Rick Caputo, Sphr Email & Phone Number

Rick Caputo, Sphr is a Director, HR Business Partner at Veracyte, Inc.. He possess expertise in recruiting, talent management, employee relations, human resources, management and 25 more skills. Colleagues describe him as "I had the pleasure of partnering with Rick while managing Citizen Bank's outsourced relationship with Randstad. Rick was tasked with leading our recruiting effort for our contact center. I've worked with several Account Managers from outsourced partners throughout my career but few have been as dedicated, professional and focused as Rick. Rick was quickly able to build rapport with our hiring managers, learn our business, understand our resource needs & deliver significant results to help us achieve our staffing goals in a very challenging market for talent. I highly recommend Rick as he is a consummate HR professional who know really knows his craft and who gives 110% every day!", "Rick and I worked on a Talent Leadership team that examined the end-to-end recruiting process involving temp-to-perm hires. He demonstrated unparalleled professionalism and commitment, and I welcome the opportunity to work with Rick again.", and "Rick is a valued, experienced recruiter and leader with whom I had the opportunity to work with while leading the Business Banking Contact Center Team (approx 200 colleagues) for Citizens Bank. My leadership team and I found Rick to be a very dedicated professional who is detail oriented and thorough. He has a unique ability to connect with people in the most genuine way and demonstrated over and over again how he cares for people and their professional growth. Rick worked closely with me to streamline our on-boarding process for temp-to-perm positions in a very fast-paced, energetic environment by spending time on the phone listening to calls, gaining a better understanding of the responsibilities of a contact center colleague and working closely alongside the management team to collaborate and secure top talent in a very competitive market place. We immediately saw results from our plan and held high our retention rates which grew from 40-50% (per class) to well over 85%+ after only a few months in play. He consistently made it a priority to attend the graduation ceremonies after the 5+week long classroom training and participate as a member of the team! Rick had a strong work-ethic, putting in long days to ensure the colleagues we hired delivered on the Banks' brand promise. His follow through was top notch, given I was not his only local client and he got to know all of his new hires by name and something about each of them, which is rare today in a large workforce. It was a pleasure to work with Rick and call him my colleague. I would appreciate and welcome the opportunity in the near future to work alongside him again. As I like to say: "Success is a Choice" and Rick has selected to be successful!"

Listed skills include Recruiting, Talent Management, Employee Relations, Human Resources, and 26 others.

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  Saint Anselm College

  Business