Rickey-Dean W. Email & Phone Number

Rickey-Dean is highly motivated and has over 18 years of experience in the Learning and Development Field. He is an enthusiastic team leader and member, with strong interpersonal, organisational and communication skills. Areas of expertise include Programme Management, Team Leading, Training Needs Analysis, Learning Strategy and design and delivery with an emphasis on Customer Relationship Management, Telecommunications, Call Centres and further experience in Retail.Achieves results through understanding needs and requirements and planning solutions effectively. Rickey-Dean comes from a strong entertainment industry background. For the past few years focus has moved to the Consulting and Learning and Development fields with emphasis on system implementations for large change projects, particularly specialising in ERP and CRM support systems including but not limited to:• SAP• Siebel• Oracle• FrontlineRickey-Dean has a high level of experience in both in the public and private sector. He has a wide range of Learning project/progamme management experience from Regional projects; managing teams which are located nationally to complex Multi National projects where teams are globally dispersed.

Listed skills include Training, Program Management, Change Management, Consulting, and 46 others.