Rick Garcia Email & Phone Number

Tampa, Florida, United States

• Develop and implement training programs utilizing synchronous and asynchronous content delivered in-person and online.
• Utilize predictive analytics to implement onboarding program for 10,000+ participants on an annual basis.
• Coordinate development of multiple new large-scale, concurrent initiatives involving collaboration with key stakeholders within and beyond the organization.
• Collect data and feedback from 23,000+ interactions to identify participant retention risks and continuously collaborate with organizational managers to improve onboarding practices.
• Supervise employees in various roles, including consistent evaluation, accountability, and strategizing of staffing needs.

Bowling Green, OH

• Collaborate with Associate Director to revive and implement a support group for students called Honoring, Urging, and Empowering (H.U.E.) Queer and Trans People of Color.
• Facilitate biweekly support group meetings with lead student facilitator to create a safe space on campus for QTPOC students.
• Collaborate with campus partners to plan the 2020 Latinx Issues Conference, an annual conference featuring scholarship and creative works dealing with Latinx issues and Latin American Studies.
• Assist in the facilitation of SafeZone programs, a series of LGBTQ+ allyship training workshops.
• Assist in the implementation of a follow-up workshop to SafeZone focused on intersectionality.
• Coordinate an assessment plan to gauge opportunities to connect with and better serve Latinx students.

Bowling Green, OH

• Advise the Homecoming Student Steering Committee and the planning of the events of the week of Homecoming, as well as recruitment of next committee.
• Advise Falcon Miracles at BGSU, a 36-person student steering committee for BGSU’s Dance Marathon and Bike 4 Tikes fundraiser events benefitting the Children’s Miracle Network.
• Supervise a team of 6 student assistants working the Campus Activities front desk, involving training, scheduling, accountability, and delegation of special projects.
• Coordinate the planning of major events and programming, including Falcon Family Weekend, Applauding Excellence Awards (annual award ceremony for student leaders), etc.
• Innovate student organization training delivery method on a team of 2 graduate assistants to a conference-style delivery to revitalize engagement with student organization officers.
• Supervise undergraduate event-planning practicum student, involving delegation of projects, crafting of developmental opportunities, and accomplishment of practicum learning objectives.

Bowling Green, OH

• Coordinate evaluation and assessment procedures for Student Orientation, Advising, and Registration (SOAR) and Fall Welcome (welcome weekend program) to align with renewed programmatic learning objectives and goals.
• Assist in the execution of 17 one-day SOAR sessions, 5 one-day Transfer Orientation sessions, and a four-day welcome week program, welcoming 3,500 first-year and transfer students and 6,000 guests.
• Innovate delivery method of assessment data for SOAR and Fall Welcome from written reports into more visually engaging info-graphic summary reports, involving graphic design and data synthesis.
• Supervise 4 senior-level Orientation Team Leaders (OTLs), 16 mid-level Orientation Leaders, and 150 entry-level Opening Weekend Group Leaders.
• Manage various aspects comprising the SOAR program, including coordination of logistics, answering questions, crisis management, and facilitating sessions with minimal notice.
• Facilitate orientation staff training, including the team retreat, weekly 2-hour training course, and intensive 7-day training week prior to SOAR sessions beginning.

Gainesville, Florida Area

• Participated in 23 two-day overnight Preview Sessions, 1 two-day non-overnight Preview session, and 7 one-day Transfer and PaCE Preview sessions, welcoming over 7,500 first-year students, 1,400 transfer students, and.
• Supervised 45 orientation leaders and 5 student orientation coordinators.
• Conducted evaluations with orientation leaders to continually improve experience and quality of service provided to students and families.
• Assisted with check-in process for orientation sessions.
• Served as point of contact for crisis/issue management during sessions.
• Facilitated educational sessions for family members as well as students, often with minimal notice.

Master Of Arts - Ma, College Student Personnel

Bachelor Of Science - Bs, Public Relations