As an instructional designer and training program facilitator, my area of expertise is helping companies compete through human talent.In a world where businesses have to continually adapt, learning is a competitive necessity. Especially where the focus is on sales, the winners will have employees skilled in understanding customer behavior, sales triggers, and the value of their offerings. In my training career, I led learners to develop the productive behaviors needed for performance. In every role, my training guided staff to increase sales by knowing how to develop a customer-centered mindset and how to listen and respond.I am effective in any industry, having delivered revenue growth for companies as varied as Zilis, American Tire Distributors, Charter Communications, US Cellular, and the QTI Group. I draw on my own successful experience as a sales representative and sales manager to shape my training programs. All of my efforts are known for enjoyable learning experiences that matter to the individual and the company. I am an innovative and strategic thinker with a track record in executing improved training, sales, and marketing programs which have resulted in increased sales, greater customer satisfaction, improved performance, and employee retention. I provide team members with a deeper understanding of products and compensation plan. I train teams on personal development and how to connect with customers to build the optimal team. Specialties: Project Management, Market Growth Strategies, Customer Relations, Technical Training, Negotiation Skills, Presentation Skills, Group & Individual Training Facilitation, Learning Management Systems
Listed skills include Sales Operations, Product Marketing, Leadership, B2B, and 46 others.
