Rick Garner Email & Phone Number

Livonia, MI, US

Bangalore, IN

• Leverage industry experience to create innovative ideas to solve complex business challenges.
• Spearheaded effort to create a Global BPML for country rollouts
• Retail architect supporting customer Business transformations

Dublin 2, IE

• Leverage industry experience to create innovative ideas to solve complex business challenges.
• Spearheaded onboarding a new partner for EDI through alliance process and legal to address gaps in retail solution
• Organized sales pursuit to position and sell first customer on newly partnered EDI solution
• Coordinated integration of EDI solution to Fashion asset to enable an accelerated implementation
• Headed discovery and blueprint sessions to gather business requirements for an offline buying tool to use at markets and monitor and control open to buy

Burlington, MA, US

• Supported Retail Sales Team and Account Executives and led discovery sessions for developing implementation estimates and roadmap, staffing and pricing.
• Transitioned projects from Sales to Delivery to ensure successful knowledge transfer
• Planned and executed discovery workshops to ensure business requirements were understood and documented

Teaneck, New Jersey, US

• Supported the Vertical Sales teams in SAP Retail/AFS, Travel and Hospitality and Sports and Entertainment pursuits and developed new logo opportunities.
• Coordinated and supported sales efforts, scoping and estimating projects to produce a proposal
• Architected business solution and negotiated license costs with SAP and the client
• Spearheaded joint sales pursuits, marketing campaigns with SAP and other partners
• Developed midsize market offerings and go to market strategies

• Oversaw a team of 50 consultants supporting presales and delivery of Manufacturing and Retail projects to ensure on time and on budget implementations.
• Supported sales efforts, scoping, risk mitigation, estimating projects, proposals, and SOW preparation
• Provided leadership in the development and staffing of the SAP Commercial practice which includes Retail, AFS and Manufacturing and helped grow the business
• Improved skill sets of consultants and delivery capability on template solutions
• Liaised with SAP to work jointly on account planning and leverage SAP in key accounts
• Implemented innovative strategies and best practices that drove sales. Included in proposals Application Management offerings (AMO), Information Technology Outsourcing (ITO) and Global delivery where applicable

• Supported Sales and managed client relationships, participated in Steering Committee Meetings and oversaw multiphase programs. Developed a multi-year roadmap for IT rollout.
• Managed customer relations while working with the delivery team to ensure a quality project
• Collaborated with customer senior executives on roadmap and strategic discussions regarding SAP Implementation

Walldorf, BW, DE

• Trained a team of 5 consultants to support the SAP retail applications, Point of Sale, Demand Management, and Apparel Footwear Solution and deliver Max Attention and Safeguarding Services
• Delivered feasibility checks, technical integration checks and performance tuning for safeguarded customers as well as escalated customers
• Developed a strong internal network of colleagues within SAP globally (development, sales, consulting, performance and support)
• Coordinated efforts between various SAP organizations, hardware partners, consulting partners, development and the customer during critical escalation
• Analyzed performance issues to determine root cause and develop action plan, resource plan and timeline to resolve issues. Reducing run time for critical batch jobs from 50-100% improvement

Walldorf, BW, DE

• Built and Managed a team of 50 consultants to implement and deliver SAP Retail and AFS solutions
• Hired and trained a team of 50 consultants to support the SAP retail software applications and after completing training was able to achieve a 75% billable utilization
• Organized, staffed and arranged a training facility for a 5-week boot camp
• Analyzed sales pipeline and developed resource requirements matrix to support upcoming projects and business
• Planned, executed and staffed a performance/scalability test for a large volume retailer to process 24 million lines in 6 hours

Walldorf, BW, DE

• 7 retail Go Lives and 2 Upgrades with all clients productive.
• Load and stress testing / performance tuning/Batch schedule design and implementation for high volumes.
• Tested peak processing for maximum throughput.
• Identified processes to test, developed test plans and control criteria.
• Built project plan.
• Assembled joint team with hardware partner.

• Oversaw acquisitions, consolidations, budgeting, forecasting, systems, and implementation of new financial reporting and billing systems.
• Proforma analysis of acquisitions and savings generated by consolidating into current operation
• Implemented productivity measures in branches to monitor performance and profitability