Rick Nendza Email & Phone Number

- Provides design, development, architecture, and mentoring for Salesforce.com implementations using both declarative and custom code solutions for Sales and Service for a large Gaming Industry Terminal Operator utilizing the Sales Cloud, Community Cloud, Service Cloud Console, and Field Service Lightning.-Acts a 'quasi' team-lead for development staff of 10. Interfaces with upper management daily. -Leads initiation of development of Aura and Lightning Web Components as well as heavy back End Integrations.Front End.................................. Integration.................................................. BackendLWC Dev (3 yrs)..................... Platform Events (3 yrs)............................ APEX (13 years)Aura Dev (7 yrs).................... Google Geocoding / Maps (1 yr)....... Triggers (12 years)VF Dev (6 yrs)........................ Google Maps API (1 yr).......................... Flow (3 years) Javascript (8 yrs)................... Process builder (4 years)....................... Process Builder (4 years)SF Mobile (3 yrs).................. Amazon Buy (1 yr).................................... Platform Events (3 years)Leaflet( 2 yrs)......................... Yelp (1yr)eCharts (4 yrs)....................... Salesforce Commerce Cloud (1yr).................................................... Salesforce REST Apis (2 yrs)

Contract assisting Cap Gemini with various Commerce Cloud as well as Sales Cloud implementations for its customers. == Movado ==Developed customized Salesforce Order Management implementation providing a single platform form managing orders, customer records, inventory visibility, payments, customer care, and invoicing. - Senior developer providing various RESTful apis and external integrations for systems such as eShopWorld and Adyen payment processing.- lwc front end Customization.- Process Builder / Platform Event / Flow development / implementation.- Trigger development.== Gap ==Developed customize Salesforce B2B commerce cloud implementation allowing Gap to sell PPE (Masks) on a volume based basis.- CloudCraze front end / backend development;.

Springfield, Il, Us

• Provided Salesforce.com design,architecture, and consulting services for large terminal operator in Illinois who provides slot machines and amusement devices to bars, restaurants, gaming cafes, and truck stops.• Created a custom community for use by both external customers as well as partners providing visibility to daily as well as historical revenue data using 3rd party charting libraries, custom lightning components, and APEX. This community provided a unique differentiator for the sales staff to sell the clients service. • Provided analysis and recommendations on large scale project to covert legacy data warehouse to cloud based data store in order to provide for future functionality and large scale growth of data and it's visibility (10s of millions of records)• Provided development on LEX using a mix of Lightning Process Builders, Flows, and Custom APEX Code in order to enhance back office visibility of customer financial data.• Designed and developed Einstein Analytics Flows / Datasets / Dashboards etc for use by power users to determine revenue trending and assist with enhanced sales opportunities.

Chicago, Illinois, Us

• Currently transforming B2C site to adapt to B2B clients via providing an interface to management displaying metrics about study progress and testing results on a hierarchical level utilizing d3.js.• Providing SFDC technical consulting and support for all aspects of the Examzone.com Salesforce.com platform including internal and external facing users.• Developed developing RESTful API to save on data storage costs via offloading older data to heroku / postgres using node.js and APEX callouts. • Created an on-line exam prep application using Force.com / Customer Portal and Visualforce/ AngularJS resulting in increased sales of electronic exam prep materials and the ability to better compete with larger competitors.• Created modules to better assist in intelligently determining degree of difficulty of questions as well as tuning exams via user exam testing results utilizing Salesforce Analytics.• Developed integration with Amazon.com, eFulfillment service, Go-to-Webinar, and various 3rd party websites using RESTful APIs. • Created a Study Plan Module integrated with Google Calendar, Vimeo, and D3 to provide users with clear summary of the users progress in their preparation process comparative to their scheduled test date.• Developed HTML5 Mobile App using Mobile Angular UI allowing users to listen to SoundCloud audio via their mobile devices.

Developer on CloudCraze B2B E-Commerce (Recently Acquired by Salesforce.com)Lightning Components. Apex Triggers, Apex Controllers, and SOLR Server for a large international customer that is multi-language and multi-currency.Developed Search integration with SOLR via Http Callouts for Suggest Queries and Select Queries.Developed Customized Registration Process.Developed Lightning Components surfacing digital assets generated by the Storefront.Base Environment... CloudCraze / Salesforce Community Cloud / SFDC back-end Apex Controllers and Triggers / Mix of Lightning Components and Backbone / Handlebars Cloud Craze Templates on the Front End. Git / Bitbucket used for SCM. Confluence for documentation and JIRA for PM.

• Developing UI lightning components using Lightning Out to embed new functionality in existing Visualforce pages supporting case management supplemented by event messaging such as Platform Events, CometD, and PushTopics.• Creating a custom chatter interface allowing internal users to communicate with external community users.• Developed a custom Service Cloud Console case management application using Apex / Visualforce / and Lightning component code in efforts of replacing a failed Salesforce.com implementation created by a previous firm resulting in better user adoption, 3rd party integration, reduced case servicing times, and increased metrics to provide to Board Members. This application is used daily by attorneys, paralegals, and volunteers.• Developed triggers, custom objects, business process (Process Builder), and workflow rules.• Created general service cloud API wrapper and JavaScript wrapper methods to be used system wide.• Created general utility methods and services providing code re-use and modularity.• Created unit test code architecture.• Assisted in training of external staff and provided daily onsite / offsite support.

• Created a custom time tracking system to be utilized by internal staff to track time on their external customer engagements as well as supplementary reporting.• Created integration with Slack WebHooks using Apex HTTP Callouts.

• Provided design and development to support a new SFDC CRM implementation replacing a custom legacy home-grown system utilizing Visualforce, Apex, RESTful APIs and JavaScript utilized by Sales, Support, and BackOffice staff to assist in delivery of customized website solutions for medical professionals. • Acted as the key technical resource in interfacing between Officite business stakeholders and their parent company, Internet Brands.• Assisted sales staff in creation of various lead generation forms and development of general processes to assign leads, create contacts, and manage opportunities.* Assisted in configuration and integration of JIRA for Issue Tracking

• Provide pre-sales support, SOW creation, project estimation, business and functional analysis, design, development, implementation, training, and support for Salesforce.com implementations.• Perform Salesforce.com administration and development utilizing APEX, VisualForce, AppExchange packages, web services, assignment rules, reporting, dashboards, work flows, and integrations with various open source tools.• Architect and develop integration with e-commerce (Drupal / Ubercart) and accounting software (Quickbooks) to be utilized as a packaged product for future customer implementations.* Led a one year project to successfully transform a highly customized Filemaker Pro CRM Application and a custom web site to a fully integrated Drupal CMS - Salesforce.com CRM system. The allows students to register for courses online and back office employees to handle every phase of these transactions from class registration to invoicing and billing.

• Provided ad-hoc Salesforce.com enhancements and support for Midland IRA reducing employee data entry time by 40% using Visualforce as well as automating transactions suitable for batch Apex.• Provided training, administration, and customization for Education 2 Equity product utilized for tracking various investors and related opportunities.

San Francisco, California, Us

• Provided pre-sales and post-sales support for knowledge management software and SalesForce.com integrations. Acted as a key interface between InStranet Inc., SalesForce.com employees, as well as external customers on all aspects of integration with knowledge management product suite. • Created interface between Salesforce.com Service Cloud and Instranet Knowledge Management tool utilizing Web Services, Triggers, VisualForce, Apex Code, JSP, Java, and Oracle to be utilized for key companies such as Seagate Software providing self service and case deflection.• Utilized previous knowledge management product experience with Force.com development experience to create customized product demonstrations as well as provide custom enhancements.

Fr

• InStranet was a Paris based component which developed an on-premise Knowledge management application used by large clients such as GE Financial and Stanford University to assist with Knowledge Centered Support (KCS)• Provided development of custom implementations of InStranet applications built on JSP / Tomcat and Oracle.

Armonk, New York, Ny, Us

• Provided IT design and development services for a large-scale conversion of a legacy B2B ASP based e-commerce web application to a JSF / Java / WebSphere.• Acted as subject matter expert and mentor to the team lead and assisted with all architectural decision making as well as development of key components.

Armonk, New York, Ny, Us

• Provided technical sales support for WebSphere Portal and Lotus software to business partners in the channel sales arena as well as to direct customers.• Created and performed customized demonstrations. lead technical workshops, and managed proof of concept engagements.

Armonk, New York, Ny, Us

• Led technical development, project management, and implementation for the newest release of an international procurement ASP / IIS based web application for a team of 5 and indirectly for a team of 20.• Was responsible for ensuring timely delivery of multiple projects and project status reporting to upper management.

Us

• Developed internet architecture team and methodologies. Designed online shopping mall using WebSphere Commerce Suite focused on small to mid-sized companies.

Armonk, New York, Ny, Us

• Assisted in design and development of B2B web site to compete in the asset management vertical against dell. This site was used by 25 Fortune 500 customers translated in 6 different languages and used as both an internet site as well as an intranet site at IBM.

• Provided technology consulting for the Chicago Board of Trade as well as the Chicago Board of Trade Clearing corporation focusing on hand-held devices supporting the clearing of trades using c / Sybase.

London, United Kingdom , Gb

• Provided support for sales and marketing in the form of batch and online systems at Baxter Healthcare.

Omis

Omis (Bs), Business

Education record