Rick Denton Email & Phone Number
@ex4cx.com
1 phone found area 877
LinkedIn matched
Who is Rick Denton? Overview
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Rick Denton is listed as Live Podcast Host and Producer at CX Passport Live, based in Frisco, Texas, United States. AeroLeads shows a work email signal at ex4cx.com, phone signal with area code 877, and a matched LinkedIn profile for Rick Denton.
Rick Denton previously worked as Live Podcast Host & Producer at Cx Passport Live and Podcast Host & Producer at Cx Passport. Rick Denton studied at Duke University.
Email format at CX Passport Live
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AeroLeads found 1 current-domain work email signal for Rick Denton. Compare company email patterns before reaching out.
About Rick Denton
When brands say “take my money”, you’re doing something rightUsually, it’s the other way aroundI won’t say it was a light from the heavens, but it was close…Brands use their event budget expecting results:➡️They want their best customers to amplify their loyalty to the brand➡️They want users to amplify product engagement—and stick with the brand➡️They want potential customers to see brand vibrancy and amplify their desire to buyAfter…7 years of Customer Experience consulting…30 years of driving business results…3 years of hosting CX Passport (a podcast about CX with a dash of travel talk)...And countless brand requests for collaboration with CX Passport……it became clear where brands and I could best partner to create measurable results…🎤CX Passport Live🎥 - Amplify your event's impact with the power of live podcastingWorking with CX Passport Live at your event generates real, tangible results:-Excite Attendees-Reward High Value Customers-Convert Potential CustomersCollaborating with CX Passport lets your brand share its story in a fun, authentic way. This isn’t an infomercial. It’s a thoughtful, open conversation that resonates with your audience.We only collaborate with select brands. There’s no "buying your way" onto the show. Our sponsorship philosophy www.ex4cx.com/blog/2023/3/3/sponsorshipYou’ll work with a seasoned, professional host of a podcast ranked in the top 10% globally (source: ListenNotes.com). With ~200 episodes and over three years of hosting CX Passport, I’ve interviewed top CX professionals worldwide. My goal is to bring stories to life through engaging questions and to create a space where guests feel valued and inspired.WHY CX PASSPORT LIVE?✅"Being a guest on CX Passport helped amplify my brand"✅"A game-changer for me! Rick created such a welcoming (and fun) atmosphere that allowed me to share my story authentically”✅"[Rick]’s prepared (and that's not always the case with podcast hosts). He does his homework and is genuinely engaged”See what others have said www.cxpassportlive.com/#testimonialsWHO I HELPI work with B2B event / user conference creators who need their events to generate real, tangible results for their brandsIF THIS SOUNDS LIKE YOU, I HAVE 4 WAYS TO HELP YOU…1️⃣ - Learn more about how I partner with leaders to advance their goals www.cxpassportlive.com2️⃣ - Watch & Listen to CX Passport - www.cxpassport.com3️⃣ - Subscribe to the weekly newsletter - www.ex4cx.com/signup4️⃣ - Book a meet-and-greet call - calendly.com/ex4cx-rick-denton/25min
Listed skills include Process Improvement, Leadership, Customer Experience, Project Management, and 46 others.
Rick Denton's current company
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Rick Denton work experience
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Live Podcast Host & Producer
CurrentBrands collaborate with CX Passport live to amplify event impact with the power of live podcastingHost & produce in-person podcasting at events-Excite attendees-Reward high-value customers-Convert potential customerswww.cxpassportlive.com
Podcast Host & Producer
CurrentHost & produce weekly guest-interview based podcast (CX with a dash of travel talk)Listeners from ~100 Countries. Guests from all continents (except for Antarctica...but we're still trying!)Select meaningful brand collaborations that align with CX Passport’s mission
Managing Principal
Current- EX4CX creates business growth through customer experience by transforming CX and VOC programs from Survey & Score to Listen and ActSpecialties:
- Total VOC (Voice of the Customer) program strategy development and execution
- Customer Driven Transformation
- Deliver impactful ROI through VOC (Voice of the Customer) and CX (Customer Experience) initiatives
- Assess, design, plan and implement the path to a Customer Obsessed Culture
- Customer Experience (Human CX | Physical CX | Digital CX)
Customer Experience Advisory (Ex4Cx Consulting Engagement)
Advance digital transformation and customer experience via customer journey mapping, voice of the customer, ideation facilitation and solution designEnable business growth through disciplined project execution
Interim Chief Operations Officer (Ex4Cx Consulting Engagement)
Provide vision & execution for operations for BPO call centerEstablish a repeatable approach to delivery of ideal customer experienceIdentify & solve gaps in productivityDesign optimal organizational structure
Total Voice Of The Customer (Voc) Program And Cx Culture Creation (Ex4Cx Consulting Engagement)
-Engagement will reduce cancel rates by at least 2.5% resulting in $45-$55 million in revenue increase across 5 years-Established a Total Voice of the Customer (VOC) program-Identified, designed and implemented new Early Customer Success approach-Delivered early project wins resulting in immediate improvement in early cancel (<90 days) rate-NPS increase of.
Change Management Strategy & Execution (Ex4Cx Consulting Engagement)
-Create, plan and drive the change management strategy & execution for 3 year transformation initiative-Ensure initiative reaches global audience of ~4000 FTE across North America, Asia & Europe-Design & Implement EX4CX's 7 Dimensions of Change
Remote Employee Engagement | Voice Of The Customer (Ex4Cx Consulting Engagement)
- Drive strategy and solutions for Voice of the Customer program implementation - Identify solutions for and drive measurable improvement in employee experience / employee engagement- Established engagement for 98% work from home / remote employee workforce- Deliver solutions across ~5000 FTE, multi-location, domestic & international reservations &.
Head Of Retail Customer Experience (Ex4Cx Consulting Engagement)
Lead team chartered to transform the retail customer experience for international store footprint across 3 key disciplines:- Human CX - Equip and design human to human connections elevating great Customer Experience. Envision and implement Voice of the Customer (VOC) & Employee (VOE) programs - Digital CX - Design and create technology experiences to.
Director, Customer Experience And Program Management
Director, Customer Experience - Home Equity (2015-2017)-Founded high-performing CX Team to drive vision and execution of a Customer Obsessed Culture for ~200 FTE Sales and Fulfillment org-Coached team by establishing a culture of radical candor and high engagement (83 point engagement score) ultimately driving customer success-Drove ~30 point improvement.
Director Of Strategic Initiatives
Director of Strategic Initiatives (2014)-Created and implemented solutions that enable corporate growth-Drove Customer Experience (CX) initiatives to design solutions to meet customer needChannel Optimization Business Process Architect - Principal (2012-2013)-Developed business process management (BPM) and CX solutions that improved existing business.
International Operations Director
International Business Solutions Director (2012)-Led change via Business Solutions team for $3 Billion International Sourcing organization. -Transformed business support team within 90 days, eliminating non-value add functionsSenior Manager International Buying Office (IBO) Operations (2009-2012)-Led IBO Operations across 8 global locations. -Created.
Project Management And Operational Excellence (Lean / Six Sigma Black Belt)
Commercial Group-Delivered projects for financial services business with $10 million (20% of 2006 expense) financial benefit and improved customer experienceMortgage Division-$11.3 million benefit and improved customer experience by reducing application cycle times from 22 days to 15 days-$1.2 million delivered by improving appraisal cycle times
Program/Project Manager
-Restored $9 million project from previous over-budget and behind-schedule status-Negotiated $4 million dollar contract with software vendor and established Service Level Agreements-Coached and directed staff of 10 Waste Management employees and 15 vendor employees
Business Analyst
Managed process improvement and documentation for broadband start-up
Business Analyst
Business process analysis for start-up broadband wireless internet access provider determining cross-organizational functional needs, producing company-wide process and system changes
Business Analyst
Early member of start-up internet related business with business analyst role specializing in international and domestic tax calculation, payment, shipping rating and tracking for on-line commerce transactions
Business Analyst
Consultant on variety of high visibility engagements relating to team management, process improvement and systems implementation
Analyst
Translated business needs into technical and process solutions solving business problems and increasing productivity across multiple industries
Rick Denton education
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Duke University
Frequently asked questions about Rick Denton
Quick answers generated from the profile data available on this page.
What company does Rick Denton work for?
Rick Denton works for CX Passport Live.
What is Rick Denton's role at CX Passport Live?
Rick Denton is listed as Live Podcast Host and Producer at CX Passport Live.
What is Rick Denton's email address?
AeroLeads has found 1 work email signal at @ex4cx.com for Rick Denton at CX Passport Live.
What is Rick Denton's phone number?
AeroLeads has found 1 phone signal(s) with area code 877 for Rick Denton at CX Passport Live.
Where is Rick Denton based?
Rick Denton is based in Frisco, Texas, United States while working with CX Passport Live.
What companies has Rick Denton worked for?
Rick Denton has worked for Cx Passport Live, Cx Passport, Ex4Cx, Confidential Fortune 100 Multinational Finance And Insurance Corporations, and Confidential Bpo Call Center.
How can I contact Rick Denton?
You can use AeroLeads to view verified contact signals for Rick Denton at CX Passport Live, including work email, phone, and LinkedIn data when available.
What schools did Rick Denton attend?
Rick Denton studied at Duke University.
What skills is Rick Denton known for?
Rick Denton is listed with skills including Process Improvement, Leadership, Customer Experience, Project Management, Business Process, Strategy, Process Optimization, and Operational Excellence.
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