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@blackbox-vs.com
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Rick Buchholz is listed as Sales Engineer & Project Manager at Independent Emergency Services (IES) at Independent Emergency Services (IES), based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at blackbox-vs.com, phone signal with area code 614, 877, and a matched LinkedIn profile for Rick Buchholz.
Rick Buchholz previously worked as IES Sales Engineer & Project Manager at Independent Emergency Services (Ies) and Sales Engineer - Unified Communications at Agc Networks Ltd.. Rick Buchholz holds Professional Certificate | Diploma, Telecommunications Technology from Minnesota State Community And Technical College.
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My goal is to provide the best CUSTOMER EXPERIENCE by building successful relationships and delivering high levels of customer satisfaction. I help clients meet and exceed their Business Objectives by showing them how technology can drive efficiencies. I consult and advise Customers in Public Safety 9-1-1 Call Handling solutions and in the Healthcare, Education, Financial, Manufacturing, Retail sectors for their Unified Communications and CLOUD SERVICES needs. With over 25 years of diverse experience in TECHNICAL Sales, Support, Customer Service and Project Management, I'm able to listen and communicate well with clients, team members and across organizations, to solve real problems. I have a proven ability to balance multiple projects and effectively prioritize tasks. In addition, I am open minded and PASSIONATE about the work no matter the project.Skills:Engagement ManagementRelationship ManagementCustomer Success ManagementClient EngagementCustomer RetentionTeam PartneringTeam BuildingConsultative SellingSolutions SellingCloud AdoptionCloud Applications & IntegrationsCloud ServicesManaged ServicesProduct SupportTroubleshooting Software-as-a-Service (SaaS)Unified Communications (UCaaS, CCaaS, VoIP, SIP, IoT)Contact CenterVoice Technology (PBX, HPBX, VoIP, SIP, RTP, QoS, Codecs)Conferencing Technology (Audio & Video)Mobile TechnologyWireless TechnologyData & Networking Technology (LAN/WAN, WLAN, TCP/IP, DNS, Routers, Switches, Firewalls)Telecommunications Technology E911 solutionsTelephony Systems9-1-1 Call Handling systems (Motorola VESTA, Intrado VIPER, Solacom Guardian)Computer Aided Dispatch (CAD)RapidDeployRapidSOS
Listed skills include Telecommunications, Unified Communications, Telephony, Voip, and 38 others.
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Hutchinson, MN, US
Independent Emergency Services is a full service Enhanced 911/NG9-1-1 provider partnered with Motorola VESTA, Intrado VIPER and Solacom GUARDIAN solutions, with services including: Database management with daily updates, error correction, MSAG maintenance and a complete solution for wireless E-911. PSAP (Public Safety Answering Position) equipment.
Navi Mumbai, Maharashtra, IN
Consult, Design, Quote and provided SoW for Voice, Cloud, UCaaS, CCaaS and On-Premise solutions including NEC's UNIVERGE BLUE Cloud Services and hardware platforms, UNIVERGE Series SV8000/SV9000. Build trusted customer relationships, understand their current environment and business needs, to provide cost effective solutions. Improved customer.
Provided Pre-sales and Post-sales support for Voice (Cloud and On-Premise), Contact Center and Wireless systems; Avaya, NEC, Mitel, Shoretel, Unify and Spectralink Wireless. Responsible for voice systems design, configuration, pricing, proposals and presentations. Support on Legacy system end-of-life, upgrades, migrations, and replacement to Cloud Services.
Plano, Texas, US
Install Support Group (ISG) performed remote installation, system design and implementation of Voice networks. Worked closely with the customer and field support to deliver a high quality product to ensure customer satisfaction. Assist in managing new customer rollouts. Develop new processes to improve SLA’s.
Provided support to technicians and customers with installations, service, network issues, and troubleshooting of related equipment. Project Management for complex integrations. Mentored and led new team members.
As a Certified Video Engineer (CVE), I provided service, upgrade and implementation support on Audio/Video systems, network servers, gateways, Web Publisher and Microsoft Outlook integrations.
Supported internal staff and field technicians with service and installation issues. Met and exceeded SLA’s.
Field installations, service, maintenance and upgrades on Voice, Voicemail, Contact Center, Conferencing systems and related network equipment. Provided exceptional service to a large customer base resulting in customer retention and further expansion into the customers needs and services.
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Rick Buchholz works for Independent Emergency Services (IES).
Rick Buchholz is listed as Sales Engineer & Project Manager at Independent Emergency Services (IES) at Independent Emergency Services (IES).
AeroLeads has found 1 work email signal at @blackbox-vs.com for Rick Buchholz at Independent Emergency Services (IES).
AeroLeads has found 2 phone signal(s) with area code 614, 877 for Rick Buchholz at Independent Emergency Services (IES).
Rick Buchholz is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Independent Emergency Services (IES).
Rick Buchholz has worked for Independent Emergency Services (Ies), Agc Networks Ltd., Black Box Resale Services, Black Box Network Services, and Norstan Network Services Inc..
You can use AeroLeads to view verified contact signals for Rick Buchholz at Independent Emergency Services (IES), including work email, phone, and LinkedIn data when available.
Rick Buchholz holds Professional Certificate | Diploma, Telecommunications Technology from Minnesota State Community And Technical College.
Rick Buchholz is listed with skills including Telecommunications, Unified Communications, Telephony, Voip, Managed Services, Solution Selling, Sip, and Networking.
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