a high-volume Lexus dealership; rapidly promoted to Service Director to open a new dealership with complete oversight of all service operations.
  • Oversaw the construction and grand opening of the dealership; recruited, hired and trained service staff, designed department policies and procedures and developed service and maintenance menus for up-sells.
  • Prepared and monitored an annual operating budget of $700K; developed cost center objectives, coordinated workflow to maximize profits and controlled expenses.
  • Ensured ongoing compliance with federal, state and local regulations; trained staff on operating policies and procedures and enforced safety requirements at all times.
  • Cultivated strong manufacturer relationships; negotiated best rates on parts and oversaw transactions to ensure timely and accurate client service.
  • Provided exceptional service to clients; consulted with customers on repairs, resolved customer complaints, processed warranty claims and ensured the payment of warranty claims from the manufacturer.Selected.
May 1989 - Mar 1996
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3 education records

Rick Brems education

Education record

Aisz
FAQ

Frequently asked questions about Rick Brems

Quick answers generated from the profile data available on this page.

What company does Rick Brems work for?

Rick Brems works for Rivian.

What is Rick Brems's role at Rivian?

Rick Brems is listed as Service Operations Manager at Rivian.

What is Rick Brems's email address?

AeroLeads has found 1 work email signal at @rivian.com for Rick Brems at Rivian.

Where is Rick Brems based?

Rick Brems is based in Davisburg, Michigan, United States while working with Rivian.

What companies has Rick Brems worked for?

Rick Brems has worked for Rivian, Tesla, Tesla Motors, Prestige Cadillac, and Superior Automotive Services, Inc..

Who are Rick Brems's colleagues at Rivian?

Rick Brems's colleagues at Rivian include James Brown, Vicky Griffieth, Ty Stills, David Starman, and Alexis Taylor.

How can I contact Rick Brems?

You can use AeroLeads to view verified contact signals for Rick Brems at Rivian, including work email, phone, and LinkedIn data when available.

What schools did Rick Brems attend?

Rick Brems studied at Aisz.

What skills is Rick Brems known for?

Rick Brems is listed with skills including Customer Satisfaction, Management, Vehicles, Customer Service, Microsoft Office, Negotiation, Sales Management, and New Business Development.

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