Rick Baker

Rick Baker Email and Phone Number

Servant leader creating solutions through the Power of People | VP of Operations | Going the distance to get it done @ Custom Business Solutions
Rick Baker's Location
Tyler, Texas, United States, United States
Rick Baker's Contact Details
About Rick Baker

With almost 30 years of experience in the restaurant and hospitality industry, including 7 years of multi-unit management and 12 years of executive leadership, I bring a high level of energy and zeal in all that I do. A self-starter skilled at global decision making, calculated risk assessment and interdepartmental coordination. People are my passion and I'm blessed to be in an industry that feels the same.

Rick Baker's Current Company Details
Custom Business Solutions

Custom Business Solutions

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Servant leader creating solutions through the Power of People | VP of Operations | Going the distance to get it done
Rick Baker Work Experience Details
  • Custom Business Solutions
    Vice President Operations
    Custom Business Solutions Dec 2022 - Present
    Irvine, California, Us
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  • Custom Business Solutions
    Strategic Operations
    Custom Business Solutions Nov 2021 - Feb 2023
    Irvine, California, Us
    Provide expert-level oversight and operational excellence in the identification of process gaps, ideation and creation of policies and procedures, and implementation of SOPs. Work collaboratively with department leaders to define, document, train and implement process improvement initiatives.
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  • Batwing Mowing
    Owner
    Batwing Mowing Jun 2021 - Present
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  • Fork & Knife Hospitality
    Owner
    Fork & Knife Hospitality Jan 2015 - Present
    Tyler, Tx, Us
    Restaurant consultant specializing in operations management, food and recipe development, supply chain and vendor management, POS and online ordering solutions, and employee training for hourly and salaried positions.
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  • Torchy'S Tacos
    Director | Strategic Operations
    Torchy'S Tacos Aug 2019 - Jun 2021
    Austin, Texas, Us
    Assists in the prioritization, creation and implementation of plans, strategies, policies & procedures designed to promote & carry out the goals and vision of the company. Serves as a product owner and project lead on critical initiatives and works directly with leadership to determine the path forward. Oversees all restaurant systems and manages QA cycle, new developments/features and integrations with all systems. Reports to CTO.
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  • Custom Business Solutions
    Project Manager And Consultant
    Custom Business Solutions May 2018 - Aug 2019
    Irvine, California, Us
    On-site management of restaurant-related projects, ranging from new POS, back office replacement, online ordering platforms, etc. Works directly with the C-Suite to determine project plan, time, scope and cost. Assists with vendor relations, product demonstrations and contract negotiations. Reports to CEO.
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  • Austin'S Pizza
    President, Coo
    Austin'S Pizza Feb 2017 - Aug 2017
    Austin, Tx, Us
    Recruited by Owner/CEO to provide executive level support, drive results and maintain the P&L, while driving operations. Tasked to stabilize and improve operations and receding sales by implementing systems and procedures with greater accountability. Challenges were outdated technology, missing policies and no structure for reporting, training, budgeting or communication.• Created new systems for ordering, budgeting and scheduling to track costs at the store level and educate managers. Weekly savings of $11K in F&B and $4K in labor• Uncovered $550K+ in unneeded expenses. Began review process for redundancy• Restructured P&L for greater transparency and straightforward reporting• Used 13-week forecast with Controller to budget and plan cash flow scenarios• Conducted RFP’s for a new F&B distributor, ($120K in 1st year savings), ERPsolution and a new POS; developed corresponding pilots, rollouts and training programs
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  • Fired Up, Inc.
    Vice President / Director Of Strategic Operations
    Fired Up, Inc. Nov 2013 - Jan 2017
    The Director of Strategic Operations controls the Culinary, F&B, Purchasing, Training, Catering and Operational IT departments. Reported to CEO.
  • Fired Up, Inc.
    Sr. Director Of Leadership Development & It
    Fired Up, Inc. Dec 2012 - Nov 2013
    As Sr. Director of Leadership Development and IT, I managed a team of 14 employees across 4 departments and was involved in training program updates for hourly and salary staff, restaurant contest creation and management, catering menu updates, sourcing a new POS and the transition of that POS.
  • Fired Up, Inc.
    Director Of Operations Services
    Fired Up, Inc. Nov 2011 - Dec 2012
    Director of Operations Services is responsible for the communications, strategic planning and project management for the company, as well as analytical reporting and decisions made on behalf of restaurant management teams. As the liaison between the Home Office and Teams in the field, Guest Relations, Loyalty Program management and the Catering department also fall under Operations Services.
  • Johnny Carino'S
    Assistant Area Director
    Johnny Carino'S Jul 2011 - Nov 2011
    Responsible for overseeing multiple restaurants and their sales growth, LRM efforts, staff/management development and financial prudence, as well as to ensure absolute guest satisfaction and operational profitability.
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  • Johnny Carino'S
    Manager/Managing Partner
    Johnny Carino'S Sep 2005 - Nov 2011
    Responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. Oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.
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  • Vermejo Park Ranch
    Sous Chef / Restaurant Manager
    Vermejo Park Ranch 2003 - 2004
    Raton, Nm, Us
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Rick Baker Skills

Restaurant Management Customer Service Restaurants Hospitality Team Building Catering Food Food And Beverage Inventory Management Menu Development Training P&l Food Service Sales Hospitality Management Team Leadership Budgets Food Safety Social Media Pos Event Planning Income Statement Strategic Planning Marketing Strategy

Rick Baker Education Details

  • Texas Tech University
    Texas Tech University
    Institutional Management
  • Western Colorado University
    Western Colorado University
    Parks And Rec Managment
  • Tyler Junior College
    Tyler Junior College

Frequently Asked Questions about Rick Baker

What company does Rick Baker work for?

Rick Baker works for Custom Business Solutions

What is Rick Baker's role at the current company?

Rick Baker's current role is Servant leader creating solutions through the Power of People | VP of Operations | Going the distance to get it done.

What is Rick Baker's email address?

Rick Baker's email address is ri****@****cos.com

What is Rick Baker's direct phone number?

Rick Baker's direct phone number is +190371*****

What schools did Rick Baker attend?

Rick Baker attended Texas Tech University, Western Colorado University, Tyler Junior College.

What skills is Rick Baker known for?

Rick Baker has skills like Restaurant Management, Customer Service, Restaurants, Hospitality, Team Building, Catering, Food, Food And Beverage, Inventory Management, Menu Development, Training, P&l.

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