Rick Chen Email and Phone Number
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I'm passionate about storytelling and bringing a company's employer value proposition to life. Most recently, I was the Employer Brand / Recruitment Marketing Lead for the Americas at Indeed, partnering with the Talent Attraction teams to attract the best talent to Indeed. I developed a job ad style guide and training that was used company-wide. I also helped plan relevant webinars, targeted and programmatic ad campaigns, and worked with our CS rep to best utilize the Indeed platform for our own hiring needs.Prior to my time at Indeed, I oversaw Employer Branding and Social Media for Arm, utilizing my marketing, branding and social media background to help the Talent Acquisition team to identify and locate quality candidates, increase brand awareness and improve the overall candidate experience. I also provided in-house presentations on personal branding, and how it affects both the employee and the employer.Before Arm, I was the Global Social Media Manager for ASUS, driving social media direction and overseeing the global ASUS Facebook, Twitter, and YouTube accounts, while also focusing on corporate brand strategy and creative copywriting. I was also a Corporate Marketing Specialist at ASUS, generating PR, marketing, and advertising content used on a global level.Specialties: Rick Chen: Employer Brand, Employer Branding, Talent Brand, Recruitment Marketing, Social Media Recruiting, Recruiting, Marketing, Branding, Brand Management, Product Marketing, Social Media Marketing, Social Media, Technical Recruiting, Technical Marketing, HR, Human Resources, Talent Attraction, Talent Acquisition, Candidate Experience, Copywriting, Internal Communications, Employee Experience, Employee Engagement, Candidate Experience
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Senior Recruitment Marketing SpecialistWakemedRaleigh, Nc, Us -
Travel AdvisorFora Travel Jun 2023 - PresentNew York, Ny, UsI'm currently an independent travel advisor with Fora Travel, assisting clients with planning itineraries, flights and booking hotels. -
Vp Of Marketing (Volunteer Role)Ascend Austin Chapter Nov 2020 - Jun 2023Austin, UsBoard member and volunteer position for the Ascend Austin Chapter.Ascend is the largest, non-profit Pan-Asian organization for business professionals in North America. Established in 2005, Ascend has grown to serve professionals and corporations across various professions and across multiple industries. -
Career Strategist (Volunteer)Indeed.Com Aug 2022 - Mar 2023Austin, Texas, UsThe Job Search Academy is a program designed to assist job seekers throughout all facets of their career journey. In this volunteer role supporting the Head of the Job Search Academy, I either produced or hosted a series of 5 webinars geared for job seekers, including:Job SearchResume WritingInterview PrepOffer EvaluationCareer DirectionI also assisted in executing multiple Job Search Academy events with our partners, the San Antonio Spurs, engaging with both Job Seekers and various career services in the Central Texas area to educate those providing career services to job seekers. -
Various Leadership Roles For Asian Network Inclusion Resource GroupIndeed.Com Aug 2020 - Mar 2023Austin, Texas, Us•Held various roles, including Interim Co-Chair, Development Lead and Allyship Lead•Ghost wrote statement that CEO used in supporting Stopping AAPI Hate•Partnered with other IRG Ally Leads to foster a more inclusive workplace•Curated educational content to share with Asian Network and other IRGs at Indeed•Partnered with various IRGs to host external speakers to promote diversity, inclusion & belonging within Indeed•Led initiative to partner with Ascend to support career development for members of the AAPI community at Indeed•Collaborated with other Asian Network leaders to host various events, including hosting external guest speakers, including Michelle Kwan, Michelle Steele, Kal Penn, Simu Liu, and cultural events at offices like Diwali and Lunar Year -
Employer Brand/Recruitment Marketing Program Manager - AmericasIndeed.Com Mar 2020 - Mar 2023Austin, Texas, Us•Developed and implemented Indeed's first company-wide Job Ad Style Guide•Conducted multiple training sessions for various teams including Talent Attraction (TA), Immigration, and Legal on the Job Ad Style Guide, Job Ads vs Job Descriptions•Partnered with the AMERs TA Delivery team (Biz and Tech teams) to support their hiring needs•Partnered with Hiring Managers and recruiters to create bespoke campaigns based on hiring need•Utilized Indeed’s products for our hiring needs, including ITAs, ITA Brand, Sponsored Jobs, Indeed Hiring Events, Virtual Hiring Events, Indeed Resume•Oversaw campaign management on indeed.com•Executed recruitment marketing campaigns on social channels (Facebook, Instagram, Twitter, Reddit) as needed•Oversaw usage of various vendors for hiring needs (Stackoverflow, Keyvalues, WayUp, Fairygodboss, etc.)•Collaborated with various TA teams in launching new ATS (iCIMS)•Partnered with other Regional PMs/Employer Brand Specialists to create Interview Prep Packs for candidates•Created candidate personas based on survey data to create targeted ads on SM channels as needed•Reputation Management: monitor and respond to reviews on Glassdoor, Indeed, Blind and Fairygodboss•POC for US-based virtual events with partners (Afrotech, LWT, etc.) during WFH•Partnered with Product teams to test various Indeed products from an end-user perspective•Utilized various SaaS platforms (Textio, Soundcloud, Linktree) to enhance Indeed’s brand•Launched Giphy channel to enhance employer brand presence on SMOn-job focus: Employer Branding, Talent Brand, Social Media, Recruitment Marketing, Recruitment Advertising, Recruiting, Technical Recruiting, Reputation Managament, Marketing, Branding, Brand Management, Personal Brand Management, Personal Brand Training, HR, Human Resources, Talent Attraction, Talent Acquisition, Candidate Experience, Event Coordination -
Senior Employer Brand SpecialistIndeed.Com Jan 2019 - Mar 2020Austin, Texas, Us•Created and curated content for the #insideindeed social media channels alongside members of the EB team•Managed the #insideindeed social media channels on a rotating basis•Created content as needed to support recruiting needs in the Americas, including one sheeters, emails•Oversaw launch of EveryoneSocial in the Americas, curate content for the platform on a weekly basis•Reputation Management: monitor and respond to reviews on Glassdoor and Indeed•Record, edit and publish podcasts to share on Soundcloud•Assisted in planning/execution for internal and external events (Grace Hopper, Afrotech, LWT, TCFW, etc.), including Pre/During/Post event comms•In person/online trainings for VideoMyJob and EveryoneSocial as needed•Partnered with the Diversity, Inclusion, and Belonging team for events to share/Instagram takeovers -
Enjoyer Of LifeSabbatical Apr 2018 - Jan 2019San Francisco, California, UsTook extended time off to travel, relax, and reflect. -
Social Recruiting Manager / Employer Brand And Social Media SpecialistArm Jul 2014 - Apr 2018Cambridge, Cambs, Gb•Oversaw development of Arm’s employer brand and executed social media campaigns (internal+external)•Trained Talent Acquisition team on best uses of SM to improve recruiting via social channels, created SM/EB templates for self-service use•Ran all facets of social recruiting campaigns;ideation -> content creation -> execution -> campaign analytics•Managed relationships with vendors (Glassdoor, LinkedIn, StackOverflow, Indeed, HackerEarth, Broadbean) to maximize employer brand amplification on their platforms•Created, updated and managed Arm’s Glassdoor profile, responding to employee reviews or soliciting replies from appropriate personnel•Drove internal Glassdoor campaigns, encouraging reviews. Led to Arm listed on Glassdoor UK’s Best Places to Work list in 2015 (#7), 2016 (#2), 2017 (#25); UK Highest Rated CEO in 2016 (#7), 2017 (#23); Best UK Work-life balance in 2016 (#9), 2017 (#5); Glassdoor US Best Places to Work list in 2017 (#66 in Large Business Category)•Coordinated Arm’s global employer award strategy by region, earning awards in the US (Great Place to Work, Glassdoor), UK (Best Companies, Glassdoor), China (Top Companies), Hungary (AON Hewitt), and Austin (Greater Austin Chamber of Commerce Business Awards - International Trade, Investment, & Expansion Award)•Oversaw Arm’s Employee Referral Program, increasing % of hires YoY from 25% (2015) to 32% (2017)•Managed and coordinated recruiting/branding events (Grace Hopper, DeveloperWeek, Texas Conference for Women, Watermark Conference for Women) across internal stakeholders and external vendorsOn job focus: Employer Branding, Social Media, Social Media Marketing, Social Media Recruiting, Recruitment Marketing, Recruiting, Technical Recruiting, LinkedIn Projects, Marketing, Branding, Talent Brand, Brand Management, Personal Brand Management, Personal Brand Training, HR, Human Resources, Talent Attraction, Talent Acquisition, Candidate Experience, Event Coordination -
Glassdoor Client Advisory BoardGlassdoor May 2015 - May 2016San Francisco, Ca, UsProvided feedback and insight on how Arm utilized Glassdoor, gave suggestions that were implemented in future Glassdoor product updates. -
Global Social Media ManagerAsus Jan 2013 - Feb 2014Taipei City, Taipei, Tw•Oversaw the development of ASUS’ global Social Media strategy and direction (internal+external)•Achieved over 1.4M Facebook likes with minimal ad spend in less than three years•Coordinated multiple SM campaigns at any given time to drive brand awareness/advocacy and increase likes/shares/tweets across all ASUS SM properties•Researched and evaluated Social Media Engagement/Listening platforms for use across multiple BG’s •Created work flow process with the Global Customer Service team to improve customer service via SM channels•Developed SM guidelines and best practices document for use in all regional territories that use SM•Created YouTube Policy and Guidelines for use within the company•Managed and oversaw Computex 2013 Digital Campaign strategy and content, including event site and teasers•Coordinate with regional teams for events located in their area (MWC, IFA, MDW, CES, etc.)•Hired, developed and lead an international social media team across Taiwan, Singapore and the UKOn job focus: Social Media, Social Media Marketing, Marketing, Branding, Brand Management, Team Building, Management, Product Marketing, Mandarin Chinese, Copywriting -
Corporate Marketing SpecialistAsus Oct 2010 - Dec 2012Taipei City, Taipei, Tw• Previously assisted as APAC Technical Marketing liaison for upcoming products, such as the Padfone 2• Provided creative device naming, slogan writing and application naming. Developed and researched brand strategy/naming for ASUS Transformer and Vivo (Tablet+notebook convertibles) lineups in addition to their background stories• Copywrote Global Press Releases, Advertorials, Electronic Direct Mailers, Advertisements, Video Dialogue, Editorial Articles, Banner Ads and Social Media Posts• Researched and interviewed potential team members via social media channels• Previously oversaw Google Nexus 7, ASUS Transformer Pad family of tablets, ASUS VivoTab family of tablets, Eee Pad Slider, Eee Slate, Eee PC All-in-one Line, ROG Brand (Motherboards and Desktops), G and U Series Notebooks, Eee PC Netbooks, Intel/AMD based motherboards, AMD/NVIDIA based graphics cards, LCD/LED Displays, K and X Series Notebooks, Desktops, Multimedia Solutions, Digital Home Multimedia Solutions and Networking Solutions.On job focus: Copywriting, Press Release, Social Media, Social Media Marketing, Marketing, Branding, Brand Management, Product Marketing, Mandarin Chinese -
Sales Operations/Supply Chain SpecialistAdvanced Micro Devices May 2006 - Apr 2009Santa Clara, California, Us• Managed OEM and Distributor channels for CPU sales in Japan/Korea/SE Asia/Australia/New Zealand/India regions• Coordinated with Production Control and Division Business Units to ensure customer orders were processed accurately and in a timely manner• Worked with each APAC regional sales team to generate accurate quarterly forecasts• Provided quarterly revenue rollup and earnings targets for each APAC territory• Reviewed, validated and processed monetary rebates to customers reaching sales targets• Implemented Lean/Six Sigma methodologies within the team to improve lead times and reduce dollar waste within the company• Lead trainer sent to AMD Penang, Malaysia office to oversee new hire trainingOn job focus: Product Marketing, SAP BW/3, Sales Operations, Sales Support, Finance, Training, Forecasting -
Sales RepresentativeIntego Nov 2005 - Jan 2006Austin, Texas, Us• Conducted outbound sales of award winning Macintosh internet security and privacy software, including: Anti-Virus, Firewall and Content Filtering• Facilitated day-to-day sales activities and processed orders• Conducted research for areas of potential sales revenue and cold calling of potential clients• Helped execute and staff successful company trade show at Macworld, hitting $100k USD sales target• Researched collection of California schools/ISDs along with IT contacts for relationship building• Generated original marketing material to drive sales -
Helpdesk / It SupportVelocity Credit Union Nov 2003 - Nov 2005Austin, Texas, Us• Initialized credit union mainframe at the start of each business day; processed end-of-day bank transactions at the conclusion of each business day in the evening on an as-needed basis• Supported staff of over 200 with timely email and telephone technical support for IT issues within the credit union• Coordinated team troubleshooting with network engineers, database engineers, software programmers and various hardware vendors in the event of system error or failure• Contributed to the biggest departmental rating increase in Internal Service Survey among employee groups• Generated daily reports and processed month/quarter end revenue summary for VP/CFO review and analysis -
Project Lead/Technical Support/Game TesterAspyr Media, Inc. Oct 2001 - Nov 2003Austin, Texas, Us• Provided customer and technical support• Project Management of game titles (consulting/testing multiple stages of a game)• Establish the Project Management team for game development• Managed over twenty game titles from initial coding to shipment of game• Managed several premier game titles resulting in highest yearly revenue• Facilitated communication with various hardware companies to procure testing hardware and expand testing lab• Attended/Facilitated daily and weekly team meetings discussing various methods to improve customer relations and notify team members of new technical support issues
Rick Chen Skills
Rick Chen Education Details
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The University Of Texas At AustinCommunication Studies (Corporate Communications)
Frequently Asked Questions about Rick Chen
What company does Rick Chen work for?
Rick Chen works for Wakemed
What is Rick Chen's role at the current company?
Rick Chen's current role is Senior Recruitment Marketing Specialist.
What is Rick Chen's email address?
Rick Chen's email address is ri****@****hoo.com
What is Rick Chen's direct phone number?
Rick Chen's direct phone number is +162667*****
What schools did Rick Chen attend?
Rick Chen attended The University Of Texas At Austin.
What are some of Rick Chen's interests?
Rick Chen has interest in Personal Finance, Skiing, Investing, Scuba Diving, New Technologies, Health, Team Sports.
What skills is Rick Chen known for?
Rick Chen has skills like Social Media Marketing, Marketing, Marketing Communications, Social Media, Leadership, Product Marketing, Brand Management, Press Releases, Advertising, Strategy, Corporate Branding, Copywriting.
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