Richard Hicks Email & Phone Number

Pasco, WA, US

• VEHICLE SERVICE COORDINATOR:The Service Coordinator is responsible for the scheduling of vehicles for maintenance in a large repair facility. The Service Coordinator acts as an advocate for their clients and provides.
• Communicating with clients and employs about services and/or repairs needed.
• Collaborating with clients and employs about services and/or repairs needed.
• Delegating tasks to appropriate team members.
• Facilitating cross-channel feedback from customers and employees to management and executive teams.ESTIMATOR:Estimators lead customers through the process of getting their vehicle repaired after an accident. They act.
• Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage.

• Under minimal supervision, the Commercial Parts Manager will be responsible for the complete operation of the parts department. Using OEM software to find the correct parts for stocking parts warehouse and returns..
• Use OEM software to process parts request by VIN number
• Knowledge of aftermarket availability and sourcing of parts
• Analyze inventory requirements
• Order, receive and track parts for both counter and repair order sales
• Perform work accurately with proper paperwork and accounting

Reading, PA, US

• The Maintenance Coordinator will complete inventory and administrative processes that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will.
• Full oversight of inventory productivity at the branch for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.
• Receive and store parts in an organized and easily accessible manner. Ensure that updates to Parts Planner occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.

Miami, FL, US

For more than five years, I have executed a wide range of operational and administrative efforts, including customer, quality, and workflow management with Ryder to achieve goals. As Shop Supervisor, I partner with senior managers to create a culture of safety, continuous improvement, and productivity. To excel in a competitive environment, I liaise with.

Mooresville, NC, US

My time with Lowe’s was successful and challenging. As Customer Service Rep, I accomplished all responsibilities in a high volume, fast paced environment with a commitment to problem solving and meeting the needs of customers. In this capacity, I provided high quality work as a collaborative and dedicated team member, handling customer concerns with poise..

In 2011 I joined Pendleton Grain Growers - a high quality seed plant company with 80+ years of experience providing expert and certified seed services. As Foreman and Assistant Manager, I established new fleet service department from the ground up with responsibility for trucks, trailers, and equipment with the aim of revitalizing the maintenance program..

Spokane, WA, US

Customer Liaisons to technician to schedule servicing and/or repair of vehicle. Discuss the customers request and translate request into a repair order for technician. Prioritize and assign repair request from customer and management in order to stay within a 5 percent margin of set schedule. Reduce or eliminate outsourcing cost by maintaining scheduled.

Spokane, WA, US

Maintain vehicle operation by completing inspections and preventive maintenance requirements. Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, emission.

Soldier - Light to heavy vehicle repair / Power generation unit repair / Squad leader.Honorable Discharge with following accomplishments: Southwest Asia Service Medal, 2 Kuwait Liberation Medal, 6 Achievement Certificates for above average performance, 4 Achievement Medals for Good Conduct. Successfully completed Primary Leadership Development Course.

Certificate Of Completion, Intro To Microsoft

Certificate Of Completion, Automotive Service And Repair

Certification, Primary Leadership And Development Course

High School Diploma