Rickey Di Dio Email & Phone Number

Katy, Tx, Us

Katy, Tx, Us

Katy, Tx, Us

Houston, Texas Area

Work with professional and amateur golfers, utilizing data to aid decision making with practice plans, equipment, tournament strategy, and scheduling.Communicate with stakeholders to plan and design data analytics strategies and measurement frameworks to direct and monitor progress.Implement data capture techniques including web scraping(Beautiful Soup) to store data into MS SQL Server databases and Excel tables.Develop queries to manage and analyze data by producing statistical reports, scouting analysis.Continuous collaboration with stakeholders to track data integrity and ensure proper variables are being tracked. Utilize data to build dynamic reports with business intelligence tools(Power BI, Tableau) to visualize easy-to-comprehend results and insights.

As part of the Professional Services team at Pendo, I help customers accelerate their time to value through enablement sessions, troubleshooting, and ensuring best practices align with customer goals.Successfully helped clients to implement product analytics tool(Pendo) into existing tech and product stacks.Collaborated with stakeholders to gather business requirements needed to create implementation roadmaps and timelines along with working with clients to find an agreeable scope of work.Conducted weekly meetings to educate clients on technologies, share implementation best practices, trained clients on using the product to meet their business use cases.Led Technical Office Hours trial to provide support for Free customers.Conducted supplemental meetings with cross-functional teams, including engineering and marketing, to ensure all technical requirements are understood and being met.Served as subject matter advisor for Pendo/Twilio Segment integrations on customer calls.Supported customers from the US Eastern time zone to Australia/New Zealand.Team lead conducting weekly 1:1’s and participated in recruiting interviews.Evaluated mock training sessions for new team members, providing feedback as well as training and sharing product best practices.Developed an ongoing professional development framework and contributed to creation of talent assessment metrics.

Ran marketing technology(MarTech) implementation projects with SaaS clients. Successfully helped clients to implement customer data platforms(CDPs)(Segment) and user analytics tools(Pendo). Created project roadmaps and timelines along with working with clients to find an agreeable scope of work. Conducted weekly meetings to educate clients on technologies, share implementation best practices, trained clients on using products. Developed event tracking plans, set up tool integrations, created custom client-specific deliverables and documentation. Conducted supplemental meetings with engineering and marketing team members to ensure all technical requirements are understood and being met.

Houston, Texas Area

Developed optimal service area and routing for residential lawn customers. Designed and implemented customer acquisition programs.Analyzed scheduling efficiency plans to maximize profit.Developed cost models for landscaping projects to ensure labor and material costs were maintained.

League City, Tx

Developed and maintained business, formulating target lists of potential customers in service areas.Cold call, email, and visit targets to initiate the sales process.Performed property evaluations, creating proposals tailored to customer needs and budget. Responsible for the ongoing account management; ensuring that services were being performed and desired results delivered.

Houston, Texas Area

Solely managing two $4 million new construction towboat builds.Set and followed a project plan to track tasks on each phase of construction, completing requisitions for items up to $100k, tracking lead and delivery times, and scheduling outside contractors. Worked alongside two other PMs, ensured proper resource allocation to meet project deadlines.Attended weekly milestone meetings with senior management and owners to share progress updates and make adjustments as needed. Progress walkthroughs with customers, confer with foremen on issues and recommend changes. Act as the primary contact for all steel ordered at the company, using multiple outside vendors and working with engineering to ensure proper drawings and BOMs were transferred.

Houston, Texas Area

Developed hiring manager relationships using a variety of sources such as ZoomInfo, Indeed, LinkedIn, SalesForce, Career Builder, Monster, internet searches, referrals, and other organized directories to develop daily detailed recruiting and cold call marketing plans. Met clients to tour facilities, determine current and future needs, present our service, and to learn about company cultures. Met candidates in person to determine current salary, work history, benefit information, future priorities, and negotiate salaries. Successfully recruited candidates for Cameron, Toshiba International, Spectra Energy, and Invesco.

Houston, Texas Area

Full-desk recruiting, developing and managing client accounts, as well as recruiting and interviewing candidates. Cold call passive candidates and prospective clients to present available opportunities. Successfully recruited out of state candidates to move to Houston while negotiating relocation expenses. Recruited candidates for FMC Technologies, Cameron, Axon Energy Products, TD Williamson, Flow-Tek, National Oilwell Varco, and more.

Built and maintained a staff of resources using a variety of mediums including internet job marketing, local advertising, and referrals.Solely recruited resources to staff and manage over 14,000 hours over 23 months with non exclusive agreements in a small, limited market.Recruited RNs and LVNs for per diem staffing.Marketed to existing and potential clients to generate business using mail outs, emails, phone calls, and direct visits.Collected timesheets and entered payroll information into Excel workbook to provide hours to home office.On call 24 hours a day, 7 days a week to service client facilities at any time of need.In charge of all hiring/firing decisions and processed all new hire paperwork and maintained personnel files while complying with all federal and state workplace laws and regulations.Attended networking events such as business after hours, ribbon cuttings, and golf tournaments.

Built and maintained a staff of resources using a variety of mediums including internet job marketing, local advertising, and referrals.Recruited resources to staff 72,000 hours in 10 months in 2008 with non exclusive agreements.Recruited industrial and clerical positions.Marketed to existing and potential clients to generate business using mail outs, emails, phone calls, and direct visits.Collected timesheets and entered payroll information into personally built Excel workbook to provide hours to home office.Attended networking events such as business after hours, ribbon cuttings, and golf tournaments.On call 24 hours a day, 7 days a week to service client facilities at any time of need.Industrial Safety Training Council scheduling and drug testing.

Beaumont/Port Arthur, Texas Area

Commission based retail sales of golf equipment and apparel.Personal club fitting using Vector Launch monitor.Listed items for sale on internet auction site.

Serviced guests in dining area, trained new wait staffSet up, maintained and serviced guests as bartender.Oversaw staff as Key Employee when management had vacation or days off.Nightly balancing of cash and sales as head waiter.

Education record

Education record