Rickena Bates

Rickena Bates Email and Phone Number

Affiliate Account Manager at iCARS powered by Limos.com @ iCARS powered by Limos.com
Pier 50, Shed A, San Francisco,CA 94158,United States
Rickena Bates's Location
San Francisco Bay Area, United States
About Rickena Bates

Manage affiliate subscription accounts. Provide affiliate and customer support services via phone, email, and face to face interaction. Coordinate ground transportation for large events, special occasions, leisure, corporate, conventions and small group services. Book new reservations, manage unconfirmed and future reservations and provide dispatch service for rides in progress. Effective liaison between affiliates, customers and internal departments.

Rickena Bates's Current Company Details
iCARS powered by Limos.com

Icars Powered By Limos.Com

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Affiliate Account Manager at iCARS powered by Limos.com
Pier 50, Shed A, San Francisco,CA 94158,United States
Website:
icars.cc
Employees:
6
Rickena Bates Work Experience Details
  • Icars Powered By Limos.Com
    Affiliate Account Manager
    Icars Powered By Limos.Com Aug 2014 - Present
    San Francisco Bay Area
    Manage affiliate subscription accounts. Provide affiliate and customer support services via phone, email, and face to face interaction. Coordinate ground transportation for large events, special occasions, leisure, corporate, conventions and small group services. Book new reservations, manage unconfirmed and future reservations and provide dispatch service for rides in progress. Effective liaison between affiliates, customers and internal departments.
  • California State University, East Bay
    Student
    California State University, East Bay Sep 2012 - Jun 2014
  • Harborside Health Center, Oakland Ca
    Front Desk Associate
    Harborside Health Center, Oakland Ca Jun 2011 - Sep 2013
    Oakland, Ca
    Register new patients and verify returning patients to ensure medical documents are current and valid for accessibility into facility. Answer general inquiries, resolve patient complaints and escalate unresolved issues to management personnel to ensure client satisfaction. Facilitate inter-departmental communication to effectively provide customer support. Maintain up-to-date knowledge of products and industry changes and conduct facility tours for potential investors.
  • Joie De Vivre Hotels - Commune Hotels & Resorts
    Hostess/Server
    Joie De Vivre Hotels - Commune Hotels & Resorts Jul 2008 - Oct 2010
    Oakland
    Manage reservations, greet and seat guests while monitoring dining rooms and bar areas for seating availability. Record each guest food and beverage orders, relay orders to bar and kitchen and secure payment for all transactions using Micros POS software systems.Guide guests through the restaurant experience while demonstrating thorough knowledge of the menu, up-selling alcoholic beverages and promoting daily specials. Assist other areas of the restaurant as requested, including back of house/kitchen, barback, bussing, cleaning/setting tables, stocking and maintain cleanliness of stations.
  • United Airlines
    Customer Service Specialist
    United Airlines Jan 2008 - Jul 2008
    San Francisco Bay Area
    Greet and check in passengers in at domestic and international ticket counter and gate: issue boarding passes, seat assignments for outgoing flights and tag luggage for appropriate destination. Resolve customer complaints regarding ticketing and baggage handling when problems arise (i.e. lost baggage, lost/misplaced tickets, canceled flights or delayed flights). Answer general customer inquiries regarding flight schedules, fares, space availability and TSA rules and regulations. Provide general airport information and directions to terminals, ground transportation, restrooms and gates.

Rickena Bates Skills

Customer Service Social Media Facebook Microsoft Office Microsoft Excel Public Speaking Event Planning Research Data Entry Team Building Coaching Management Microsoft Word Quickbooks Powerpoint Fundraising Event Management Inventory Management Nonprofits Blogging

Rickena Bates Education Details

Frequently Asked Questions about Rickena Bates

What company does Rickena Bates work for?

Rickena Bates works for Icars Powered By Limos.com

What is Rickena Bates's role at the current company?

Rickena Bates's current role is Affiliate Account Manager at iCARS powered by Limos.com.

What schools did Rickena Bates attend?

Rickena Bates attended California State University - East Bay, Contra Costa College.

What skills is Rickena Bates known for?

Rickena Bates has skills like Customer Service, Social Media, Facebook, Microsoft Office, Microsoft Excel, Public Speaking, Event Planning, Research, Data Entry, Team Building, Coaching, Management.

Who are Rickena Bates's colleagues?

Rickena Bates's colleagues are Elisandro Barajas, Thint Myat, Surendra Epuru.

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