Rickena Bates Email and Phone Number
Manage affiliate subscription accounts. Provide affiliate and customer support services via phone, email, and face to face interaction. Coordinate ground transportation for large events, special occasions, leisure, corporate, conventions and small group services. Book new reservations, manage unconfirmed and future reservations and provide dispatch service for rides in progress. Effective liaison between affiliates, customers and internal departments.
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Affiliate Account ManagerIcars Powered By Limos.Com Aug 2014 - PresentSan Francisco Bay AreaManage affiliate subscription accounts. Provide affiliate and customer support services via phone, email, and face to face interaction. Coordinate ground transportation for large events, special occasions, leisure, corporate, conventions and small group services. Book new reservations, manage unconfirmed and future reservations and provide dispatch service for rides in progress. Effective liaison between affiliates, customers and internal departments. -
StudentCalifornia State University, East Bay Sep 2012 - Jun 2014 -
Front Desk AssociateHarborside Health Center, Oakland Ca Jun 2011 - Sep 2013Oakland, CaRegister new patients and verify returning patients to ensure medical documents are current and valid for accessibility into facility. Answer general inquiries, resolve patient complaints and escalate unresolved issues to management personnel to ensure client satisfaction. Facilitate inter-departmental communication to effectively provide customer support. Maintain up-to-date knowledge of products and industry changes and conduct facility tours for potential investors.
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Hostess/ServerJoie De Vivre Hotels - Commune Hotels & Resorts Jul 2008 - Oct 2010OaklandManage reservations, greet and seat guests while monitoring dining rooms and bar areas for seating availability. Record each guest food and beverage orders, relay orders to bar and kitchen and secure payment for all transactions using Micros POS software systems.Guide guests through the restaurant experience while demonstrating thorough knowledge of the menu, up-selling alcoholic beverages and promoting daily specials. Assist other areas of the restaurant as requested, including back of house/kitchen, barback, bussing, cleaning/setting tables, stocking and maintain cleanliness of stations. -
Customer Service SpecialistUnited Airlines Jan 2008 - Jul 2008San Francisco Bay AreaGreet and check in passengers in at domestic and international ticket counter and gate: issue boarding passes, seat assignments for outgoing flights and tag luggage for appropriate destination. Resolve customer complaints regarding ticketing and baggage handling when problems arise (i.e. lost baggage, lost/misplaced tickets, canceled flights or delayed flights). Answer general customer inquiries regarding flight schedules, fares, space availability and TSA rules and regulations. Provide general airport information and directions to terminals, ground transportation, restrooms and gates.
Rickena Bates Skills
Rickena Bates Education Details
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Sociology
Frequently Asked Questions about Rickena Bates
What company does Rickena Bates work for?
Rickena Bates works for Icars Powered By Limos.com
What is Rickena Bates's role at the current company?
Rickena Bates's current role is Affiliate Account Manager at iCARS powered by Limos.com.
What schools did Rickena Bates attend?
Rickena Bates attended California State University - East Bay, Contra Costa College.
What skills is Rickena Bates known for?
Rickena Bates has skills like Customer Service, Social Media, Facebook, Microsoft Office, Microsoft Excel, Public Speaking, Event Planning, Research, Data Entry, Team Building, Coaching, Management.
Who are Rickena Bates's colleagues?
Rickena Bates's colleagues are Elisandro Barajas, Thint Myat, Surendra Epuru.
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