Rick Chaney Email and Phone Number

Accounting Seed is the number one accounting system on the Salesforce platform. The native application provides small to medium businesses with full general ledger functionally, project accounting, time card expense report tracking as well as an inventory management system.Responsibilities included:*Provided Tier 2 sales support for potential customers of Accounting Seed*Implemented Accounting Seed for new customers which included migrating their data and configuring the system to meet their business needs*Trained customers on the features and functions of Accounting Seed*Acted as Tier 1 help desk support for Accounting Seed customers*Created and updated knowledge base articles and videos related to the functions of Accounting Seed

Responsibilities for in-house activities included:● Plan, design, develop, manage, and test over 50 complex IT applications and websites. ● Successfully manage software development teams for commercial, federal, state and local government, associations, nonprofit organization and educational projects demonstrating success in the design and development of workflow, organization, planning, and analysis documents. Responsibilities as a technical resource for billable client contracts include the following: Client: Maryland State Department of Education (MSDE) Office of Child Care Subsidy (June 2015 – October 2015). Served as the Child Care Subsidy Help Desk Supervisor. Client: Maryland Governor’s Office for Children (MD GOC) (April 2012 – April 2015). Served as a Project Control Specialist.Client: Howard County Government, Department of Technology and Communication Services (January 2014 – March 2014). Served as a Project Manager. Responsibilities included managing numerous ongoing projects.Client: Maryland Department of Public Safety & Correctional Services (DPSCS) (November 2011 – February 2012). Served as a Senior Business Analyst. Responsibilities included business and system requirements gathering and document creating.Client: Maryland Department of Human Resources (DHR) (May 2010 – August 2011). Served on the QA/QC & UAT Management Consulting Team. Responsibilities included UAT and QA/QC support for all ongoing projects.Client: Maryland State Department of Education (MSDE) Office of Child Care Subsidy (February 2007 – April 2010). Served as the CCATS Child Care Subsidy Help Desk Manager. Client: Maryland Department of Human Resources (October 2005 – March 2007). Served on the QA/QC & UAT Management Consulting Team. Was the UAT Manager for multiple State applications.

Responsibilities:• Maintained and developed the internal information technology systems specializing in messaging and collaboration.• Managed a team of system engineers working with clients to develop, implement, and support their messaging and collaboration systems.

Responsibilities:• Developed, implemented, and supported their messaging and collaboration systems through Lotus Domino• Developed system architecture and managed projects through their life cycle• Developed an IT inventory system that monitored asset life cycles and location tracking. This product was used internally by the organization and also marketed to other organizations as a stand-alone and customizable product.