Rickena Bates Email & Phone Number

San Francisco Bay Area

Manage affiliate subscription accounts. Provide affiliate and customer support services via phone, email, and face to face interaction. Coordinate ground transportation for large events, special occasions, leisure, corporate, conventions and small group services. Book new reservations, manage unconfirmed and future reservations and provide dispatch service for rides in progress. Effective liaison between affiliates, customers and internal departments.

Oakland, Ca

Register new patients and verify returning patients to ensure medical documents are current and valid for accessibility into facility. Answer general inquiries, resolve patient complaints and escalate unresolved issues to management personnel to ensure client satisfaction. Facilitate inter-departmental communication to effectively provide customer support. Maintain up-to-date knowledge of products and industry changes and conduct facility tours for potential investors.

Oakland

Manage reservations, greet and seat guests while monitoring dining rooms and bar areas for seating availability. Record each guest food and beverage orders, relay orders to bar and kitchen and secure payment for all transactions using Micros POS software systems.Guide guests through the restaurant experience while demonstrating thorough knowledge of the menu, up-selling alcoholic beverages and promoting daily specials. Assist other areas of the restaurant as requested, including back of house/kitchen, barback, bussing, cleaning/setting tables, stocking and maintain cleanliness of stations.

San Francisco Bay Area

Greet and check in passengers in at domestic and international ticket counter and gate: issue boarding passes, seat assignments for outgoing flights and tag luggage for appropriate destination. Resolve customer complaints regarding ticketing and baggage handling when problems arise (i.e. lost baggage, lost/misplaced tickets, canceled flights or delayed flights). Answer general customer inquiries regarding flight schedules, fares, space availability and TSA rules and regulations. Provide general airport information and directions to terminals, ground transportation, restrooms and gates.

Bachelor'S Degree, Sociology

Associate Of Science (A.S.), Associate Of Arts (A.A.),, Sociology, Ethnic Studies, Liberal Arts, 4.0