Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planningCommunicate clearly with administrative and health care staff as well as patients and vendorsOversee server systemsIdentify security vulnerabilities and eliminate them with strategic solutions that increase data safetyDirect and support implementation of software and hardware upgradesIdentify and recommend new technology solutions for implementation within our environmentOversee management of the clinic's help desk

IT networking, home, automotive, boating, and business automation.Data Recovery & Backup. Network Management. 25+ Years of experience. Managed IT Support.

The IT Manager reports to Founder CEO and is responsible for management and oversight of operating systems and system applications, as well as the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. Also responsible for managing Systems Administrator and Help desk personnel.

Director IT / Facilities: Reporting directly to college president; General Responsibilities • Effectively manages the day to day operations of the IT / Facilities departments, including budgeting.• Develop strategic IT / Facilities plans including; Disaster Recovery, new facility instillation planning, facility relocation planning, internal end user education planning, infrastructure enhancements, vendor management, data center administration and reporting system development.• Ensure security of data and systems• Draft, implement and enforce all IT policies• Provide management of all IT personnel; responsibilities include interviewing, hiring, training, planning, assigning and directing work, appraising performance and developing staff • Evaluate the applicability of new technologies and IT concepts • Identify key business processes and areas of business that could benefit from technology• Develop and implement departmental metric reporting • Ensure all IT systems are monitored for optimal performance• Provide oversight of in-progress IT projects • Directly manage special projects • Act as a liaison between IT and executive management and key business personnel • Negotiate contracts with third party vendors and service providers • Assess IT project needs and assign appropriate technical resources IT oversight Responsibilities (with hands on experience)• Microsoft SQL Server Environment • Microsoft .NET Development • Business Systems, CMS, Student Portal• Document Imaging • Internal security camera systems• Network Systems sonicwall, cisco• VMWare Virtualization Environment SAN Servers HP Dell• Microsoft Sharepoint Services• Wireless, and VOIP Telephony • Data (local and wide area) and Telephony Services • Internet Facing Services • Desktop Services • Windows Desktops • Database Management• IT Procurement • IT Asset Management • Desktop Support • Printer Management • Copying and Faxing Services

Reporting directly to corporate CTO: Global Process Mgmt. ITIL Process implementation Responsible for auditing and managing implementation of best practice processes throughout organization. Auditing and approving tools to be implemented for corporate compliance to best practices. Global Change Mgmt. team: Manage software life cycle from product release to sunset verifying all points of process compliance have been tracked and documented per traceability requirements. Report to Customer SLA, FTC, SAS70, SOX, and internal auditing for process compliance. Corporate Software Configuration Management: Working directly with Financial Public Services group development teams in design, implementation, and versioning of source code. Local Desktop support team. Managing desktop support for 300+ employees. Desktop, Engineering, and Call Center support.

Global Software Configuration Management Previously Working directly with Financial Public Services group development teams in design, implementation, and versioning of source code.  Overall projects utilizing Ant scripting, Java coding, and WebSphere application processes. Recognized by Operations Department (NOC) for spending personal time training, helping teams with publication of code, and developing publication processes. Published Website to display processes and status of Version Management activities.

Sr. QA Engineer / Manager : Previously Responsible for QA Engineering team as well as technical advisor to peer QA team. Implemented processes and procedures for internal QA department. Championed and performed automated / semi – automated testing for FPS QA testing effort. Acknowledged for contributions to and organization of numerous product releases. Performed Test Tool evaluations for many products including Empirix, Mercury, Rational, Compuware, etc.

Netspeak was a premium provider of VoIP full network solutions.Configuration & Integration Manager:Reporting directly to VP QA: Responsible for managing, reporting and budgeting of the following teams.  Software Configuration Management team. o Developed processes and administered SCM activities for both Sun and NT platforms. o Implemented Rational Products suite for Configuration Management (i.e. ClearCase, ClearQuest)  Integration Test Team.o Functionally tested proprietary software which allowed transfer of voice packets over IP networks (VoIP). Wrote test cases, executed test plans, and reported defects prior to System test release.o Tested Client/Server, Web based, and Database applications using a variety of proprietary and marketed software tools.o Initiated several forms of feedback mechanisms to track trends in testing results and identify problem areas.

Tektronix is a leading provider of Television test and measurement systems.Sr. Software Engineer: Developed and supported test software for automated test systems (ATE) “Productivity Tools” to satisfy the calibration, verification, and measurement requirements of Television Products worldwide service. Enhanced existing test software / systems as required. Worked with TV manufacturing Engineering to develop appropriate test and measurement solutions.

Sr. Software Engineer: Programmed in multiple languages for automated test stations to test and / or calibrate television video / audio measurement equipment. Designed libraries of automated tests for television video / audio test equipment. Designed and managed building of test equipment, fixtures, and software tests. Prepared reports, graphs, and charts used in making purchasing, design and development decisions.Software Engineer: Previously Developed functions, graphic routines, instrument tests, and algorithms for Tektest test platform – Test platform (ATE) to Calibrate and Quality Control Tektronix Television Broadcast products.  Created algorithms, instrument tests, for CCD Camera – Camera system to view analog Television Waveform Monitors and digitize viewable output for analysis.  Administered NOVEL Network and provided support.