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I am an innovative operations leader, certified project management professional, and diversely-experienced management consultant. I have broad knowledge of the technology process needs and architectural structure requirements to support operations within the housing, insurance, and telecommunications industries. I collaborate cross-functionally with executives, key stakeholders, and clients to define business needs and develop strategic transformational initiatives. I interface with project teams to ensure accurate and timely communication of project goals and priorities. I establish and maintain effective relationships with vendors to enhance negotiation of product pricing and service agreements. I am an analyst by nature and an ISTJ as defined by the Myers Briggs personality type indicator, so I also offer extensive attention to details. I am able to translate concepts and strategic goals into action plans to project team members for development, production, testing, and implementation. Strong communication and interpersonal skills enable me to share transformation visions with users to foster acceptance and adoption of new and revised processes, procedures, and technical innovations.With complete understanding of business operations, I am able to control costs, administer budgets, manage resources, and optimize performance and production efforts. I build, develop, and retain cohesive teams of professionals focused on goal achievement. I champion ongoing training to support development of staff skills and knowledge. I negotiate resolutions for conflicting project priorities and identify changing priorities within dynamic environments. My technical expertise encompasses use of Microsoft (MS) Office, Project, Visio; T-SQL; Lucid Charts; Smartsheet; Zuora billing platform, Workday Financials, Workday administration in Security, Integrations, Finance and HR; QuickBooks; ERP/CRM; Salesforce.com; Google Enterprise Suite; SDLC, Agile, SCRUM, SAFe, Project Server; .NET; ASP, and SQL Server. I have my PMP and PMI-ACP certifications from PMI - Project Management Institute.
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Financial Systems ArchitectRent.Fayetteville, Ga, Us -
Financial Systems ArchitectRent. Mar 2023 - PresentAtlanta, Ga, UsBusiness owner for financial systems and process including Workday Financials and Zuora. Successfully managed customer portion of Workday Financials implementation in only four months from start to go-live. Supported all financial systems operationally while implementing the financial systems strategic roadmap. Trained and studied the Workday system to become a subject matter expert on core financials functionals including security, integrations and finance administrator.● Program Managed the customer portion of the Workday Financials implementation with on-track go-live on 1/2/19.● Updated financial processes to fit the standard business processes represented in Workday● Electronic payment processing expertise in credit card and ACH processing and integrations● Function as Workday Finance, Security and Business Process administrator● Program Manager for Adaptive Insights implementation● Manage Zuora Billing platform for enterpriseI currently function as administrator for Integrations, Security, Finance and HR. -
Director, Enterprise Project Management Office (Pmo) And GovernanceRent. Jun 2015 - PresentAtlanta, Ga, UsI have advanced within this organization from a consultant role to Director of the corporate Enterprise Resource Planning Program and am now leading the execution of the enterprise change management strategy ensuring acceptance and utilization of PMO services. I have developed a team of three full-time project managers and a governance analyst. I align projects with strategic objectives, increase organizational maturity and effective decision making, and ensure financial due diligence through deployment of effective Governance measures. I collaborate cross functionally with senior operational leaders to create annual strategic plans and to evaluate and prioritize projects across multiple dimensions. ♦ Implemented project best practices with introduction of Structured Agile Framework for the Enterprise (SAFe) supporting consistent project management methodologies and Governance metrics.♦ Reengineered enterprise order-to-cash and electronic payment strategy process as Program Manager for change management initiative.♦ Ensure technology controls fully comply with Sarbanes Oxley Act (SOX) regulations.♦ Managed three Salesforce program implementations, ERP lockbox rewrite, billing system replacement requirements analysis, and customer relationship management (CRM) conversion to Salesforce.♦ Promoted from Manager of corporate Enterprise Resource Planning (ERP) Program.♦ Delivered Accounting System Upgrade Project in eight months without defect and with full stakeholder approval.
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Chief Operating Officer (Coo) | ConsultantDeloach Management Consulting Corporation Mar 2009 - Dec 2010I directed daily operations and consulted with multiple clients regarding business, finance, marketing, and information technology issues. I created customized client process improvements and led implementations of systems supporting financial, legal, and medical practices and administering client billing, accounting, cash management, payroll processes and electronic medical records.♦ Led integration of client ERP management platform.
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Director OperationsThe Ican Group Jul 2007 - Mar 2009I expanded the technical processes and procedures to support expansive growth within this privately-held insurance group that manages sales and marketing of medical insurance products for associations. I designed the technology infrastructure to provide accounting, call center, and human resources services without interruption during organizational growth from 40 to 300 employees in an 11-month period. I managed the operations for processing of more than $80K in annual electronic payments for daily sales and monthly subscriptions and delivered technical support for inbound customer service and outbound sales call centers with 250+ seats.♦ Slashed costs by more than $70K and service delivery times by 32% in first year with redesign of fulfillment processes.♦ Reduced direct costs by 15% and expanded product penetration by 30% with launch of three additional product lines in 45 days.♦ Generated $240K+ and cut merchant banking transaction fees and costs by 22% through negotiation of pricing terms with vendors.
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Vice President, Administration And NetworksAllied Health Benefits Aug 2006 - Jan 2007I directed the launch of new carrier and benefit provider services into existing product lines for this privately-held insurance company that manages membership and sales programs for associations. I led the implementation of new services from design through customer service including creation of marketing collateral defining product terms and conditions, features, and instructions for access and usage. I administered billing statements and credit card and ACH payments for daily sales and recurring medical plans and services subscription fees. I established relationships and negotiated vendor agreements. ♦ Exceeded monthly profit and loss goals by more than 12% through collaborations with consultants.♦ Designed and deployed database to manage submission of customer enrollments to insurance carriers and benefit providers.
Rick Deloach Skills
Rick Deloach Education Details
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Georgia Institute Of TechnologyIndustrial Management -
Georgia Tech Scheller College Of BusinessIndustrial Management
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Sol C Johnson
Frequently Asked Questions about Rick Deloach
What company does Rick Deloach work for?
Rick Deloach works for Rent.
What is Rick Deloach's role at the current company?
Rick Deloach's current role is Financial Systems Architect.
What is Rick Deloach's email address?
Rick Deloach's email address is ri****@****ail.com
What is Rick Deloach's direct phone number?
Rick Deloach's direct phone number is +167827*****
What schools did Rick Deloach attend?
Rick Deloach attended Georgia Institute Of Technology, Georgia Tech Scheller College Of Business, Sol C Johnson.
What skills is Rick Deloach known for?
Rick Deloach has skills like Program Management, Management, Integration, Leadership, Project Management, Business Analysis, Strategic Planning, Business Process, Consulting, Agile Methodologies, Pmo, Change Management.
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