Peter Rickers Email & Phone Number

Egtved, Dk

As Business Unit Leader, I hold full responsibility for the Manufacturing division, managing delivery, customer satisfaction, and growth. Key responsibilities and achievements include:Delivery Management: Held overall responsibility for all project deliveries within the business unit. Participated in steering committees for all major projects to oversee progress and mitigate risks.Operational Coordination: Managed daily coordination with delivery teams, focusing on resource allocation, quality assurance, and problem-solving to ensure successful project outcomes.Process Optimization: Optimized internal workflows to improve delivery efficiency, streamline processes, and enhance team collaboration. Led improvements in the bidding process to increase win rates, reduce costs, and minimize risks in proposal development.Strategic Communication: Set the strategy for internal and external communication and maintained an ongoing dialogue with the marketing department to ensure consistent messaging and alignment with business objectives.Strategic Sales Support: Collaborated with sales representatives by setting strategy, defining priorities, and directing their focus on key customers and opportunities. Ensured alignment with the unit's strategic goals.By combining strategic leadership with hands-on operational management, I ensured seamless execution, fostered growth, and enhanced efficiency for both Mjølner and its clients.

As Sales Manager, I played a key role in driving daily sales operations and strengthening collaboration across departments. My responsibilities included:Sales Leadership: Led daily sales activities, ensuring a strong focus on pipeline management and seamless coordination with departments such as Administration, Finance, Delivery, and Project Management.Client Engagement: Sold consultancy services and projects to some of Mjølner’s largest clients, fostering long-term partnerships and securing high-value contracts.Extended Leadership Group: Actively contributed to strategic discussions and operational decisions as part of the “Extended Leadership Group,” bridging communication between management levels and operational teams.Through hands-on efforts and strategic collaboration, I consistently delivered results that contributed to Mjølner’s growth and delivery excellence.

Århus Area, Denmark

In my role as Business Development Manager, I focused on expanding Mjølner’s services and growing its client portfolio. Key achievements and responsibilities included:Sales and Client Growth: Sold consultancy services and projects, ensuring rapid growth of both revenue and turnover.Development of Service Offerings: Developed new services tailored to customer needs, e.g. launching a freelancer-based consultancy service.Leadership of Consultancy Department: Expanded the freelancer consultancy initiative into a dedicated department, leading recruiters responsible for sourcing and managing freelance consultants.This role allowed me to combine strategic thinking with hands-on execution, driving growth for all of Mjølner’s clients.

As an Account Manager, I held end-to-end responsibility for managing customer accounts, combining commercial ownership with oversight of project delivery. Key responsibilities and achievements included:Customer Management: Primary point of contact for portfolio of customers, ensuring both commercial and delivery success.Sales and Delivery Integration: Sales for mobile and web development projects and ensured customer satisfaction.This role allowed me to combine strategic sales skills with operational delivery oversight, ensuring seamless customer experiences and contributing to Mjølner’s growth.

As a Senior Consultant at UNI-C, I combined software development, project leadership, and customer advisory services to deliver innovative IT solutions. Key responsibilities and achievements included:Software Development: Developed web-based systems, including a custom CRM system tailored to customer needs.Technical Project Leadership: Technical implementation of a learning management system for the University of Copenhagen, acting as the primary liaison between the Norwegian supplier and the client.Operations and Hosting Services: Established and managed a small operations center.Customer Advisory and Technical Sales: IT consultancy to smaller public sector clients, selling tailored solutions that addressed specific organizational needs.

Technical support of "Sektornet", a large network for ~4000 Danish educational institutions.

Network administration. UNIX server administration. End-user support. End-user training.

UNIX server maintenance. Setting film for pre-print.

Project Manager, It Project Manager

M.Sc., Computer Science

Activities and Societies: TÅGEKAMMERET, member at the board of the recreative group for maths, physics and computer science at Aarhus.